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Castle Hotel

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St Peters Square, Ruthin LL15 1AA Wales
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Traveller (45)
Room & Suite (5)
View from Room (3)

About

#1 of 2 hotels in Ruthin
Location
Cleanliness
Service
Value
This 17 bedroom property was purchased and totally refurbished by J D Wetherspoon in January 2012.All reviews pre January 2012 do not relate to our operation of the business.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Restaurant
Wine / champagne
Non-smoking hotel
Room features
Desk
Clothes rack
Iron
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
454Reviews8Q+A59Room tips
Traveller rating
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  • 10
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Popular mentions
Sarah C wrote a review Nov 2021
1 contribution
No one on reception to check us in, had to phone and wait for someone to come. Lots of stairs to our room but this was expected, it is a wetherspoons and an old building! Room was spacious and very clean with a nice ensuite. We ate in the bar, which was lovely. Service and staff were fab. Food was amazing, hot, quick with our order and thoroughly enjoyed. However, couldn't sleep at all. Firstly due to safety concerns as the old latches on the window didn't close properly and due to us having a room which was next to the fire escape stairs outside, it wouldn't have been hard for someone to gain entry to our room if they wanted too. The room was hot and we didn't want to open the window due the safety aspect mentioned. The main hotel reception door was never fully closed (I know this as I went for a cigarette during the night and each time it was still left partially open). Anyone could of walked in! Our main problem was the guests below us. Constant noise throughout the night and early hours of the morning until half 6, which echoed through our room, meant we had no sleep. No one around or on reception to discuss the matter with. Checked out at half 7 in the morning, along with another couple who were in a room above us, who had the same problem. Spoke to the staff member who we had to get from the bar area as there was still no one on reception! She was apologetic and got the manager, the manager said there was a night manager in the building, who we never seen or heard. There is no way he could of not heard the noisy guests and dealt with them accordingly... The manger was really nice and we were offered a free breakfast, but declined as we couldn't wait to get away from there and get home for some sleep! Overall the first part of our stay was excellent. Lovely staff, fab meal and a nice clean room. But it was completely ruined by the noisy guests (who were not dealt with) and lack of security.
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Date of stay: November 2021Trip type: Travelled as a couple
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Ian C wrote a review Sep 2021
2 contributions
Do NOT stay in the access room, it is outside the pub right next door to the beer garden. We booked to stay Monday and Tuesday night. We only managed the Monday! The noise from the beer garden kept us awake till 1am not only that the room is situated under the main toilets so all you could hear was footsteps and the hand dryers. The disabled parking was taken up by about 6 motorbikes with no action being taken by staff! I can't comment on the other rooms in the hotel, but I would avoid the easy access room like the plague. You might as well put the bed in the beer garden and have a chat! At least we managed to get a full refund!!!
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Date of stay: September 2021Trip type: Travelled as a couple
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baggytrouseredphilanthropist wrote a review Aug 2021
Hertfordshire, United Kingdom9 contributions2 helpful votes
Seriously, ordered food paid for arrived asked for vinegar. “We don’t have any” huh?? So another waiter I asked can we buy some?? “ no we did the other day and customers we spilling it everywhere” ??? Thanks Claire??! Ok so maybe not a deal breaker for some but come on chips n vinegar are surely a British institution?? Get a grip Castle hotel!
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Date of stay: August 2021Trip type: Travelled with family
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John M wrote a review Jun 2021
Bromborough, United Kingdom539 contributions167 helpful votes
Myself and my parents decided to stay their again which last year myself and my dad didn’t completed the staying overnight for 2 nights due of covid is hard. The room was spot on and tidy with good services by the staff who did all hard work they have done. The food was fantastic and yummy with good drinks.
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Date of stay: April 2021Trip type: Travelled with family
Room Tip: Better try book hotel early before tourism go to Wales get busy
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kirsty-182 wrote a review May 2021
Liverpool, United Kingdom6 contributions
booked with booking.com 1 mth before travel and called hotel to ask for front facing room was told we didn't have a booking hotel hadn't booked us in . They put us in the smallest room at rear was awful
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Date of stay: May 2021Trip type: Travelled as a couple
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PRICE RANGE
US$70 - US$112 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castle hotel ruthin
LOCATION
United KingdomWalesNorth WalesDenbighshireRuthin
NUMBER OF ROOMS
17
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Frequently Asked Questions about Castle Hotel
Which popular attractions are close to Castle Hotel?
Nearby attractions include Ruthin Gaol (0.3 km), Nantclwyd y Dre (0.1 km), and Ruthin Craft Centre (0.3 km).
What are some of the property amenities at Castle Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Castle Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Castle Hotel?
Conveniently located restaurants include Myddelton Grill On The Square, Manorhaus Restaurant, and Small Plates.
Is Castle Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Ruthin.
Are there any historical sites close to Castle Hotel?
Many travellers enjoy visiting Ruthin Gaol (0.3 km), Nantclwyd y Dre (0.1 km), and Church of St Peter (0.1 km).
Is Castle Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.