Pontin's Prestatyn Sands Holiday Park
Barkby Avenue, Prestatyn LL19 7LA Wales
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#7 of 8 Specialty lodging in Prestatyn
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HOTEL CLASS
HOTEL STYLE
Budget
Property amenities
Free parking
Pool
Bar / lounge
Game room
Mini golf
Indoor play area for children
Children Activities (Kid / Family Friendly)
Convenience store
Parking
Indoor pool
Restaurant
Breakfast available
Snack bar
Vending machine
Entertainment staff
Evening entertainment
Kids club
Kids' outdoor play equipment
Gift shop
Shops
ATM on site
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Room features
Seating area
Sofa
Kitchenette
Microwave
Refrigerator
Kitchenware
Room types
Family rooms
Location
66Somewhat walkable
Grade: 66 out of 100
44Restaurantswithin 1 km
24Attractionswithin 1 km
Barkby Avenue, Prestatyn LL19 7LA Wales
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4651Reviews99Q+A100Room tips
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The holiday was ok. the site is in a good position for local shops and Prestatyn is a short walk from the site. Whilst there I slipped and fell in the bath come shower. There were no handles on the bath to help me get out. I wrote to the management to complain and was totaly ignored. I wrote a second time(useing a signed for letter) just to make sure that they received my letter and got no reply. If you are elderly or infirm in any way, This is not the site for you . Stay away from PONTINS Prestatyn.
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: If you are elderly or infirm take non slip mats for use in the bath come shower.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This place is fantastic if you want a holiday with: Seagulls, Ants in every room on the 2nd floor, Dirty rooms, Extremely hard sofa beds, Rubbish laying around, Dirty laundry piles located randomly, Poop on windows, Dirty fridges, lampshades that are thick in dust, Disrespectful people and a 70's themed park with sticky floors and carpets you wipe your feet on the way out! There are people taking trolleys for a walk around with those bristle things n dustpans, hoovers n some sort of squirty bottles haha, think they're for show 🙊. The carpets within the activity building, ive thrown away better! If this place is still standing in 5 years it better have a building inspection report, walk on the stairs and hold the balconies with caution!! Anyway enough negatives, we had fantastic weather, Prestatyn and Rhyl were ok, and Zipworld was fab for adrenalin junkies! The bathroom was the best place for the week except for the moving taps haha. Save your money unless you're living in worse conditions. …
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Date of stay: May 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Don't waste your money
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I have already submitted a review, got a message to say thank you for your review and your review will be published shortly....perhaps my review was so bad Pontins didn't put it on. Do not go, absolutely filthy inside and out. We checked in and out again within about 30 mins. We got a full refund. It's a absolute disgrace Pontins offer this accommodation and also The Sun for offering the accommodation in the first place. Surley we all have standards? This place doesn't come anywhere close to even the basics. If I could give a zero rating I would.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
Good start, large carpark, keys hand over smooth. The blocks look like they were built in the 50's. Our room was a standard 4 person. There Is a room with 2 singles, we then realised that the sofa was our double. Omg it was so uncomfortable. Kitchen has been wiped down but the floor had not been swept let alone mopped. We had 4 single quilts, 2 had stains all over them. Had to go an get a double quilt, simple process but not what I should be doing. Our toilet took a very long time to fill back up, shower was OK. Always hot water and the cooker was very good. The shop on site is expensive but 5 minutes drive away is a retail park, big tesco, boots etc. Site was tidy and friendly. Evening entertainment was good. The beach is 5 minutes walk away, beautiful golden sand and clean. We had a great holiday. Everyone enjoyed it shame it was let down by the tired, dated and uncomfortable apartment. …
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Date of stay: May 2023
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Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
The great bristish public go away to get away from day to day daily grind for a taste of a different experience be entertained and forget about life but not here at pontins?? What a dump fifthly dirty surprised not rat infested moldy fridge shower not working dirty inside clearly no one cares as long as they have you money grass cut and left piled up more like concentration camp then anywhere you would want stay ever looks abandoned derelict and can be decried in two words xxxx hole.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Arrived early for check in, after driving from Hampshire, was given keys to a so called apartment in block 21, first we had to fight our way past roosting sea gulls then up a set of rusty steps to an upper level. OMG I have never seen such a disgusting room in all my life. I hope you can see from the attached pictures. 1950's decor, filthy oven for self catering, mattresses badly stained and no doors on a wardrobe, couldn't see out of the windows for dirt and bird droppings. My wife felt physically sick, we left after a few mins, back to reception where we handed back our keys, voiced are disgust and left, without an offer of any refund!! Driving back to Hampshire, a total waste of time and a holiday. This holiday was booked through The Sun newspaper media offer. I strongly recommend The Sun drops Pontins from their promotional offers, with immediate effect.…
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: DO NOT GO TO THIS SITE
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Dated and in need of modernisation. Extremely dirty and not up to any form of hygiene standards. The hand rail on the stairs leading to the apartment was a health and safety hazard. The staff on reception were doing their best to be helpful by offering another room which was next door to the original and in no better condition. We decided to cut our losses and leave, and drive the 300 miles home. Other guests were having the same problem and also left.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: We didn't stop long enough, but the pool was closed anyway!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We paid for an upgrade chalet, were given wrong bedding to carry to our accomodation, which had 2 double quilts and only one single. Reception said they would send a single. They didnt had to collect it ourselves. The chalet floor was filthy, I saw cleaners with trollys with a hoover on them but our floor was thick with dust, hairs bits of cotten, crumbs and a sequin, let along a mop to wash it. Curtains dirty, quilts dirty, sheets provided were so slippery hard to even make the beds. I dont go on holiday to start cleaning - why should you have to. All outside things for children were closed, the pub was closed, went to evening entertainment once and people were sitting in their overcoats ! Lots of dead leaves and paper outside, needed a good clean of the site why is this not done during the winter months. …
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Do not go. Went for 5 days Mon to, fri in May it was terrible chalets are disgusting paint splatters all over floor, bedroom window had gaping hole down side and terrible draft through bedroom, in the kitchen could not cook a proper dinner only had 2 very small pans and a small frying pan, bathroom had a bath with shower over my wife could not use bath being disabled as it was very deep, also getting in and out of chalet was difficult it had step up about 12ins my wife could not get in or out without help nowhere to have a coffee etc pub next open can only get a beer in dance Hall. Crap
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Date of stay: May 2023
Value
Location
Service
Room Tip: Do not go
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We have just returned from Pontins. I can say i was skeptical before we arrived. We went with cleaning products thinking we'd be spending hours cleaning our apartments. I got it all done in 20 minutes. They're not the cleanest apartments but if you give it a wipe it's a perfectly good place to sleep and shower! Thats all we used it for. The resort is a little run down and old , but it's not a worry for a 3 year old running around having the time of her life! Its the memories that count. The facilities are amazing, theres so much to do we spent 2 of our 4 days on the resort! If you go at the right time they will be open, everything was open each day we were there(minus the skatepark) which wouldn't be any use to us anyway. The bluecoats are amazing! They go above and beyond for the kids, they're definitely in the right job! All i can say is if you're expecting 5* on a budget then you're looking at the wrong place. These are the kinds of holiday I went on as a child and I loved them! My daughter loved it too! We will definitely be returning wether we have a dirty apartment or not! …
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
US$74 - US$86 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pontin`s prestatyn sands centre hotel prestatyn
LOCATION
United KingdomWalesNorth WalesDenbighshirePrestatyn
NUMBER OF ROOMS
4
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Claim Your ListingPONTIN'S PRESTATYN SANDS HOLIDAY PARK: UPDATED 2023 Hotel Reviews, Price Comparison and 3,590 Photos (Wales) - Tripadvisor
Frequently Asked Questions about Pontin's Prestatyn Sands Holiday Park
Which popular attractions are close to Pontin's Prestatyn Sands Holiday Park?
Nearby attractions include Prestatyn High Street (0.8 km), Scala Cinema Prestatyn (0.7 km), and Prestatyn Shopping Park (0.6 km).
What are some of the property amenities at Pontin's Prestatyn Sands Holiday Park?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pontin's Prestatyn Sands Holiday Park?
Top room amenities include a kitchenette, a refrigerator, and a seating area.
What food & drink options are available at Pontin's Prestatyn Sands Holiday Park?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pontin's Prestatyn Sands Holiday Park?
Yes, free parking is available to guests.
What are some restaurants close to Pontin's Prestatyn Sands Holiday Park?
Conveniently located restaurants include Patagonia Welsh Roots, Four Seasons Café and Bistro, and Suhail Tandoori Indian.
Are there opportunities to exercise at Pontin's Prestatyn Sands Holiday Park?
Yes, guests have access to an indoor pool during their stay.
Are there any historical sites close to Pontin's Prestatyn Sands Holiday Park?
Many travellers enjoy visiting Gwrych Castle (15.2 km), St. Winefride's Well & Shrine (14.8 km), and Basingwerk Abbey (13.8 km).
Is Pontin's Prestatyn Sands Holiday Park accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.