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Rydges Parramatta

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Traveller (108)
Room & Suite (54)
Dining (10)
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Overview
  • Excellent24%
  • Very good43%
  • Average19%
  • Poor9%
  • Terrible5%
Travellers talk about
“indoor pool”(8 reviews)
“room service”(33 reviews)
“buffet breakfast”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (639)
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Traveller rating
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261
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All reviewsindoor poolroom servicebuffet breakfasteaster showrosehill racecourseacross the roadplenty of parkingshuttle buswould stay againundercover parkingreception staffroad noisemini baran upgradeshort stayrosehill train stationolympic park
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161 - 165 of 631 reviews
Reviewed 29 June 2016 via mobile

We stayed at the Rydges Parramatta on the way driving back to Canberra from the Gold Coast. The hotel is nice but was undergoing renovations at the time. The floor we were on was very noisy. The bathroom had mould and the shower rail was...More

Thank Penelope M
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 2 July 2016

Dear Penelope M, Thank you for the positive review of the hotel. It's disappointing to hear that the cleaning was not at the appropriate standards. I have passed this on to the housekeeping manager who will address with his team. It's great to hear that...More

Reviewed 28 June 2016 via mobile

Pros - Nice breakfast buffet, Nice decor Friendly staff Comfy bed Cons - Suspicious white stains on curtains Local tv only, poor reception too Lamp and alarm clock broken Strong draft coming in from windows Could not access pool area, although i did not bother...More

Thank Carl A
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 2 July 2016

Dear Carl A, Thank you for taking the time to provide feedback from your stay. I'm pleased to hear that you enjoyed our newly renovated rooms. The feedback about our new rooms has been extremely positive! We have a combination of both local and digital...More

Reviewed 28 June 2016 via mobile

This is the second time I have stayed here, and it is perfectly adequate for my needs. Reception is 24 hours, nice convivial bar on the ground floor, with a sports type bar downstairs Two restaurants, one a buffet type the other more upmarket. I...More

Thank Trouter1
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 2 July 2016

Dear Trouter1, Thank you for your feedback from your two night stay at our hotel. We are pleased to hear that the service on your second stay was at the level we at Rydges Parramatta pride ourselves on. Please don't hesitate to contact me directly...More

Reviewed 28 June 2016 via mobile

Nice new looking interior, rooms clean and modern. Affordable and expensive restaurants both nice. Sports bar underneath was also handy. Staff friendly. Only negative would be the "hot" food in the breakfast buffet was cold on all 3 mornings of our stay.More

1  Thank ozychik
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 30 June 2016

Dear Ozychik, Thank you for taking the time to provide feedback from your stay. It's great to hear that you and many of our other guests are enjoying our fresh new look! We are very excited and coming to the end of our refurbishment. I...More

Reviewed 28 June 2016

I recently stayed at Rydges for two nights we were at a convention at Rosehill Racecourse. Found the room i stayed at was very comfortable and had great views. i also enjoyed the sports bar which had a TAB and pub meals which were great.More

Thank Mark A M
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 30 June 2016

Dear Mark, Thank you for the excellent feedback from your stay. We are very pleased to hear that you enjoyed the lovely view of Rosehill Racecourse from your room. We are very lucky to have such unique restaurant and bars at our hotel - one...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$107 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (108)
Room & Suite (54)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Pam M
18 March 2018|
AnswerShow all 3 answers
Response from Canberrascooter | Reviewed this property |
The only thing I can think of is a taxi bus for the 10 of you, if you book it return that should work
1
Vote
b00shaddict
11 May 2017|
AnswerShow all 3 answers
Response from Matt G | Property representative |
Hi b00shaddict, We are 10 minutes away. Are you coming to see an event? I can check if we have an event package available which includes return transfers. Kind regards, The Rydges Parramatta Team
0
Votes
Jennifer B
As a response to your response, hotel management, I was well within my right NOT to be charged for the booked room. It is not my problem that your staff evidently misinformed me TWICE. Are you suggesting I lied? Actually no, I rang harbourview hotel myself outside on that same day (and also stayed there) and no they do NOT require a bond even WITHOUT a credit card. They take a $10 fee without a credit card. Also, it's very convenient that 'hotel management' can write responses to reviews but the clients cannot respond to your response, hence I placed my response on original post. I will now write a review on every site and tell everyone I know not to stay here. And I am also well within my right to do so. And no you did not address this 'multiple times' this is only the second time you have addressed it. Also you did not address this in person, you simply told me I needed the bond money. Again, it is not my issue your staff is evidently not trained properly. Your staff misinforming me is not my mistake. It is yours.
29 April 2017|
AnswerShow all 2 answers
Response from Tijana V | Reviewed this property |
Jennifer, this is so unfortunate. I love traveling around the world and early this year I've stayed there for 2 nights with my partner. Luckily nothing like that happened to us. Although I understand your frustration, if... More
0
Votes
Room Tips
"Room with view of racetrack!"
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"A room away from James Ruse Drive."
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"Room 504 faces the lovely Rosehill Race course."
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"Try and avoid rooms that face James Ruse Drv"
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