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Hilton Memphis

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Hilton Memphis
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861 Reviews from our TripAdvisor Community

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Showing 853: English reviews
Melbourne, Australia
Reviewed 1 week ago via mobile

We stayed at this hotel for 3 nights. Check in by Gail, was very fast and efficient. We were given a room on the 17th floor after a wait of about 15 minutes as our initially assigned room on the top floor was still with housekeeping. As our first 2 nights were over the weekend, the lounge was closed, being...

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Helpful?
Thank H L
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for your recent review of your stay. We are glad to hear that we were able to exceed your expectations and you were happy with your room. Please accept our apologies for the issue you had with housekeeping replenishing your amenities and your smoke alarm in the room. I have shared your comment with our housekeeping...

London, United Kingdom
Reviewed 1 week ago

Second time at the Hilton in Memphis, and experiece was much better than my previous stay, starting with the fact that I got a better room, which was cleaner and with a fully opertional and good working wi fi. My room was on the 16th floor, what also assures low street-noise level and hence a better sleep. Room service Ok....

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Helpful?
Thank Alvaro E
Ben j, Manager at Hilton Memphis, responded to this review

Dear Alvaro, Thank you for your continued loyalty of our hotel. We are very glad to hear that your 2nd visit with us exceeded your expectations. We are glad that you were able to experience some of the new amenities that we have to offer like the Provisions Market. We hope that we will continue to be your choice in...

Ft. Myers, United States
Reviewed 1 week ago

From check-in to check-out, the personnel at this hotel was fantastic. They were overly friendly and helpful and bent over backwards to make our stay great! Job well done Memphis Hilton. I would stay at your property anytime!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank P5703EWtracyp
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for your outstanding review of our hotel and your comments about our staff friendliness. We pride ourselves in creating memories through our southern hospitality and we will continue to strive very hard in keeping up this high standard. We will look forward to your return soon. Best Wishes, Ben Joseph Hotel Manager

Jackson, Tennessee
Reviewed 1 week ago

Stayed here. Took taxi for concert downtown. Use taxi uber jacks prices wat to high. Tge hotel was amazing. Great atmosphere, rooms, commodities and bar to relax and get a drink or two before going out.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jahenth05
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for your recent review of our hotel. We are glad to hear that you had an exceptional stay with us. We look forward to your return visit soon. Best Wishes, Ben Joseph Hotel Manager

Atlanta, United States
Reviewed 1 week ago

Everything you would expect from Hilton. However, the hotel needs some renovation and upgrades. Breakfast is good but the service not so much. Fitness center is too small for the size of the hotel. If you are a Diamond level ask for Jenice at the desk. She is great!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Shmuel K
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for your review of our hotel. We thank you for your continued loyalty to Hilton Hotels and appreciate the compliments about our team member Jenice. I will be sure to pass on your comments to her. We look forward to seeing you again soon. Best Wishes, Ben Joseph Hotel Manager

Parsons, Tennessee
Reviewed 2 weeks ago

My stay in Memphis is always at this location. I am a Hilton Honors Member. I stay at Hilton properties at any location I visit. It is top notch in my opinion. Memphis is a great destination for family fun. With many attractions inducing the Memphis ZOO..

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank RobertMcComic
Ben j, Manager at Hilton Memphis, responded to this review

Dear Robert, Thank you for your raving review of our hotel. We are very excited to hear that as a frequent guest at our hotel that we have been able to keep up the high standards that you expect during your visit. We look forward to your return visit soon. Best Wishes, Ben Joseph Hotel Manager

Tupelo, Mississippi
Reviewed 2 weeks ago

Everything was exceptional from the moment of check in to check out. The beds was incredibly comfortable and the location was perfect to just sit back and get away and chill with my wife. Definitely will be going back very soon

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Blakjakflo
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for your raving review of our hotel. We are excited to hear that you had an exceptional stay with us. We hope to see you back soon in Memphis. Best Wishes, Ben Joseph Hotel Manager

Reviewed 2 weeks ago via mobile

The hotel lobby was nice. The hotel was located in a nice neighborhood. Target and many places to eat close by. We had a non smoking room but it it didn't smell like it. The bathroom was a little dingy- not what you would expect from Hilton. It's location was about 25 minutes from the downtown area and 16 minutes...

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Thank Jessica G
Ben j, Manager at Hilton Memphis, responded to this review

Dear Jessica, Thank you for your review of our hotel. We are glad that you found the hotel location to your satisfaction and you were able to see the attractions that Memphis has to offer. We sincerely hope to welcome you as our guest in the near future. Best Wishes, Ben Joseph Hotel Manager

Mandeville, Louisiana
Reviewed 3 weeks ago via mobile

be sure to ask for foam or feather free pillows at check in. I did not figure this out for the 1st two nights and I was miserable. Also, bigger issue, you can turn the hot/cold function to OFF on the A/C - HOWEVER, you cannot turn the Fan off. It blows right in your face all night straight across...

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Helpful?
Thank pauleskine
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for your recent review and please accept our apologies for not meeting your expectation. I have shared your comments with our maintenance team regarding your HVAC unit in your room. We hope you will come back to see us in the near future. Best Wishes, Ben Joseph Hotel Manager

Memphis, Tennessee
Reviewed 3 weeks ago

Mary Alvoid in the executive Lounge is amazing. She makes me feel like I am at home! She even remembers my name each visit. It is not just me. She treats everyone she comes in contact with like that. My business brings me to Memphis often. Because of her, I always want to stay at Memphis Hilton. She makes it...

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Helpful?
Thank sostrzycki
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for your continued loyalty of our hotel. We are so thrilled to hear that you had a terrific stay with us and Mary is one of the reasons you continue to come back. I will definitely pass on your compliments to her. We will continue to strive hard in making our hotel feel like your home...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Memphis

Address: 939 Ridge Lake Blvd, Memphis, TN 38120-9407
Region: United States > Tennessee > Memphis
Price Range: $179 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Memphis 3.5*
Number of rooms: 405
Reservation Options:
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Also Known As:
Hilton Memphis Hotel Memphis
Hilton Hotel Memphis
Memphis Hilton Hotel
Hotel Style:
#23 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Memphis staff and other travellers.
19 questions
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Questions? Get answers from Hilton Memphis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book elsewhere.”
 of 5 bubbles cameronc553, 16 Feb 2017 | Read review
“The view from the higher floors is spectacular! One whole wall is a window!”
 of 5 bubbles sostrzycki, 2 Feb 2017 | Read review
“Higher floors probably have less "traffic"noise”
 of 5 bubbles 40KarenP40, 25 Jan 2017 | Read review
“Rooms are quite similar, choose executive level if possible.”
 of 5 bubbles Mom2MGirls, 18 Jan 2017 | Read review
“26th Floor has the Executive Lounge”
 of 5 bubbles tlee5820, 11 Jan 2017 | Read review
5 of 5