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Four Points By Sheraton Memphis-Southwind

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#47 of 137 Hotels in Memphis
GreenLeadersBronze level
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Four Points By Sheraton Memphis-Southwind
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120 Reviews from our TripAdvisor Community

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Showing 115: English reviews
North Little Rock, Arkansas
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 weeks ago via mobile

We were in town for a soccer tournament & our team stayed here. The lobby was nice & inviting. The room was average but clean. The one thing downside was the breakfast they provided for the soccer kids, there wasn't enough food or much to choose from. Our overall stay was good & the staff were all nice.

Helpful?
Thank 01-Jones
Kumar J, General Manager at Four Points By Sheraton Memphis-Southwind, responded to this review

Hello my name is Kumar Jha and I am the General Manager at Four Points Memphis Southwind. I wanted to personally reach out to you and thank you for the wonderful review of our hotel. It was truly our pleasure to serve you and provide you and your team with a great stay. I also want to thank you for... More 

Chesterfield, Missouri
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 weeks ago

Not close to the hustle & bustle of the city but reasonable drive time to all the attractions. It's a clean and quite hotel and reasonably priced. Free parking, complimentary wifi are a great addition to the package.

Helpful?
Thank lutephiri
Kumar J, General Manager at Four Points By Sheraton Memphis-Southwind, responded to this review

Hello my name is Kumar Jha and I am the General Manager of the Four Points Memphis Southwind. I wanted to personally reach out to you and thank you for the wonderful review of our hotel. It was truly our pleasure to serve you and provide you with a great stay. It is our goal to provide each of our... More 

home
Level Contributor
213 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 28 October 2016 via mobile

Hotel itself is new and well appointed. I found the rooms to be large and nice. Bed was really soft and comfortable. The downside was the in room air unit was mound and right next to the bed. The hotel has a nice bar and restaurant area. The main problem is that staff seem unsupervised well I was there. Constantly... More 

Helpful?
3 Thank cooper12
Chicago, Illinois
Level Contributor
3 reviews
Reviewed 26 October 2016 via mobile

I would like to have rated this hotel higher but I couldn't ignore the road noise based on the property location. It was clean and the hotel staff was friendly, but as was mentioned before in a review the hotel is right in the middle of the highway. You have to cross 3 lanes of traffic to exit to get... More 

Helpful?
Thank jamesdharris
Kumar J, Front Office Manager at Four Points By Sheraton Memphis-Southwind, responded to this review

Hello my name is Emi Aikens and I am the Front Office Manager at Four Points Memphis Southwind. I wanted to personally reach out to you and thank you for the wonderful review of our hotel. It was truly our pleasure to serve you and provide you with a great stay. It is our goal to provide each of our... More 

1 review
Reviewed 24 October 2016 via mobile

Not Bad! Great Location! Great Great! Very Peaceful Area! Nice Rooms! Customer Service Was Awesome & Very Friendly! Breakfast Was Fairly Good & Reasonably Price. Parking Is A Little Tight At Times. Overall My Stay Was Very Good!

Helpful?
Thank Akeem M
Kumar J, Front Office Manager at Four Points By Sheraton Memphis-Southwind, responded to this review

Hello my name is Emi Aikens and I am the Front Office Manager at Four Points Memphis Southwind. I wanted to personally reach out to you and thank you for the wonderful review of our hotel. It was truly our pleasure to serve you and provide you with a great stay. It is our goal to provide each of our... More 

queens
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 October 2016

Though it is far from downtown, it is an easy trip. Very clean and a friendly, helpful staff. The price is excellent and location easy to get to. There are some great restaurants in nearby Germantown.

Helpful?
Thank fhgirl
Kumar J, General Manager at Four Points By Sheraton Memphis-Southwind, responded to this review

Hello my name is Emi Aikens and I am the Front Office Manager at Four Points Memphis Southwind. I wanted to personally reach out to you and thank you for the wonderful review of our hotel. It was truly our pleasure to serve you and provide you with a great stay. It is our goal to provide each of our... More 

Saint Louis, Missouri
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 October 2016

I really enjoyed my stay. The hotel staff was very friendly, the room was clean and spacious, and the hotel was quiet. The overall set up of the room was great and the bed was very comfortable. This was one of the best hotel stays I have had in Memphis in a long time. I would most definitely stay here... More 

Helpful?
1 Thank Jamila_xoxo
Kumar J, General Manager at Four Points By Sheraton Memphis-Southwind, responded to this review

Hello my name is Kumar Jha and I am the General Manager at Four Points Memphis Southwind. I wanted to personally reach out to you and thank you for the wonderful review of our hotel. It was truly our pleasure to serve you and provide you with a great stay. It is our goal to provide each of our guest... More 

West Palm Beach, Florida
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 September 2016

While en route from Chicago to West Palm Beach, my head grew heavy, I was tired and had to stop for the night (yes, pun intended). Memphis was on my bucket list so I decided to make an overnight stop there. Definitely a short overnight stay however, I was so glad to learn there was a Four Points in my... More 

Helpful?
Thank annielouwho10
Kumar J, General Manager at Four Points By Sheraton Memphis-Southwind, responded to this review

Hello my name is Kumar Jha and I am the General Manager at Four Points Memphis Southwind. I wanted to personally reach out to you and thank you for the wonderful review of our hotel. It was truly our pleasure to serve you and provide you with a great stay. It is our goal to provide each of our guest... More 

Level Contributor
11 reviews
Reviewed 2 September 2016

Clean, spacious, very friendly staff....breakfast was much needed because the bed was so soft it was too soft.....my back was on fire the next day while my husband slept like a baby....the air didn't work properly either

Helpful?
Thank Working_Kohn
Kumar J, General Manager at Four Points By Sheraton Memphis-Southwind, responded to this review

Hello my name is Kumar Jha and I am the General Manager at Four Points Memphis Southwind. I wanted to personally reach out to you and thank you for the wonderful review of our hotel. It was truly our pleasure to serve you and provide you with a great stay. It is our goal to provide each of our guest... More 

Winfield, Missouri
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 31 August 2016

Had an excellent stay at this hotel. The front desk staff was extremely helpful and pleasant. The room was very clean and very neat. Beds and bedding were comfortable, amenities were nice. Breakfast in the restaurant was very good as well. Extremely nice for the price!

Helpful?
Thank jensmith23
Kumar J, General Manager at Four Points By Sheraton Memphis-Southwind, responded to this review

Hello my name is Kumar Jha and I am the General Manager at Four Points Memphis Southwind. I wanted to personally reach out to you and thank you for the wonderful review of our hotel. It was truly our pleasure to serve you and provide you with a great stay. It is our goal to provide each of our guest... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
At the Intersection of Work and Play. Hop aboard the free shuttle that takes guests between Memphis International Airport (MEM) and The Four Points by Sheraton Memphis – Southwind. Once you’re here, it can take you anywhere within a 5-mile radius of our hotel, like FedEx’s world headquarters and the TPC Southwind golf course. Or take a quick drive on the expressway to get to downtown or Graceland.We Know Our Guests’ Needs. Our free wireless High Speed Internet Access makes it easy to stay in touch with home or the office. There’s always something going on in the lobby, from productivity in the free business center to daily breakfast, coffee throughout the day, and dinner and drinks in the evening. Our modern 1200-square-foot event space and our executive boardroom can accommodate up to 65 people combined. When you want some time to yourself, head to the fitness center, heated indoor pool, or indulgent spa.Fit for The King. Our 93 spacious suites have everything you need, whether you’re here for business or leisure. Choose from one king or two queen Four Points by Sheraton Four Comfort Beds™, and put up an overnight guest or two on the queen-size sleeper sofa. Stay a while and enjoy the conveniences of home, like a microwave, refrigerator, built-in closet, and more. ... more   less 

Additional Information about Four Points By Sheraton Memphis-Southwind

Address: 4090 Stansell Court, Memphis, TN 38125
Region: United States > Tennessee > Memphis
Price Range: $142 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points By Sheraton Memphis-Southwind 3*
Number of rooms: 93
Reservation Options:
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Hotel Style:
#2 Green Hotel in Memphis
#23 Family Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Four Points By Sheraton Memphis-Southwind staff and other travellers.
2 questions
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Chicago, Illinois
over a year ago

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Questions? Get answers from Four Points By Sheraton Memphis-Southwind staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views were good wherever your room was.”
 of 5 bubbles FalkirkJennylonglegs, 24 Mar 2016 | Read review
“The 4th floor was super quiet!!”
 of 5 bubbles horacel860, 23 Jun 2015 | Read review
“not easy to find”
 of 5 bubbles johncathyb, 10 Jun 2015 | Read review
“We stayed in room 125. It was right by the pool door. Cars can park right in front of your window. While we didn't have a problem you may want to request a higher floor. If you are using the sofa bed, bring a pillow.”
 of 5 bubbles 977wendyc, 20 Apr 2015 | Read review
“Rooms seemed to be good no matter the floor with good sound proof walls and doors.”
 of 5 bubbles 92elsiec, 16 Apr 2015 | Read review
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