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I accompanied my partner who was attending a conference at this hotel this past weekend. The service was absolutely TERRIBLE. No one ever came to clean my room of their own accord--and I did NOT have the "I don't want my room cleaned" sign up....More
Response from John W, Front Office Manager at Sheraton Memphis Downtown HotelResponded today
Thank you for taking the time to share your recent experience at the Sheraton Memphis Downtown Hotel with us.
As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest...More
I stayed here for 3 days for a business conference; for a large business/conference hotel, the price was extremely reasonable in a large city downtown area ($130-ish versus usually $189 and up); the room was very spacious, huge bathroom area! I stayed on 11th floor...More
Response from John W, Front Office Manager at Sheraton Memphis Downtown HotelResponded 21 May 2017
Thank you so much for the 5 star review! We truly appreciate your business, and we are thrilled to know that you enjoyed your stay with us. Please know that I will be sharing your review with my team as our goal is...More
Stayed here wed 11th Oct on a tour for a couple of nights. Hotel was clean, tidy but too far to walk into Beale Street. You had to get either the trolley bus or a taxi. Beale street was fantastic, great bars and nightlife -...More
We stopped through in Memphis on our way to New Orleans during Hurricane Nate. It was a few of our first times and we had a great experience! The trolley right outside of the hotel is super convenient, or it's only a $5-$6 Lyft ride...More
We recently stayed here with a tour group and when we arrived, we had a big problem with our room. The assistant manager, Eric, came up to see us and he said that he would "make this right." and he did. He turned a very...More
US$154 - US$257 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Luxury Hotel in Memphis
#27 Business Hotel in Memphis
Non-Smoking Rooms ,
Number of rooms
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Hello AB07Prest -
When you check-in, the system will hold funds for the amount of your room and tax and add $50.00 to that for incidentals. I always recommend using a credit card so that you don't hold up funds in your... More
Hello AB07Prest -
When you check-in, the system will hold funds for the amount of your room and tax and add $50.00 to that for incidentals. I always recommend using a credit card so that you don't hold up funds in your checking account. We also charge $26.00 plus tax for parking each night. There are no other charges than that. If you don't want to put a card down and your room and tax has been prepaid, then you are required to put down $100.00 in cash for incidentals and if you don't spend it, it will be refunded to you at check-out. Thanks.
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"Try to get a room on the upper floors, the views may be good. We were on the 4th floor"