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Hilton Memphis

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Traveller (161)
Room & Suite (98)
Storyboard
Overview
  • Excellent36%
  • Very good28%
  • Average18%
  • Poor11%
  • Terrible7%
Travellers talk about
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Memphis
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Memphis
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,124)
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1,116 results
Traveller rating
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82
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82
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All reviewsthe executive loungefloor to ceiling windowsfamily reunionbusiness tripvalet parkingbeale streetlobbyconferencebellmantargetdowntownfountaintngraceland
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1 - 5 of 1,116 reviews
Reviewed 1 week ago

Building is showing its age and some neglect: missing screws in elevator panel, scratched wood all around, really worn sofas in the lobby, etc. The setup for the restaurant is awkward and there are no signs pointing out the restaurant in the lower level is...More

Review collected in partnership with Hilton Hotels & Resorts
Thank ckaspia
Response from Glen V, General Manager at Hilton MemphisResponded today

Dear Ckaspia, Thank you for your feedback, the hotel is under new ownership and management and you will be pleased to hear that a 10 million dollar renovation is planned to start later this year. The renovations will encompass the entire property, including greatly improved...More

Hotel's Favourite
Reviewed 15 September 2017

We chose a Hilton hotel because it's a brand we knew we could rely on for quality and a good sleep after a long flight. We weren't disappointed. Brandon on the check in desk was extremely helpful with directions and set us on our way...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Keith H
Response from Ben j, Manager at Hilton MemphisResponded 10 October 2017

Dear Guest, We are very excited to hear that you enjoyed your stay with us. We hope to see you again in the near future. Thank you and have a great day!

Reviewed 1 week ago via mobile

Moved here from the HGI @ Southaven for a couple of days, but what a contrast. This hotel is stunning externally, but inside is a different story. The first experience will be with reception staff, zero eye contact, zero recognition of loyalty, zero information on...More

Thank Beckinhill
Response from Glen V, General Manager at Hilton MemphisResponded 1 week ago

Dear Beckinhill, Thank you for the valuable feedback as the hotel is under new ownership and management and by sharing your experience with us will allow us to work on improving the guest experience. I apologize for the way in which we handled your request,...More

Reviewed 1 week ago via mobile

We stayed at the Hilton Memphis for two nights and were very disappointed. Could not sleep due to the extreme amount of highway noise in the room! One could hear every vehicle driving by on the highway - trucks, motorcycles, sirens, etc. Spoke to the...More

Thank KCarrier
Response from Glen V, General Manager at Hilton MemphisResponded 1 week ago

Dear KCarrier, Thank you for your feedback as it is important to us, since the hotel is under new management and ownership. The hotel will be going thru a 10 million dollar renovation, including having a "sound" engineer look into how perhaps we can better...More

Reviewed 2 weeks ago

This hotel while spacious was just a mess. Stayed here for a conference. The first room I was sent was not cleaned, it was dirty. And the noise was ridiculous. The second room was clean, and I had no issues. Noise level was much better....More

Thank Velesha B
Response from Glen V, General Manager at Hilton MemphisResponded 2 weeks ago

Dear Velesha B. Thank you for taking the time to share your feedback with us, and please accept our sincerest apologies in regards to the cleanliness of the room. I have personally shared this with the Executive Housekeeper and her supervisor as we need to...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$143 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$143 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
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Traveller (161)
Room & Suite (98)
Dining (84)
Pool & Beach (37)
Amenities (29)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
ndutyme
20 June 2017|
AnswerShow all 6 answers
Response from Gail H | Property representative |
Flight restaurant is in downtown which is about a 15-20 minute ride from East Memphis.
0
Votes
jenglispie32
13 March 2017|
AnswerShow all 6 answers
Response from Gail H | Property representative |
We don't offer free breakfast but we do have a full breakfast buffet served in Rooks restaurant every day from 6am-11am and the price is $15.95 plus tax. You also have the option of Provisions Market where you can order of... More
0
Votes
Nicole W
18 February 2017|
Answer
Response from Gail H | Property representative |
The hot tub is open currently though it is an outdoor hot tub as the pool area is not an indoor pool.
0
Votes
Room Tips
"Higher rooms have great scenery...esp. Executive Floor"
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"If your stay is on Friday or Saturday evening do NOT spend extra for an Executive room"
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"Stay above the 19th floor"
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"higher floors have better views"
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