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Ruthin Castle Hotel

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Ruthin Castle Hotel
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1,971 Reviews from our TripAdvisor Community

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Showing 1,966: English reviews
Welwyn, United Kingdom
Reviewed 5 May 2016

a lovely location with many good points but enough negatives to avoid a return . We stayed 2 nights over the bank holiday in a pleasant room on the first floor . It was clean but after the first night the bed was remade but the glasses we had used were not washed and just left still with drink in...

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3Thank Rob M
Chester
Reviewed 3 May 2016

Overnight stay for the medieval banquet on Friday 29th April,we had three rooms booked as we had two other couples staying as our guests. We were pleasantly welcomed on arrival and shown to our room and also shown where to go to for breakfast. Room facilities were also shown, where the tea making equipment was, how to use the air...

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2Thank littlepigs3
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you for your comments following a recent stay, your comments are appreciated and have been passed on to the relevant teams for action where necessary. The carpet was cleaned during your stay and although we make every effort to avoid this having an impact on the guest, there will always be an element of odour for a short period...

Aberdovey, United Kingdom
Reviewed 3 May 2016 via mobile

We came here for valentines 4 years ago, we stayed the night in one of the noisiest rooms, woke up at least 6 times by the noisy pipes and then the peacocks at a stupid hour. Other than that the food was amazing, hotel beautiful so will definitely revisit!

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1Thank Beckxy28
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Your recent review is based on a stay 4 years ago. Unfortunately, I am unable to comment due to the hotel being managed and operated differently since June 2014.

London, United Kingdom
Reviewed 2 May 2016

We visited Ruthin Castle hotel in April. This was a surprise treat for me arranged by my husband and my best friend for us to all meet up and have a wonderful weekend together. We arrived mid afternoon on the Friday and was shown to our room. The porter was great in providing extra information about the history of the...

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3Thank karenver1
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you for your feedback following a recent stay. I understand that there was some confusion with what options were available in the restaurant, we do strive to offer a 4 star service and standard expected of a 2 Rosette restaurant hence the reluctance to offer bar food in the Restaurant. Apologies for the disappointment encountered at breakfast & following...

Dolgellau, United Kingdom
Reviewed 2 May 2016

Had an amazing day in the spa, our room was outstandingly lovely, followed by an amazing evening meal, a very special thanks to Caron,and Selwyn and all hotel staff, for ensuring such a great stay five star all the way. Best way ever to spend your 50th Birthday.

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2Thank hazenehumphreys
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you for choosing Ruthin Castle for you recent birthday celebrations, we are delighted that you had a great stay and we hope to see you again.

Reviewed 1 May 2016

For an old period building it lacked in the up keep , it needs lots of care and work doing to the place interior and exterior the Bar that we visited was under stocked and the glasses were dirty. The staff seemed miserable and lacked a smile or rapport, behind the scenes it needs a good clean up as it...

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1Thank Megan R
Brighton and Hove, United Kingdom
Reviewed 30 April 2016

Had an amazing third visit - the castle continues to have amazing standards and provide my ultimate getaway from the kids for a few days ! The food is amazing and the spa is fabulous , we haven't stayed in a room we haven't fallen in love with and the staff are some of the friendliest people I have ever...

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Thank Sarah R
Wales, United Kingdom
Reviewed 28 April 2016

Nice hotel in a lovely part of Wales.Hotel to a nice standard, Room Nice and clean, comfy bed with nice view onto the gardens.. Some good tasting food and a good selection of wine.Staff friendly and polite. Can't fault this for a romantic retreat.will come again.

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Thank David J
Reviewed 25 April 2016

Gareth helped us organise a Mediaeval Banquet for our 25th Wedding Anniversary... I cannot thank him and the rest of the staff enough! It was a fantastic night, full of wine, food and song! Apparently they have introduced a new song into the repertoire due to our party - the Wooden Spoon song! All our guests are still raving over...

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Thank Tracy G
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you for choosing Ruthin Castle to celebrate your recent anniversary. Your kind comments and feedback are appreciated. I must add that your party is the talk of the town this week and the feedback we have received locally has been exceptional, your guests thoroughly enjoyed the Banquet and celebrations. Thank you once again and congratulations on 25 years of...

Wirral, United Kingdom
Reviewed 25 April 2016 via mobile

We stayed at Ruthin Castle on Sunday 24th April, we did the relaxing Sunday deal. From reading some of the reviews on here I was slightly worried BUT please don't let them put you off we had an amazing time. The special offer was great value for money it included cream tea and a 3 course meal We decided to...

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1Thank Gemma210383
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you for choosing Ruthin Castle for a recent stay and for providing an honest and informative review. It's great to read that you will return and stay with us in the future, we look forward to welcome you.

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A magical Welsh hotel with mediaeval roots dating back to the days of Edward I. Set within acres of woods and parkland a little over 20 miles from Chester, in an area of outstanding natural beauty, Ruthin Castle is a truly romantic hotel steeped in history. The castle dates back to the legend of King Arthur with notable owners including King Edward I, Henry VIII and Elizabeth I. Book a stay in one of the many rooms; dine on award winning cuisine created using only the freshest local produce; bring a team of merry men for a themed night of fun, food and laughter; enjoy great business facilities in a secluded venue or book the wedding of your dreams within the ancient walls and picturesque grounds. Ruthin Castle is a royal Welsh gem just waiting to be explored. ... more   less 

Additional Information about Ruthin Castle Hotel

Address: Castle Street, Ruthin LL15 2NU, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Ruthin
Price Range: $184 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ruthin Castle Hotel 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Castle Ruthin
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Questions & Answers

Here's what travellers have asked, with answers from Ruthin Castle Hotel staff and other travellers.
13 questions
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Stoke, United Kingdom
7 months ago
London
over a year ago
London, United Kingdom
Manchester, United Kingdom
6 months ago

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Questions? Get answers from Ruthin Castle Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room (305) was quirky and we loved it, but may not be for everyone”
 of 5 bubbles RoyandDebbie, 22 Feb 2017 | Read review
“116 is well worth a try”
 of 5 bubbles 941stuarts, 2 Feb 2017 | Read review
“Not sure on other rooms but ours had views over open country side.”
 of 5 bubbles breakychef, 31 Jan 2017 | Read review
“Tell the Hotel just what you need. They do their best to provide it.”
 of 5 bubbles mickrobinson, 27 Jan 2017 | Read review
“try to book a suite if there is one available”
 of 5 bubbles lisanorris1, 24 Jan 2017 | Read review
5 of 5