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Ramada Plaza Marco Polo Beach Resort

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Ramada Plaza Marco Polo Beach Resort
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1,991 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Plaza Marco Polo Beach Resort
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Showing 1,308: English reviews
Ohio, Illinois
Reviewed 25 April 2014

This hotel looks great from the outside, once you're inside you're able to see the poor up keep of the hotel. On the lower level of the hotel, where the over priced gift shop and pizza counter is located, you can literally smell the mold that's growing in the walls. There hotel has a infestation of mice and roaches, I...

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Helpful?
2Thank TheTravelerGal
Roy, Utah
Reviewed 23 April 2014

When our Airport Shuttle arrived. The Valet started yelling that our van could not be there (In the circular drive in front of the hotel). After much discussion with our driver (he kept explaining he was dropping off Guests of the Hotel) the Valet let us get out of the van. We were greeted by "James" as soon as we...

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Thank Laurie H
New York City, New York
Reviewed 21 April 2014

I was unexpectedly detained in Miami on a business matter and chose to spend two nights at the Ramada Marco Polo. I was pleasantly surprised. The rooms appeared to be newly renovated. Appliances, including stove, fridge and television were new. Staff was incredibly patient and accommodating especially in view of a large njoisy group of families who happened to be...

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1Thank Irwin H
Miami Beach, Florida
Reviewed 20 April 2014

I spent 8 days at this hotel and it's nice right by the beach. In addition they have great cleaning woman mine was Fedeline and she cleaned really well. It enhanced my vacation to have such a pleasant lady working on my room.

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Thank strox0113
OH
Reviewed 19 April 2014

Not the worst that we've ever stayed at but not the best either. Room had mold in the shower. Paint was peeling. Outdoor bar closed for meals almost an hour before posted closing hours. $13 per day resort fee was a bit much since we didn't get anything extra that I know of for it? You do also have to...

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3Thank sunless1
Washington DC, District of Columbia
Reviewed 12 April 2014

My parents recently stayed at this hotel and while they found it to be a good value for the price they had a horrible check in experience. Because they were traveling with my niece who was a toddler they called and asked the hotel in advance if they were able to check in early- they said no availability, upon arrival...

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Thank arb249
Milwaukee, Wisconsin
Reviewed 11 April 2014

I recently stayed at the Marco Polo for a conference. It was memorable, but not of any positive reasons. The hotel building itself is beyond tired; it's borders on being dump, from its lobby to it's rooms, to it's dining room, pool and fitness center. The staff - with the exception of the professional and courteous gentleman who run the...

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2Thank Ravherber
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Ravherber: We are disappointed to learn about your review. Our lobby, fitness center, pool & pool deck as well as pool furniture have been recently renovated. I would like to learn more about your stay. Please feel free to contact me directly at the hotel by phone. Best regards, Pablo Martinez Operations Manager

Moscow, Russia
Reviewed 8 April 2014

Good hotel with completely equipped kitchen, up to the dishwasher. All numbers with spacious balconies. Very attentive, friendly and sympathetic personnel. All requests were complied with, thank you! We booked room in advance. In 7 days of our stay there the cost of residence decreased for 300 dollars, the manager of hotel contacted us and counted the sum for payment....

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1Thank Yana S
MarcoPoloBeachRes, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Yana S, Thank you very much for taking the time to share your experience with us and the rest of the TripAdvisor Community! We truly appreciate it! best regards from Sunny Isles Beach, Pablo Martinez Operations Manager

Brooklyn, New York
Reviewed 6 April 2014

Needed a room near Aventura and wanted to be on the ocean and on budget. The rooms were spacious, thats a plus, and fairly clean. The service was also OK, and many staff people, especially at the pool bar, were lovely. The location for where we needed to be was fine, although really, really challenging to get a taxi and...

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Helpful?
Thank Dave H
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Dave H, Thank you for taking the time to share your feedback. As you mentioned, we are an affordable beach front property in the heart of Sunny Isles Beach. We apologize for any inconveniences you might have experienced during our Fire Alarm testing, please note these are required and conducted by the City's Fire Dept in order to keep...

Red Deer, Canada
Reviewed 5 April 2014

Came here for a quick stay before our cruise. Patty at the pool bar was the only nice lady here! Never felt that welcome by people. Our room was nice although I see other people say they suck. Amenities are ok. Lots of rules! No playing ball in the pool, better were a shirt and shoes inside when coming I...

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Helpful?
1Thank James W
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear James W, Thank you for your review! We truly appreciate it. We'll make sure Patty at the Pool Bar gets your feedback. Regards from Sunny Isles Beach, Pablo Martinez Operations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning

Additional Information about Ramada Plaza Marco Polo Beach Resort

Address: 19201 Collins Avenue, Sunny Isles Beach, FL 33160
Region: United States > Florida > Sunny Isles Beach
Price Range: $153 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Marco Polo Beach Resort 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Ramada Plaza Marco Polo Beach Hotel North Miami Beach
Ramada Miami Beach
Ramada Marco Polo
Hotel Style:
#4 Top resorts Hotel in Sunny Isles Beach
#7 On the Beach Hotel in Sunny Isles Beach
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Marco Polo Beach Resort staff and other travellers.
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Questions? Get answers from Ramada Plaza Marco Polo Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Update furniture, carpet, and repaint rooms. The room was very outdated and looked like it was falling apart. My microwave did not work but the beds were very comfortable. ”
 of 5 bubbles nmoraga, 20 Mar 2017 | Read review
“Don't book here”
 of 5 bubbles lucyo833, 17 Mar 2017 | Read review
“Needs remodeling ”
 of 5 bubbles chayilr, 13 Mar 2017 | Read review
“We had an oceanfront room on the 9th floor. Fabulous sunrises! Hotel staff was very helpful with room suggestion! Room and pool were excellent and clean. Beach area was very clean too!”
 of 5 bubbles laurabZ8042QJ, 13 Mar 2017 | Read review
“Just don't visit this hotel. My worst experience ever.”
 of 5 bubbles pablogomez1976, 12 Mar 2017 | Read review
5 of 5