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Holiday Inn Sydney Airport

Hotwire.comUS$108*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$130*
US$108*
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US$110*
US$110*
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Holiday Inn Sydney Airport
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1,228 Reviews from our TripAdvisor Community

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Showing 1,160: English reviews
Weston, Vermont
Reviewed 6 November 2015

Decent hotel for a layover close to the airport. Hotel staff were friendly and room was fine - average size. Dinner hotel at the restaurant did not go well, details of which are in a different review, which resulted in a lower overall rating for the hotel that it otherwise would get.

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Helpful?
Thank Jeff L
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for your review of Holiday Inn Sydney Airport. We are very pleased you had pleasant interactions with our team and were comfortable in the room allocated for you. I apologise your dining experience let the rest of your stay down and will look into what occurred with our team. Kind regards Gareth Long General Manager

Sydney, Australia
Reviewed 5 November 2015

I book a room for my friend at night time (as they have a flight cancelled), choose a queen bed room for $279 per night, booked on phone, the reception asks for all details, then give the confirmation number 61986384, at about 1am, someone like manager call me back and told me the room is not available, i ask him...

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Helpful?
Thank Dylan_Nguyen
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Please accept my personal apologies for the confusion and poor service you received around a booking at Holiday Inn Sydney Airport. I am investigating exactly what occurred. There appears to have been some confusion with availability of rooms at the hotel and potentially some double up of bookings when we were already 100% occupied. I will be following up with...

Reviewed 4 November 2015

Good locatio next to SYD domestic. Service on check in was friendly. Rooms clean and comfortable for a short stay. Room service burger was nice and they forgot to charge me for it. Kevin on checkout was rude and abrupt. Needs some service training or a new job.

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Helpful?
Thank foxc1979
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the review of Holiday Inn Sydney Airport. It's awesome to hear you had a positive experience, were comfortable in the room and enjoyed your in-room dining meal. Please accept my apologies for the less than acceptable check-out experience. We work hard with our team to ensure a fond farewell and I'm disappointed that we failed to deliver...

Durham, United Kingdom
Reviewed 3 November 2015

My wife and I stayed a Sunday night here to be well-positioned for a 600am departure to Dubai. It worked. Our room was fine (larger than I expected); we did not eat in the hotel. The hotel shuttle (which costs AUD6/person) to the airport starts at 0530am so, on arrival, we asked for a 400am taxi to be booked for...

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Helpful?
Thank CBA2014
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thanks for taking the time to write a review and share your experience of Holiday Inn Sydney Airport with us. It's great to hear that your stay went smoothly and that everything you needed was provided. We hope you do find yourself in Sydney again, we would love to welcome you back. Kind regards Gareth Long General Manager

Cape Vincent, New York, United States
Reviewed 29 October 2015

Standard holiday inn. We arrived on the red eye from LAX fairly early 9-10 am figured we could be in by noon. Were told there was "no way" our two rooms would be ready before 3.....Needless to say exhausted from the flight and ready for a shower this was a serious disappointment. After we finally got the rooms it was...

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Helpful?
Thank marius_281980
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for taking the time to review Holiday Inn Sydney Airport. We're pleased to find that the room allocated was clean and quiet and provided an environment for rest after your long flight. Please accept my apologies for the delay in granting access to your room. When you stayed at the hotel, we were indeed 100% occupied which, despite...

sunshine coast
Reviewed 29 October 2015

We have stayed here many times and find it excellent. booking in swift and a up grade to the 10 th Floor only to find that Room 1022 was the most smallest room we have experienced compared to Room 1014 that we stayed in 14 th October. The bar ares was great and service good. Restaurant ,small choice of food...

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Helpful?
Thank noosasunshine
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

It's always nice to welcome back familiar faces, we greatly appreciate your loyalty to our hotel and are glad you have come to trust what we deliver over your stays. It is always pleasing to hear when our guests acknowledge great service from the team, this means a lot to us. We appreciate the constructive feedback also, I will follow-up...

London, United Kingdom
Reviewed 29 October 2015

We stayed in this hotel for two nights as part of a stop over flight to South Korea/England. The room was not too big but offered all we needed. Very quiet with excellent housekeeping and comfortable beds. Good buffet breakfast with fantastic service. We dined there one night, and although the menu was a bit limited, it was a very...

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Helpful?
Thank Toninfa
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the fantastic review of Holiday Inn Sydney Airport..! It's great to hear that you and your family had an enjoyable experience with us. Providing great service is what we are all about, so I'm pleased to hear the team looked after you. We trust you have enjoyed a safe journey home and look forward to welcoming you...

New Zealand
Reviewed 28 October 2015

The room was fine and the housekeeping was a good standard. The food was very average and I complained that the breakfast buffet was not hot; i.e. the eggs and baked beans were barely warm and there was very little selection each day which becomes tedious for a 5 night stay. The dinner menu was limited and I would have...

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Helpful?
Thank RuthNewZealand
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Please accept my personal apologies for the issues you experienced during your visit to Holiday Inn Sydney Airport. It's great to hear that you found the room clean and comfortable, but I am very disappointed that we did not deliver our usual high standards with your dining experiences. I have shared this feedback with my food and beverage team and...

Cairns, Australia
Reviewed 25 October 2015 via mobile

Good clean hotel that gives you quick access to the airport. Rooms were clean. Kevin on the front desk was very professional and helped sort out our room booking that seemed to go askew. We went for a dinner function and can't say the food was great but again the service was good. Hint- taxi drivers HATE to do a...

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Helpful?
Thank Denise B
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the great review of Holiday Inn Sydney Airport. It's fantastic to hear you found the hotel clean, comfortable and convenient. We appreciate you taking the time to share your experience and look forward to welcoming you back in the near future. Kind regards Gareth Long General Manager

Sydney, Australia
Reviewed 24 October 2015

Like most Holiday Inn's, you know what to expect. Average (Australian) room size, clean,quiet, comfortable and a bar and dinning areas. Food and drink prices are reasonable. We had a room with a view of the airport and eastern suburbs which at night is pleasant. Check in and check out was quick and easy and all staff are polite and...

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Helpful?
Thank johnumina
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the great review of Holiday Inn Sydney Airport. It's always pleasing to hear that our guests can trust what Holiday Inn hotels will deliver and I'm delighted to hear we could provide this for you during your recent stay. We are fortunate to have an awesome group of people that work at the hotel who are genuinely...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Conveniently positioned, Holiday Inn Sydney Airport is located only minutes from Sydney Airport's international and domestic terminals with regular airport shuttle transfers to and from the hotel. Situated in the heart of the growing Mascot precinct of restaurant, cafes, bars and shops - you'll never feel to far away from anything. A two minute walk to nearby Mascot Train Station will have you in the city within 15 minutes to view the well-known Sydney attractions. All 250 guest rooms have views towards the city skyline or airport and have been custom designed with guest comfort in mind. Standard rooms come equipped with a choice of soft and firm pillows, double-glazed windows, flatscreen TVs, high speed internet access and ensuite with dual pressure showerhead. Enjoy a delicious dinner in Sirocco Restaurant with a menu inspired by the flavours of the globe or enjoy a more relaxed atmosphere and socialise with friends or colleagues in Biggles Bar for tasty bar bites and refreshing drinks. Holiday Inn Sydney Airport boasts a 24 hour gymnasium, sauna, business centre, 5 flexible meeting spaces, secure underground car park and VIP Lounge. Experience the relaxed, genuine and friendly service at Holiday Inn Sydney Airport for your next Sydney stopover, perfect for both business and leisure travellers. ... more   less 

Additional Information about Holiday Inn Sydney Airport

Address: Corner O'Riordan Street & Bourke Road, Mascot, Botany Bay, New South Wales 2020, Australia
Region: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range: $161 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Sydney Airport 4.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Holiday Inn Sydney Airport Hotel Mascot
Sydney Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Sydney Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Sydney Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Sth facing rooms have better views, go higher up”
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th244, 22 May 2017 | Read review
“Great hotel we had a king size room”
mother20129, 17 May 2017 | Read review
“Both my rooms faced the airport, but really quiet. i did not wake to the planes. the Int'l airport is 1.4 miles away.”
690marthaf, 4 May 2017 | Read review
“821 is a cool room”
87anthonyb, 10 Apr 2017 | Read review
5 of 5
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US$108* /night
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Prices are for 1 room, 2 adults
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