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From the Valet at the curb, to the front desk, to the housekeeping staff, well done. The Valet helped us find spots for several large trucks then manhandled baggage for 4 families. Desk clerk was genuinely friendly and helpful. The breakfast and happy hour were...More
Response from rooftopviews, Director of Sales at Residence Inn Memphis DowntownResponded 8 November 2017
Thank You so much for your great comments! We hope to see you again on your next visit to Memphis!
Although the hotel could use some updating/refurbishing, that did not diminish the great experience we had and is the only reason for a 4 star review! We walked to the Peabody (2 min. ) to Beale Street (10 min.) and Rendevous Ribs (3 Min.) We...More
Response from rooftopviews, Director of Sales at Residence Inn Memphis DowntownResponded 30 October 2017
WOW! We are so happy to hear you enjoyed your stay! We hope you come back again soon. I promise there are more wonderful restaurants for Pam to recommend!
Have a great Autumn!
Met my Mom and brother for an overnight visit. Room was perfect for all of us to share, had a GREAT corner room overlooking the river. Location was great for being able to walk to other downtown establishments. There was road construction when we visited...More
Response from rooftopviews, Director of Sales at Residence Inn Memphis DowntownResponded 16 October 2017
Thank You for choosing the Residence Inn Downtown Memphis for your hotel needs! I am so happy to hear you enjoyed the location and the VIEW Rooftop Bar! I have to agree we have the best place to enjoy the Sunset! Hope to see you...More
We had a fab visit to the residence. Lovely sizes room with seperate seating area and kitchen area. We were able to keep water etc in the fridge. Plenty of towels and toiletries available. Small shop in the foyer for emergencies. Breakfast available every morning...More
Response from rooftopviews, Director of Sales at Residence Inn Memphis DowntownResponded 2 October 2017
We appreciate your feedback to your recent stay and look forward to seeing you again on your next visit to Memphis!
Have a great Autumn!
Downtown hotel that only offers valet parking - wasn't a huge problem except I felt obliged to tip each time they handled the car on business. Also a pain if the front of the hotel is jammed with cars as it was this evening when...More
Response from RDOSWIP, Vice President of Sales and Marketing at Residence Inn Memphis DowntownResponded 22 September 2017
Thank you neelpert1 for your review of the Residence Inn Downtown Memphis. We appreciate your loyalty to Marriott and for being a Gold Member. We apologize that you had the experience you did with pulling up in front of the hotel. There are specific times...More