We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Mercure Sydney Parramatta

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Mercure Sydney Parramatta
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

813 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 796: English reviews
Start your review of Mercure Sydney Parramatta
 Click to rate
Reviewed 3 days ago NEWvia mobile

Was booked in here at the last minute after an awful experience the night before at a horrible motel. Every single staff member we met was amazing! They clearly put customer service first. We were even provided with some free beer and wine by concierge. Dinner options were great and the pork belly and lamb shoulder were delicious. Buffet breakfast...

 Report
Helpful?
Thank Tee N
Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

I stayed (booked on booking.com) but won't again. The walls are tissue thin, and the neighbors played loud music until late at night and wouldn't stop until I complained and the hotel staff told them to stop. Why did I have to complain to enjoy peace and quite.? Why weren't hotel security doing there job?. The breakfast buffet at $25...

 Report
Helpful?
Thank BigRuss1213
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Hi BigRuss 1213 and thank you for your review. I apologise that you were disturbed by other guests but please know that we have two team members on throughout the night. They are here for your safety and service and will be happy to respond quickly to any complaints or requests received. In an ideal world, they could permanently patrol...

New South Wales, Australia
Reviewed 6 days ago NEWvia mobile

The staff at the Mercure Sydney Paramatta were very eager to assist with any enquiry. They went out of their way to ensure the room met all requirements. The room was tidy, the bed was comfortable and the provided toiletries were appreciated. There were issues with the lift during my stay but they had technicians on site working to fix...

 Report
Helpful?
Thank Trusties
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Trusties, Thank you so much for your kind review. I am sincerely sorry about the inconvenience you experienced during your stay. The technical faults we experienced earlier this month were incredibly unusual and have since been repaired. Apart from that, I am glad to read that you enjoyed your stay. I really do look forward to hosting you again...

Nelson Bay, Australia
Reviewed 1 week ago

First time we have stayed at the Mercure in Parramatta , highly recommend this Hotel . Could not fault our stay .our Studio Suite was spacious and clean with comfy beds, we had dinner in the Restaurant on Friday night and it was superb and filling! And the pool and al Fresco Area was a nice surprise also

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Zaytek
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Zaytek, Thank you so much for taking the time to write this review. It is great to read that you enjoyed your stay with us and your meal in the restaurant. As a committed team of hospitality professionals, your experience is what we aim to achieve with all out guests. Once again, thank you for your kind review and...

Nelson Bay, Australia
Reviewed 1 week ago

Room was beautifully clean and tidy. Staff at reception were very helpful and easy to talk to. Location is great for short commutes like Olympic Park venues with buses to events organised from the door.

 Report
Helpful?
Thank Dave W
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Dave, Thank you so much for the kind review. I am delighted that the team were helpful during your visit and that you enjoyed your stay. Our central location really is one of our best assets and it's great that we were suitable for this visit. I look forward to welcoming you again, Joleen R. Hurst

Reviewed 4 weeks ago

My room smelled a little like sewage on arrival, dissipated over time, and bathroom was dated, but the staff where great. I stay in a lot of hotels for work, but the service was very good. Great service in a less than ideal location, in a less, than ideal building.

 Report
Helpful?
Thank Patrick P
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Patrick, Thank you so much for taking the time to write this review, I am delighted that you experienced the service that our team is becoming famous for! I would like you to know that even though we have been in the planning stages for some time, just this week we have had the owners, builders and designers come...

Melbourne, Australia
Reviewed 18 January 2017

This hotel is in the odd part of parramatta but near to area having abundance of Indian restaurants. Hotel has average reception and a good swimming pool. Not a good hotel to stay with family. Reception was quick and easy going. Parking available at the back.

 Report
Helpful?
1Thank melbrob
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Hi Melbrob and thank you for your review. It's great to see that you found the local Indian community in Harris Park just three blocks away. It has a great vibe and the restaurant strip really is one of Western Sydney's best local's secrets. Although we are very popular with corporate guests we are also the repeat choice for many...

Auckland, New Zealand
Reviewed 17 January 2017

Stayed at this hotel with a colleague for 3 days for a conference. Location was good. There was a supermarket across the street, restaurants within walking distance and a mall about 10 minutes away. Room was nice and clean and the beds were big and comfy. Room service was also good but the food that I ordered was somewhat disappointing....

 Report
Helpful?
Thank jilb26
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Jilb26, Thank you for writing this review and telling us about your experience. Whilst I am glad that desert was delicious, I am concerned about the main. Please know that I have forwarded your feedback, to our executive chef so that he can be aware of this for the future. Apart from that, I am sincerely glad to read...

Wangaratta, Australia
Reviewed 7 January 2017

After long 11 hours driving on the road from Brisbane, it was easy to find and very welcoming from the staff. rooms were ready for us the service in the restaurant and bar was excellent. close to where we were heading the next day.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank 187RobN21
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Hi and thank you for the great review. I am proud that the team provided you excellent service during your stay and it's great to read that you felt welcome. I look forward to sharing your review with the entire team. Kind regards, Joleen R Hurst.

Reviewed 2 January 2017 via mobile

I met a business associate for dinner who was staying at the hotel ... After having a bad lunch experience earlier in the day at a hotel in the cbd, it was a pleasant change to have a great meal & wonderful service with a smile . One of the staff , (Demi or Deni , I think her name...

 Report
Helpful?
Thank Gm2222a
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Hi "Cnque", Thank you so much for taking the time to write this review and I am delighted to read that you enjoyed your dinner with us. Demi is reasonably new to the team and it's fantastic to see that that she is already building a rapport with our guests and delivering on our service standards. I look forward to...

104 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (72)
Viewed
View from Room (4)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (14)
Viewed
Dining (8)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (4)
Viewed
Other (35)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (13)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Rosehill
1.6 km away
PARKROYAL Parramatta
PARKROYAL Parramatta
#3 of 11 in Parramatta
754 reviews
0.5 km away
Rydges Parramatta
Rydges Parramatta
#3 of 4 in Rosehill
553 reviews
1.1 km away
Meriton Serviced Apartments George Street, Parramatta
Show Prices
Show Prices
Show Prices
1.3 km away
Mantra Parramatta
Mantra Parramatta
#4 of 11 in Parramatta
998 reviews
0.6 km away
Parramatta Waldorf Apartment Hotel
1.7 km away
Novotel Sydney Parramatta
Novotel Sydney Parramatta
#8 of 11 in Parramatta
877 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Sydney Parramatta offers spacious and contemporary 4 star accommodation on the fringe of Parramatta CBD. Attending an event? We are in prime position opposite Rosehill Gardens, a 10 minute drive from Sydney Olympic Park and only a short distance to Parramatta City Raceway and Eastern Creek. Mercure Parramatta is the perfect place to relax with our welcoming M Restaurant and Bar open 7 days. With suites and interconnecting rooms why not bring the kids along they will love the use of our Pool, spa and tennis courts on site. So what are you waiting for? ... more   less 

Additional Information about Mercure Sydney Parramatta

Address: 106 Hassall St, Rosehill, Parramatta, New South Wales 2142, Australia
Region: Australia > New South Wales > Greater Sydney > Parramatta > Rosehill
Price Range: $150 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Sydney Parramatta 4*
Number of rooms: 164
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda and ACCOR so you can book your Mercure Sydney Parramatta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Sydney Parramatta staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Mercure Sydney Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Undercover parking is well worth it.”
 of 5 bubbles davew822, 16 Feb 2017 | Read review
“Ask for a pool facing room, will keep you away from noise”
 of 5 bubbles melbrob, 17 Jan 2017 | Read review
“we stayed opposite the lift and had no problems with noise so I think anywhere would be fine”
 of 5 bubbles kristiefarrellynka, 27 Nov 2016 | Read review
“the rooms are old but we just had a standard room so i cant say for the others..”
 of 5 bubbles LeanneM483, 20 Nov 2016 | Read review
“Ask for a room overlooking the pool.”
 of 5 bubbles SmileyCoyote, 30 Oct 2016 | Read review
5 of 5