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DoubleTree by Hilton Memphis Downtown

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DoubleTree by Hilton Memphis Downtown
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1,592 Reviews from our TripAdvisor Community

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Showing 1,558: English reviews
Kirkwood, Missouri
Level Contributor
204 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed yesterday NEW via mobile

We visited for the St. Jude's Memphis Marathon and stayed two nights here. At first glance this looks like a really nice hotel. We pulled in and turned the car over to valet parking for $15 a day. The lobby is spacious and there was live music playing when we checked in. There is a Friday's in the hotel. The... More 

Helpful?
Thank Bob H
Hampton, Virginia
1 review
Reviewed 2 days ago NEW

The staff was outstanding and deserve the highest awards for service and smiles. The staff includes, front desk, engineering-who fixed my TV, and amazing front desk. I plan to go back in December and stay again, and this is one of the hotels of choice and highly recommended for me!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Anthoney B
St. Louis, United States
1 review
Reviewed 4 days ago NEW

The location was perfect for seeing the city. Beale St is two block away. The hotel is decent and the staff are great. For the quality of the room and the location the price with breakfast was very reasonable. The music in the lobby was a nice touch.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 585josephe
Staffs
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW via mobile

We really enjoyed our stay, checked in by the lovely Kim, who was very helpful and made us feel so welcome. Our room 721 was lovely, very large corner room, yes it could do with updating but very clean, bed and pillows were very comfortable too. We had complimentary breakfast at TGI Friday's which can be reached through reception, the... More 

Helpful?
Thank marjiepep
Philadelphia, Pennsylvania
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

Overall a nice hotel. Breakfast staff were wonderful. Helpful, friendly and attentive. Not pleased with employee at the front desk. She was rude and unprofessional. Shouldn't be in the hospitality field.

Helpful?
Thank Bette B
pennsylvania
Level Contributor
312 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 1 week ago

The first thing that hits you when you enter the property is a chemical smell probably something to do with cleaning, this is even more noticeable in the room. The bed was comfortable but the property has something of a rundown appearance and could use a major renovation. Staff were very friendly and helpful.

Helpful?
1 Thank ForbesB
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay. We apologize that your stay did not exceed your expectations. We will keep your comments in mind to help improve our guest experience. More 

Lund, Sweden
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

Centrally located with standard that allows one to not miss anything. Walking distance to the most interesting activities and restaurants. Accurate and informative staff. Good nearby parking facilities. Possibility of superb breakfast.

Helpful?
Thank Chillarn
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Greetings! Thank you for taking the time to post your kind words. We don't take your presence lightly and we're humbled that you selected the Doubletree. Our #1 goal is your comfort & satisfaction. We hope to see you again soon! More 

Winnipeg
Level Contributor
81 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 2 weeks ago

Loved the location as it was within easy walking distance to Beale Street. The customer service here was above and beyond and the staff were very friendly and helpful with any questions. The room was spacious, bed was comfortable and the wifi was strong. Didn't have any issues with the noise as other posters had commented.

Helpful?
Thank prairiegirlwpg
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! More 

Lakewood Ranch, Florida
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Football weekend with a large group of friends. Staff was courteous, friendly and professional. Great experience from check-in to check-out. Will definitely stay at the Doubletree again during our next trip to Memphis.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank AJRF1981
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your very kind words regarding your stay. We look forward to welcoming you back the next time you are in Memphis! More 

Birmingham, Alabama
Level Contributor
255 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 2 weeks ago

Just had my second stay in this hotel in the last few years. Valet prices have increased to $25/day, but as before there are plenty of lots around if you don't mind a short walk to the hotel. Staff was very friendly and accomodating. I did feel that our rooms were not as clean as my previous stay. Upon entering,... More 

Helpful?
Thank traveltrixie
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

We regret that your guest room accommodations were not to your standards. We try to ensure all guest rooms meet our high standards and include quality amenities. We will share your comments with our housekeeping team and will look into your concerns. Thank you once again for your feedback. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of Downtown Memphis entertainment district. DoubleTree by Hilton Memphis Downtown has the harmonious blending of modern and historic styles and offers guests the comforts of home as well as the excitement of the Memphis Downtown scene. ... more   less 

Additional Information about DoubleTree by Hilton Memphis Downtown

Address: 185 Union Avenue, Memphis, TN 38103
Region: United States > Tennessee > Memphis
Price Range: $181 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Memphis Downtown 3.5*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Cancelon, Expedia, Orbitz, HotelsforEveryone, Priceline, Travelocity, Hotels.com and Odigeo so you can book your DoubleTree by Hilton Memphis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
Hotel Style:
#26 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Memphis Downtown staff and other travellers.
11 questions
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Sheffield, United Kingdom
Portland, Maine
1 month ago
Glencoe, Alabama
Springfield, Missouri
10 months ago

See all questions (11)

Questions? Get answers from DoubleTree by Hilton Memphis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it makes no difference, there are no views and nothing to say one part of the building is better than another.”
 of 5 bubbles bjhotel, 9 Nov 2016 | Read review
“Pre check-in if possible. Higher floor for a view.”
 of 5 bubbles LodiItalian, 8 Nov 2016 | Read review
“Get up above floor 2 for a quieter stay.”
  • panorama of corner king room
  • Corner King
 of 5 bubbles gerryh401, 1 Nov 2016 | Read review
“Rooms on front of building can be loud if a game is going on. Watch out for some of the smaller rooms like the x05's.”
 of 5 bubbles Eric1, 1 Nov 2016 | Read review
“Don't pick 919 - too close to the elevators and the motors make some noise.”
 of 5 bubbles Q5755DGbriank, 28 Oct 2016 | Read review
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