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Hampton by Hilton Newport East

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#1 of 2 Hotels in Magor
Certificate of Excellence
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1,170 Reviews from our TripAdvisor Community

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Showing 1,137: English reviews
Perth, Australia
Reviewed 1 June 2016 via mobile

Reception is friendly and it's a new hotel so looks nice. Large lounge area. Rooms are good size and better than other budget hotels. But oh the breakfast. We have stayed here twice, each time for 2 nights so have experienced 4 chaotic breakfasts. Insufficient staff, food, plates, cutlery - you name it they can do it! Such a shame.

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Helpful?
Thank Fosseboy
London, England, United Kingdom
Reviewed 31 May 2016

I booked early and got a very good price, seemed a bit out of the way but ok if you drive! Check-in was not good chap on the phone so stood waiting another group came in behind and he served them first! The hotel and room were lovely and very clean. Breakfast, the hotel was full up, we waited nearly...

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Thank pittwell
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you for your comments , I certainly look forward to welcoming you back to the Hotel, my team love to look after all our guests , and take great pride in delivering the best service possible. I always appreciate every review we have , as this gives us chance to improve in any areas we can. Thank you again...

Oxford, United Kingdom
Reviewed 31 May 2016

Stayed for a one night stop over while visiting friends. We have stayed in Hampton Inns before while in America but this was our first in the UK. As with other Hampton Inns we found this Hotel very clean and practically set out especially the room. All the staff we encountered were friendly and helpful. The breakfast in the morning...

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Thank KiddyBoy
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

It was a pleasure to be of service to you , I very much hope you had a great trip , and take back some wonderful memories of this part of Wales. I am extremely pleased you enjoyed your stay and we match up well to your experience's of the Hampton brand in America. Come back and see us soon...

Leeds, United Kingdom
Reviewed 31 May 2016 via mobile

Rooms are fine with all you need. We (2 x adult kids and myself ) shared a room for 4 for a night. It was more than adequate but I couldn't imagine 4 adults sharing same space. Bed comfy but look out for two nasty metal pieces that stick out either side of the extended sofa beds. My daughter has...

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Thank Tracey B
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

I am extremely sorry yo did not enjoy your stay. I can assure you we take all these comments very seriously , and I will personally be taking all the necessary steps to improve the service we offer . Please come back again soon , and I can gurantee the service we offered will be improved . Thank you Roger...

London, England, United Kingdom
Reviewed 31 May 2016

nice big room, good service, good breakfast, good wi-fi, good location next to the M4, very competitive price. couldn't really ask for more. highly recommended if you are on the road and need a clean nice place to stay

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Thank emidec82
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

I am very pleased you enjoyed your stay , It makes all the hard work that goes into managing a large Hotel worthwhile. Please come back and see us again soon . Roger Goldsworthy

Barnstaple, England, United Kingdom
Reviewed 30 May 2016

this is a really good quality hotel, not the easiest to find so visits get easier each time. constructive criticism is not always understood but they really do try to get it right. Felt very sorry for on duty manager who acted kindly and was very helpful but his actions not supported by overall management. Was also so surprised at...

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Thank Tikki A
RogerGoldsworthy, Owner at Hampton by Hilton Newport East, responded to this review

Your comments are very welcome, we always act on all such reviews to ensure we are constantly challenging everything we do in order to improve every aspect of this operation . Thank you for you review Roger Goldsworthy

Sheffield, United Kingdom
Reviewed 28 May 2016

This is not our first time at this hotel as we holiday in Devon twice a year. We like to stop over as this breaks up our journey and when you wake up refreshed and with a good breakfast inside you,you can continue your journey to Devon and feel awake instead of feeling tired on your first day.This hotel is...

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Thank TREVORTHOMPSON
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you so much for coming back to see us again . Your very kind comments do more than any advertising campaign woudl to highlight the benefits of this brand , but particularly the lovely team of colleagues I work with every day. We look forward to welcoming you back again soon . Roger Goldsworthy General Manager

Stevenage, United Kingdom
Reviewed 27 May 2016

From online booking to checking out, I was very impressed with how smoothly everything was organised. We took a large group of children and adults, all sharing family rooms. We were able to check in the day before arrival, by phone, and were allocated rooms all close together. All the rooms were ready on arrival, and perfectly set up with...

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Thank Barbara P
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

I am very pleased that your group had such a good stay , and the Hotel suited your requirements. Please come and see us again soon . Roger Goldsworthy

Hertford, United Kingdom
Reviewed 27 May 2016 via mobile

I stayed here for 2 nights on business. The hotel is very modern and clean with spacious quiet rooms, bed was very comfortable and the rooms were spotlessly clean.Friendly staff and lots of choice for breakfast, and also good value. Plenty of parking as well

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Thank CLind01
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you for taking the time to give the Hotel your review . I am extremely pleased we you enjoyed your time with us , and will certainly share your comments with my team. Roger Goldsworthy

england
Reviewed 24 May 2016

Very comfortable hotel, very clean good sized rooms, great shower, iron and board in room, very little noise from the M4 so a good night sleep had Went across the car park, two minutes walk to Sawyers diner, another good place [separate review]. Breakfast was ok adequate but nothing special. Staff as always are very attentive

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Thank geepee
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

You are very kind to take the time to give us your views , and I note the positive review you have given for our on site restaurant , 'Sawyers Bar and Grill' It has only been open for a short while , but has established itself as one the most popular restaurants in this area . Thank you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Hampton by Hilton Newport/East is proud to be the first newly built brand hotel providing the perfect location for a visit to South Wales close to Junction 23a of the M4 [Opened September 2010]. Start the day off while enjoying a relaxing hot & cold breakfast in our dining area or in our work zone with our free Wi-Fi or even back to your room for a high speed internet connection. With a focus on unfussy service & great facilities this contemporary hotel is only a 25 minute drive to Cardiff. With an enviable location close to the M4, Newport, Bristol & Cardiff the Hampton by Hilton Newport East hotel puts you near it all. We’re close to Cardiff City with Cardiff Castle, Millennium Stadium & Cardiff also Bristol Hippodrome. Newport train station is 8 miles away; Bristol airport and Cardiff airport are only 34 miles & 26 miles respectively. Whether you’re travelling for business or pleasure the Hampton by Hilton Newport East hotel puts South Wales and Southwest England at your doorstep. ... more   less 

Additional Information about Hampton by Hilton Newport East

Address: M4 J 23a; Wales 1 Business Park Newport, Magor NP26 3RA, Wales
Region: United Kingdom > Wales > Southern Wales > Monmouthshire > Magor
Price Range: $85 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton by Hilton Newport East 3*
Number of rooms: 127
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Also Known As:
Hampton By Hilton Newport East Hotel Magor
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Questions & Answers

Here's what travellers have asked, with answers from Hampton by Hilton Newport East staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Up - away from reception and crying children if you want peace.”
 of 5 bubbles RichardTatton, 29 Nov 2016 | Read review
“Don't eat there!”
 of 5 bubbles Colinconnor, 20 Nov 2016 | Read review
“Rooms with the higher numbers are at the motorway end of the building.”
 of 5 bubbles Northone, 14 Nov 2016 | Read review
“Higher rooms probably keep the M4 noise away - we were on the third it is soundproofed quite well”
 of 5 bubbles A5786GOjohns, 7 Nov 2016 | Read review
“accessible rooms on ground floor”
 of 5 bubbles carofree, 2 Nov 2016 | Read review
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