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28/01/2018 29/01/2018
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    Ruthin Castle Hotel

    Castle Street, Ruthin LL15 2NU, Wales
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    28/01/2018 29/01/2018
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    Traveller (1560)
    Room & Suite (470)
    Dining (114)
    Similar Hotels
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    • Excellent47%
    • Very good29%
    • Average13%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “library bar” (152 reviews)
    “medieval banquet” (124 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,274)
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    391 - 395 of 2,266 reviews

    Reviewed 20 December 2016 via mobile

    Stayed here for two nights on a deal which included b&b and afternoon tea. The staff at Ruthin were very friendly, helpful, always polite and smiling. Nothing was a problem. Facilities available were just what we expected. We visited the spa for a couple of...More

    2  Thank holiday_goer_453
    Response from Ruthin_Castle, Manager at Ruthin Castle HotelResponded 26 December 2016

    Thank you for your feedback following a recent stay at the Castle, we appreciate you comments and do take them on board. We have some great plans for 2017 and hope that you have the opportunity to return and see the improvements that we have...More

    Reviewed 20 December 2016

    We attended the banquet on Saturday and had tasteless soup, a small chicken, one rib, no sauce, undercooked beg, almost raw, half pork pie, teaspoon of pate. Dessert was half apple pie with small jug custard,. All shared between six persons. One and a half...More

    1  Thank colinfoxy1
    Response from Ruthin_Castle, Manager at Ruthin Castle HotelResponded 26 December 2016

    Dear colinfoxy1 Thank you for your review. I was really disappointed when I read your comments, I can honestly say that the Banquets are our most commended event & it is seldom, if ever, that we receive poor feedback. I can only apologise for your...More

    Reviewed 18 December 2016 via mobile

    I have never stayed in a 4* hotel quite like this one. We arrived and got a luke warm welcome from the reception team. No information was volunteered about our stay, everything had to be asked about. The excellent porter took us to our room,...More

    1  Thank JenBeau
    Reviewed 16 December 2016 via mobile

    The grounds, imposing building, reception and most public areas are very impressive The hotel is letdown by some of the bedrooms : Ours had a lot of scuff marks on the walls. The bathroom although recently refurbished and looking fantastic proved to be impractical owing...More

    1  Thank Mike P
    Response from Ruthin_Castle, Manager at Ruthin Castle HotelResponded 20 December 2016

    Thank you for your feedback. We are glad that you had a comfortable nights sleep and found our staff polite. We do appreciate your comments and will take action where necessary.

    Reviewed 16 December 2016

    Stayed here in one of there overpriced suites condition of suite was as follows Black mould on both walls above toilet Broken and badly repaired marble fireplace Mini fridge was filthy for previous guests Shabby chic furniture was definitely shabby my wife would not have...More

    Thank Sadiebell88
    Response from Ruthin_Castle, Manager at Ruthin Castle HotelResponded 20 December 2016

    Please accept my sincere apologies for your disappointment following a recent stay, this is the first instance that your feedback has been brought to my attention. Had Management been aware during your stay, we would have been more than happy to assist to ensure that...More

    Similar Hotels
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    • Top amenities
    • Free Parking
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Price range
    • US$146 - US$213 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 62
    • Reservation Options
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    • Location
    • United Kingdom >
    • Wales >
    • North Wales >
    • Denbighshire >
    • Ruthin
    • Also Known As
    • Castle Ruthin
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    Traveller (1560)
    Room & Suite (470)
    Dining (114)
    Hotel & Grounds (1408)
    Bathroom (56)
    Business Centre & Event Rooms (13)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    7 October 2017|
    AnswerShow all 4 answers
    Response from HelenandRick | Reviewed this property |
    Not sure - had some very big orbs on some of our photos in one corridor!
    5 September 2017|
    AnswerShow all 4 answers
    Response from kippykate | Reviewed this property |
    No it doesn't
    24 August 2017|
    AnswerShow all 4 answers
    Response from sarah652016 | Reviewed this property |
    mine did not, however, it does not mean there were none. You would have to ring them.
    Room Tips
    "No good tips I'm afraid."
    Read review
    "Book Wetherspoon's"
    Read review
    "I am unable to comment on the rooms, but I hope they were warmer than the rest of the castle"
    Read review
    "Room 219 has been refurbished don't stay in 216 as cold & damp"
    Read review
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