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Magnuson Grand Memphis Airport

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Magnuson Grand Memphis Airport
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68 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Calgary, Canada
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 weeks ago

The free shuttle service from the airport is one of the few things in favour of staying here. The hotel used to have conference and service facilities, but no more. You cannot even buy a cup of coffee without leaving the property. Unless you have a car, you walk to Popeye's a block away to eat, and you walk to... More 

Helpful?
Thank calgarydragoon
Harold D, General Manager at Magnuson Grand Memphis Airport, responded to this review

HI Calgary Dragoon, Thank you for taking the time to provide us with feedback from your recent stay at our hotel. On behalf of our entire staff, I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make... More 

Kansas City, Kansas
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago

This hotel is fine, the employees were friendly and it was clean. The area is not the best though. All businesses including the hotel have chain-link fence with barbed wire all around them. But inside the hotel I felt perfectly safe. One other issue is the first night you heard planes flying over until almost midnight, after that I didn't... More 

Helpful?
Thank blockel
Harold D, General Manager at Magnuson Grand Memphis Airport, responded to this review

Dear Guest, Thank you for choosing the Magnuson Grand Memphis Airport for accommodations during your recent visit to Memphis. On behalf of our entire staff I would like to thank you for sharing your kind words about our hotel and our team looks forward to your next visit! Warm Regards, H. Daniels, GM More 

Cascade, Idaho
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

We got a fair rate, that's why we stayed. We were told the motel had new owners and they were fixing it up. Back in the day this was probably a 5-Star motel, but not now. Hopefully they continue to make the improvements needed to fix it back up. We can't knock the room, it was very nice, roomy and... More 

Helpful?
Thank Terry T
Harold D, General Manager at Magnuson Grand Memphis Airport, responded to this review

Hi Terry T: Thank you for choosing the Magnuson Grand Memphis Airport for accommodations during your recent visit to Memphis. On behalf of our entire staff I would like to thank you for sharing your kind words about our hotel and our team looks forward to your next visit! Thanks, H. Daniels, GM More 

Dallas, Texas
Level Contributor
89 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 4 weeks ago

This use to be a Clarion hotel which was a dump but new management and renovations and now the Maguson Hotel its a pretty nice place near places to eat nice shuttle and Katrina is a very nice service agent she should be rewarded for her kindness and professional attitude will stay here again and its near Graceland.

Helpful?
Thank OLDIESGUY
Harold D, General Manager at Magnuson Grand Memphis Airport, responded to this review

Dear Oldiesguy Thank you for choosing the Magnuson Grand Memphis Airport for accommodations during your recent visit to Memphis. On behalf of our entire staff I would like to thank you for sharing your kind words about our hotel and our team looks forward to your next visit! Thanks, H. Daniels, GM More 

KC
Level Contributor
73 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 weeks ago

I chose to book at this hotel after reading reviews that steadily grew in complimentary opinion. To me this said that either it was bought and is being invested in or management has changed? What I found was a decent room that closely matches the photos from the hotel website. The bathrooms, while clean and functional are probably next on... More 

Helpful?
Thank JCMKc
Harold D, General Manager at Magnuson Grand Memphis Airport, responded to this review

Dear JCMKc: Thank you for choosing the Magnuson Grand Memphis Airport for accommodations during your recent visit to Memphis. On behalf of our entire staff I would like to thank you for sharing your kind words about our hotel and our team looks forward to your next visit! Thanks, H. Daniels, GM More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016 via mobile

Stayed there while on vacation. The front desk receptionist, Katrina, was super friendly, Darlene in Houskeeping was helpful and Carolyn served us breakfast with a smile every morning. We picked the hotel because of proximity to Graceland, but enjoyed our stay because of the hospitality of the staff who went out of their way to help us and make us... More 

Helpful?
Thank Deb B
Harold D, General Manager at Magnuson Grand Memphis Airport, responded to this review

Hi Deb B: Thank you for choosing the Magnuson Grand Memphis Airport for accommodations during your recent visit to Memphis. On behalf of our entire staff I would like to thank you for sharing your kind words about our hotel and our team looks forward to your next visit! Warm Regards, H. Daniels, GM More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

Compared to terrible reviews from previous years, it is obvious that this place is under new management: the staff is very friendly, helpful, and bends over backwards to help you out. The room was clean and perfect for our stay. Very conveniently located, just a short drive to Graceland if you're headed that way. Excellent value for the price.

Helpful?
1 Thank patrickd92016
Management response:

Dear Guest: Thank you for choosing the Magnuson Grand Memphis Airport for accommodations during your recent visit to Memphis. On behalf of our entire staff I would like to thank you for sharing your kind words about our hotel and our team looks forward to your next visit! Warm Regards, H. Daniels, GM More 

New Orleans, Louisiana
Level Contributor
3 reviews
Reviewed 17 October 2016

I was especially impressed with the newly remodeled rooms. The staff was very friendly and responsive. The bed was WONDERFUL! Plenty of places to eat nearby and very convenient to the airport. Hotel security was top knotch!

Helpful?
Thank tavelforbusiness
Management response:

Dear Guest: Thank you for choosing the Magnuson Grand Memphis Airport for accommodations during your recent visit to Memphis. On behalf of our entire staff I would like to thank you for sharing your kind words about our hotel and our team looks forward to your next visit! Warm Regards, H. Daniels, GM More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2016 via mobile

We booked our room from October 14-17th due to my brother in laws wedding. We drove 6 hours from Atlanta and arrived at the hotel at 10:30pm on Friday night. The check in was pleasant and they gave us the keys to room 151. We get to the room and the bathroom was guilty. Please see the attached pictures. We... More 

Helpful?
Thank Sandra S
Management response:

Dear Sandra S., Thank you for taking the time to provide us with feedback from your recent stay at our hotel. On behalf of our entire staff, I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make... More 

1 review
Reviewed 6 October 2016 via mobile

When I walked into to the hotel I greeted by beautiful people and cookies which was delish anything I needed from a shuttle ride down a glass of water was given the people there was so awesome especially Ms.Katrina!!! The hotel is beautiful and clean and so many stores and restaurants around.this WILL be my place of stay every time... More 

Helpful?
Thank Qualea D
Management response:

Hi Qualea D., Thank you for choosing the Magnuson Grand Memphis Airport for accommodations during your recent visit to Memphis. On behalf of our entire staff I would like to thank you for sharing your kind words about our hotel and our team looks forward to your next visit! Thanks, H. Daniels, GM More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Magnuson Grand Memphis Airport is conveniently located 2 miles from the airport, 8 miles to downtown Memphis, and minutes from other local attractions. Graceland Mansion, Memphis Zoo, and the Historic Beale Street District are all near the Magnuson Grand. Along with a great location, the pet friendly Magnuson Grand offers spacious rooms and amenities that offer comfort and convenience at an affordable price. Get in a workout in the fitness center and stay connected with free high speed internet access. Parking is always free, and children 16 and under stay free. Hotel provides complimentary shuttle service to and from the airport. All 240 newly redecorated rooms provide you with the comforts of home. Standard amenities include free high speed internet access, free local calls, in room microwave and mini fridge ... more   less 

Additional Information about Magnuson Grand Memphis Airport

Address: 1471 East Brooks Road, Memphis, TN 38116 (Formerly Extend a Suites)
Region: United States > Tennessee > Memphis
Price Range: $100 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Magnuson Grand Memphis Airport 2.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Clarion Hotel Airport Memphis
Clarion Hotel Memphis
Clarion Memphis
Memphis Clarion
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Questions & Answers

Here's what travellers have asked, with answers from Magnuson Grand Memphis Airport staff and other travellers.
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Questions? Get answers from Magnuson Grand Memphis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My guess - no good rooms. My view an empty parking lot. Noise is from inside the room.”
 of 5 bubbles calgarydragoon, 18 Nov 2016 | Read review
“Probably the bottom floor is best, as the elevators are kind of scary.”
 of 5 bubbles terryt926, 3 Nov 2016 | Read review
“Ask for one of the "allergy-free" rooms”
 of 5 bubbles tavelforbusiness, 17 Oct 2016 | Read review
“This is easy to find in the dark of night and it is reasonably priced.”
 of 5 bubbles 783judyr, 23 Aug 2016 | Read review
“Close to Graceland and the best attraction in Memphis for free Al Green Church go there on Sunday”
 of 5 bubbles E9594ZIbills, 9 May 2016 | Read review
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