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Comfort Inn & Suites Airport - American Way

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Comfort Inn & Suites Airport - American Way
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152 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Airport - American Way
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Showing 148: English reviews
Ankeny, Iowa
Level Contributor
3 reviews
Reviewed 26 December 2015 via mobile

My wife, son and I stayed here recently. I own a multi unit franchise and I could only wish to have staff as courteous as this place. Hats off to the owners. It was still under remodel bit nearly completed as far as I could tell. Pool and hot tub we great. Staff went way above to accommodate our rv.... More 

Thank Brad L
Tonasket, Washington
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 November 2015

It's in a little bit of a sketchy section of town. Very obviously under renovation. The hallways were very dusty. There were rolls of carpet pad in the pool room. The bottom of the pool was very dirty. We were not able to try the breakfast as it doesn't start till 6:30 and our flight left at 6:45. The front... More 

1 Thank steve19002014
Lexington, Kentucky
Level Contributor
219 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 6 November 2015

I was skeptical staying here as it is in the old American Way area but was pleasantly surprised with my stay. I walked to dinner and for exercise late in the evening and never once felt nervous or threatened. Rooms were nice and you will be hard pressed to find a better deal for the price 10 minutes from the... More 

Thank Wildcat1897
Oklahoma City, Oklahoma
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 October 2015 via mobile

The hotel itself is in decent condition. Staff was friendly at check in and the process was simple and quick. I wasn't a fan of the area as it seemed very run down and unappealing. The breakfast was worth the price paid for a one night stay. My only complaint with the actual room was the hot water. I took... More 

Thank CodieJoe
Crossville, Tennessee
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 14 October 2015 via mobile

Under Construction, I called the hotel prior to coming and asked about the construction. Told her I have burned in the past about big messes. She said it wasn't that bad and they were going to be done at the end of October. She said they are changing a few locks and doing a little painting. So I booked the... More 

Thank Bee_Keeper_05
Bedfordshire, United Kingdom
Level Contributor
4 reviews
Reviewed 26 September 2015

We had the most brilliant stay at Comfort Inn, every member of staff was very welcoming and friendly. Comfort Inn is very clean and a nice and friendly place to stay. The beds are very comfortable so had good nights sleep, I have problems with my spine so a good nights sleep isn't always achieved with staying at hotels. If... More 

Thank Alan L
Level Contributor
4 reviews
4 hotel reviews
Reviewed 17 September 2015 via mobile

Hotel was Clean, Placed in a very convenient location close to several strip malls, restaurants and close to the highway for convenient travel. Staff was friendly and very accommodating I would definitely stay here again. I recommend the jacuzzi suite.

Thank Kendra M
Gloucester, United Kingdom
1 review
Reviewed 29 August 2015

We stayed 4 nights booking 3 rooms!! Paying cash for all of them on check in..on my return back to England checking my bank statement I was charged for the rooms we've only two being credited back. I gave them a ring and was told we paid for 2 rooms and one on a card this was a lie!! But... More 

Thank teddy304
San Diego, California
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 August 2015

There are lots of choices and competition for this type of hotel. The surface level look and feel is fine but I'm far more concerned to true cleanliness. I'd prefer a hotel BE clean versus have the perception of clean. After staying 2 nights I'm not so sure about truly clean... For example, the A/C either likely has a filter... More 

Thank TravelerThomas100
Winona, Minnesota
Level Contributor
42 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 August 2015

Flight was cancelled due to weather in Chicago. Looked for deal on Priceline and then called to confirm room and shuttle. Short wait for van but was a nice perk. Friendly front desk attendant. Asked about phone charger since forgot mine but they did not have one (she checked). Large room and was clean. Didn't get breakfast since I left... More 

Thank Michael T

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  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Comfort Inn & Suites Airport - American Way

Address: 4225 American Way, Memphis, TN 38118-2014 (Formerly Holiday Inn Express American Way/Airport)
Region: United States > Tennessee > Memphis
Price Range: $127 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Airport - American Way 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Holiday Inn Express American Way/Airport Hotel Memphis
Holiday Inn Express Memphis
Holiday Inn Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Airport - American Way staff and other travellers.
2 questions
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Questions? Get answers from Comfort Inn & Suites Airport - American Way staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Run the A/C and looked for water running out of it before you settle in your room.”
 of 5 bubbles lorin317, 23 Aug 2016 | Read review
“No good room! Go somewhere else!”
 of 5 bubbles 411kelseys, 17 Aug 2015 | Read review
“King Suite w/ Jacuzzi was a perfect room for even a couple just looking for a romantic comfortable night.”
 of 5 bubbles kristherese, 18 Jul 2015 | Read review
“Do NOT stay here for any reason.”
 of 5 bubbles blankb2015, 12 Jul 2015 | Read review
“Just go to another hotel!”
 of 5 bubbles D2442FNstephanieh, 7 Jul 2015 | Read review
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