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Hampton by Hilton Newport East

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#1 of 2 Hotels in Magor
Certificate of Excellence
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Hampton by Hilton Newport East
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1,171 Reviews from our TripAdvisor Community

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Showing 1,138: English reviews
North Yorkshire, United Kingdom
Reviewed 3 days ago NEW

Very happy with my stay at the Hampton by Hilton. Thourouly recommend the place and will be using again. I have family in Newport and from now on this will be my home base for regular visits to see them.

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Helpful?
Thank Paul F
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you for taking the time to give us your views. This review does more than I could possible do in promoting what has been an incredible adventure in launching this new brand to the UK. One of the great things about operating a Hampton is the freedom there is to create our own brand of ‘Hamptonality’ Although the rooms...

Reviewed 4 days ago NEWvia mobile

I stayed on business and found this modern minimalist hotel to be very good. The food served in the bar for dinner was reasonable, and breakfast also good. Location is perfect just past the Severn bridge just off the M4 so great for business people.

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Helpful?
Thank Alison J
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

I am very pleased we looked after you so well and you were happy with the Hotel and my team. Thank you for taking the time to write your review. Hopefully it will not be too long before you have the opportunity to return. Kind Regards Roger Goldsworthy

London, United Kingdom
Reviewed 5 days ago NEW

Excellent value for money. Would certainly recommend this hotel. Clean, comfortable rooms with very good beds and showers. Convenientally located with efficient and friendly service led to a relaxing stay.

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Helpful?
Thank keithbW8145EX
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

I am so pleased we looked after you so well and you were happy with the Hotel and my team. Thank you for taking the time to write your review. Hopefully it will not be too long before you have the opportunity to return. Kind Regards Roger Goldsworthy

Lampeter
Reviewed 5 days ago NEW

This hotel is located by the M4 but can be difficult to find,the staff were very helpful and friendly the meal we received at supper was tasty and adequate and the breakfast was first class...the bed was very comfortable and bedroom was nice and warm.

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Helpful?
Thank Eirwyn
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Our fantastic Hotel will have been open 6 years this month and I am pleased to say it still looks like new as we take enormous pride in its upkeep and maintenance. Its a great compliment to my team when we hear from guests who appreciate the hard work that goes into offering this level of service and care. Great...

Reviewed 5 days ago NEWvia mobile

We stay here and lot as it is always clean. Food/snacks are good staff are friendly and always helpful. Plenty of place in the village near by for pub food. Indian Chinese. You can also bring in takeaways if you prefer. Hotel that caters for all.

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Helpful?
Thank Liz D
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your review. We opened this Hotel in the September of 2010 and ever since this the business has gone from strength to strength, our business park is continuing to develop and we are proud to now offer our exciting authentic American themed restaurant called ‘Sawyers Bar & Grill serving a great...

Frontignan, France
Reviewed 1 week ago

The room is fine but it ends there. There is no restaurant as such just snack type things burgers etc. I an used to dining in a Hilton, they said there is a restaurant near on the estate but looked on line and it is just junk food. Breakfast was very poor, the bacon cold, the scrambled eggs seemed to...

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Helpful?
Thank tbfrance
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

We try very hard to make this Hotel a fantastic place to stay. Many thanks for your helpful feedback, this was very useful. I am very sorry you did not enjoy your visit , The Hampton brand is indeed significantly different from the more expensive Hilton brands , Enormous effort has gone into creating this new UK brand, with the...

Cadiz
Reviewed 1 week ago

A cold and soulless hotel on an industrial estate. Only sandwiches and pizza available, we were sent to Sawyers near by which was the worst food that I have ever had served up to me. The turkey was inedable. Loud music was playing for the whole time and the noise of a pin ball machine made this a very bad...

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Helpful?
Thank Anna H
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you for taking the time and trouble to complete a review following your recent experience at the hotel. First and foremost please accept my apologies that we did not fully live up to your expectations on this occasion. I note your constructive comments, and as always will be considering solutions to the areas you highlight. Once again please accept...

Hereford, United Kingdom
Reviewed 1 week ago

Lovely room, very modern & space to move - trails of kids who weren't enjoying their break or just too tired and miserable. Breakfast was heaving! So busy, they staff managed to keep up with the supply of bacon, but scrambled eggs needs looking at - And a tomato wouldn't go a miss, even tinned would be fine. Lovely place,...

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Helpful?
Thank RichardTatton
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your review, we try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and facilities....

Reviewed 2 weeks ago

Yet again another very good stay at Newport Hampton by Hilton. Highly recommend this hotel. Only improvement needed is the quality of coffee for breakfast and offer of hot chocolate missing from the bedroom facilities. Have used this hotel as a stop off a number of times and will continue to do so. Staff consistently pleasant and helpful.

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Helpful?
Thank Jan C
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

I am so pleased we looked after you so well and you were happy with the Hotel and my team. Thank you for taking the time to write your review. Hopefully it will not be too long before you have the opportunity to return. Kind Regards Roger Goldsworthy

Brighton
Reviewed 2 weeks ago

After a wait of 10 minutes before being booked in, we went to a pretty tidy room. We couldn't sleep because of the drunken guests from birthday and possibly hen parties. There would have been on point complaining but we'd never stay athere a weekend again.

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Helpful?
Thank Mike M
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Our Hotel will have been open 6 years this month and I am pleased to say it still looks like new as we take enormous pride in its upkeep and maintenance. Its a great compliment to my team when we hear from guests who appreciate the hard work that goes into offering this level of service and care. I apologise...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Hampton by Hilton Newport/East is proud to be the first newly built brand hotel providing the perfect location for a visit to South Wales close to Junction 23a of the M4 [Opened September 2010]. Start the day off while enjoying a relaxing hot & cold breakfast in our dining area or in our work zone with our free Wi-Fi or even back to your room for a high speed internet connection. With a focus on unfussy service & great facilities this contemporary hotel is only a 25 minute drive to Cardiff. With an enviable location close to the M4, Newport, Bristol & Cardiff the Hampton by Hilton Newport East hotel puts you near it all. We’re close to Cardiff City with Cardiff Castle, Millennium Stadium & Cardiff also Bristol Hippodrome. Newport train station is 8 miles away; Bristol airport and Cardiff airport are only 34 miles & 26 miles respectively. Whether you’re travelling for business or pleasure the Hampton by Hilton Newport East hotel puts South Wales and Southwest England at your doorstep. ... more   less 

Additional Information about Hampton by Hilton Newport East

Address: M4 J 23a; Wales 1 Business Park Newport, Magor NP26 3RA, Wales
Region: United Kingdom > Wales > Southern Wales > Monmouthshire > Magor
Price Range: $85 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton by Hilton Newport East 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hampton By Hilton Newport East Hotel Magor
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Questions & Answers

Here's what travellers have asked, with answers from Hampton by Hilton Newport East staff and other travellers.
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Questions? Get answers from Hampton by Hilton Newport East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Up - away from reception and crying children if you want peace.”
 of 5 bubbles RichardTatton, 29 Nov 2016 | Read review
“Don't eat there!”
 of 5 bubbles Colinconnor, 20 Nov 2016 | Read review
“Rooms with the higher numbers are at the motorway end of the building.”
 of 5 bubbles Northone, 14 Nov 2016 | Read review
“Higher rooms probably keep the M4 noise away - we were on the third it is soundproofed quite well”
 of 5 bubbles A5786GOjohns, 7 Nov 2016 | Read review
“accessible rooms on ground floor”
 of 5 bubbles carofree, 2 Nov 2016 | Read review
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