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WoodSpring Suites Memphis Southeast

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WoodSpring Suites Memphis Southeast
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30 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Reviewed 18 October 2016 via mobile

The only nice thing about my stay is the manager Dana always courteous so willing to take care of wat eva d situation is Mr.Redelle is such a snob and a pretty boy he sits behind d desk most of d time dont let me get on the night time clerk she clocks n nd most of the time not...

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Helpful?
Thank Jazz M
Stephen S, Manager at WoodSpring Suites Memphis Southeast, responded to this review

Thank you for the feedback about your stay at our hotel. Your comments in regards to the manager are much appreciated; yet, I was disheartened to read two staff members were not friendly. I am grateful for the feedback you provided so we are able to continually improve our hotel. We do hope you will choose to stay with us...

Memphis, Tennessee
Reviewed 30 September 2016

I really enjoy my stay at the value place hotel the works are great i had a nice clean room n the young lady alexis is so amazing an helpful she was there to help me out when i need here i will be staying again if i need to Thank you guys..

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Helpful?
Thank ambergilliam2016
Stephen S, Manager at WoodSpring Suites Memphis Southeast, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with the great service and clean room. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Memphis, Tennessee
Reviewed 30 September 2016

I Had The Most Wonderful Time Staying With Value Place The People There Are SO Amazing The Housekeeper Alexis Help Me Out So Much I Was Unable To Get Up To Do Anything In She Help Me Out I Will Be Visiting This Hotel More. Thank You Guys Alot

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Helpful?
Thank Minne W
Stephen S, Manager at WoodSpring Suites Memphis Southeast, responded to this review

Thank you for posting such a great review. I am proud of our team for delivering great guest service. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Reviewed 30 July 2016

Been here for about 8 months and wouldn't stay any where else. Great for a few nights or a long stay. The staff is just the best I've ever seen. I have stay at others and will never stay them again unless that city doesn't have a value place. But me and my husband just love it here,

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Helpful?
Thank Nettie F
Stephen S, Manager at WoodSpring Suites Memphis Southeast, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that you enjoyed your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 28 July 2016 via mobile

I give 2 stars due to the fact that the staff was rude as could be. It was a hassle to even get towels, toilet paper etc. My room was nice and clean but my coworkers room was awful. It was missing the comforter, all the tiles were coming up which made the entire floor sticky. I dont advise staying...

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Helpful?
Thank Randy B
Stephen S, Manager at WoodSpring Suites Memphis Southeast, responded to this review

Thank you for providing us with details about your stay. Please accept our most sincere apologies for the rudeness of the staff. To ensure that a situation like yours doesn't happen again, my team is working hard to improve there customer service skills. We do hope you will choose to stay with us again so we can have the opportunity...

Reviewed 27 June 2016 via mobile

Lived with my husband for a little while, rooms dirty i clean them myself ain't getting paid to do this you are. Parking lot very dirty roaches. Can't sleep. babies crying all night. Smelly. Broken furniture. Paying all this money and have to still buy dishes for the kitchen. Want spray for bugs. Homeless people have started to flock around...

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Helpful?
Thank Shamika N
Stephen S, Manager at WoodSpring Suites Memphis Southeast, responded to this review

Your review for our hotel was recently brought to my attention. I am so disappointed that you encountered pest and noise issues. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. To prevent this from happening again we have contacted our pest control company to take care of...

Blue Bell, Pennsylvania
Reviewed 13 June 2016

This is a long term residence, not a hotel. We had reserved a few days before. Room wasn't ready. When we got the room, it was dirty. Trash under the beds. TV not working, internet so slow it was useless. Only reason I give 2 stars was Eddie, the night manager. Great guy, who tries hard to help. I wouldn't...

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Helpful?
Thank BuzzBray
Stephen S, Manager at WoodSpring Suites Memphis Southeast, responded to this review

I appreciate you bringing your experience to our attention. The cleanliness of the room you described is unacceptable, and I sincerely apologize for your experience. I discussed your comments with the team, and we are retraining the staff on cleaning procedures. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope...

Reviewed 13 May 2016 via mobile

This is the worst place I have ever stayed!! The room was not clean. There was trash left on the floor. The people at the desk didn't want to give extra towels and gave us a time frame for using the iron. The staff wasn't friendly. I will never stay here again!

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Helpful?
Thank Sharon A
Harrisburg, Pennsylvania
Reviewed 3 February 2016

Management, Front Desk, Housekeepers are all very friendly and helpful. I was able to view the room before booking. Very very clean, comfortable beds and cozy home style rooms. I recommend this Value Place to anybody. I looked at 4 other hotels in the area and they couldnt even compare to what they offer here. Amenities, cleanliness and Price!

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Helpful?
Thank Erica S
Reviewed 26 January 2016 via mobile

The service is excellent ms.Dana is a very good manager housekeeping always on their job everything get fixed the best place to lay My head is peace and quiet everything stays clean outside and in value place with the best place to be Mr. REDELL a good assistant manager!!!!!

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Helpful?
Thank Darryl F

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites Memphis Southeast is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. Call to learn more. ... more   less 

Additional Information about WoodSpring Suites Memphis Southeast

Address: 7060 Riverdale Bend Rd, Memphis, TN 38125-4430 (Formerly Value Place Memphis, TN (Riverdale))
Region: United States > Tennessee > Memphis
Price Range: $62 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Memphis Southeast 2.5*
Number of rooms: 121
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Questions & Answers

Here's what travellers have asked, with answers from WoodSpring Suites Memphis Southeast staff and other travellers.
2 questions
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9 months ago
Victoria, Canada
over a year ago

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Questions? Get answers from WoodSpring Suites Memphis Southeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Quieter and no matter what time or what you need they are there for you”
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“Select a different hotel”
 of 5 bubbles 1Xedwards, 11 Jun 2013 | Read review
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