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Rydges Parramatta

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552 Reviews from our TripAdvisor Community

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Showing 549: English reviews
Newcastle, Australia
Reviewed 25 August 2015

This is a perfect place to stay ! Top quality room, spacious, modern and super clean. Underground parking for only $10, or outside for free. Close to Parramatta CBD. Breakfast was included, very nice too. Two restaurants to choose for dinner, bit expensive but we had 20% off with the Priority card. ( Recommend you get one). Reception staff fantastic....

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Helpful?
Thank Kittenpuss1
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Kittenpuss, Thank you for your feedback about your recent stay at our hotel. We take great pride in knowing that our hotel met and exceeded your expectations. Our Priority Guest Rewards membership is one surely to sign up to to receive the great benefits! I will pass your great feedback about our Reception staff back to them. We thrive...

Melbourne, Australia
Reviewed 23 August 2015

I hate to start with the negative, but it took away from what was otherwise a pleasant stay. The rooms facing the main road are noisy. All night you could not help but hear the traffic including trucks passing by. Double glazed windows they do not have. The reception staff were friendly and helpful. Room service menu was nice though...

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Helpful?
1Thank Hornet181
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Hornet181, Thank you for your review. I am sorry to hear about the unwelcome noise heard from your room. For future stays, we have added a permanent note to your profile so you are always allocated to the rear side of the hotel. I am delighted to hear our Reception staff are delivering great customer service, and I shall...

Shellharbour, Australia
Reviewed 22 August 2015

Room was fine , a little cold overnight .The price of the food both in the restaurant and the buffet need to be looked at, a little overpriced . Had the breakfast buffet both mornings and the coffee machine was broken so had to pay an additional $ 4 on top of the buffet price to have a cup of...

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Helpful?
Thank Allshan
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Allshan, Thank you for staying at Rydges Parramatta and providing feedback from your stay. I do apologise if there was an issue with the coffee machine. I have spoken to the restaurant manager and she was not made aware of any issues this past week. Please be sure to speak to one of our friendly staff members in future...

Perth, Australia
Reviewed 21 August 2015

I have returned a number of times to this hotel and always find staff helpful and polite. Although the location would not suit some, with it being further out from Sydney City, if you like horseracing this is the place to stay with racetrack just across the road. Convenient to a number of fast food outlets or buffet dining at...

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Helpful?
Thank CaseyPerth
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear CaseyPerth, Thank you for taking the time to provide feedback from your stay. We appreciate the very positive comments about our staff. Customer service and guest satisfaction is something we hold very highly at the hotel and it is excellent to see that this level of service has remained. We look forward to welcoming you to the hotel again...

Sydney, Australia
Reviewed 19 August 2015

Nothing stood out during my stay here with my partner, decor was dated. despite this the service was friendly and welcoming and the room was quite spacious. Ample free parking is provided which was an added benefit.

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Helpful?
Thank Vince P
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Vince P, Thank you for taking the time to provide feedback from your stay. We agree that the hotel is showing its age and very excited to confirm that our refurbishment will commence mid October. We do hope that you will be back to enjoy it as much as we will. It's always great to hear positive feedback about...

Goulburn
Reviewed 11 August 2015

I could go on about this and that and bore you to tears but frankly I am not in the mood and I would only be repeating a lot of what I said in my previous review on this hotel. That's right nothing has changed really since my last stay. Why did you go back? You say... It was across...

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Helpful?
1Thank MarcWGoulburn
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear MarcWGoulburn, Thank you for your feedback from your recent stay at our hotel. We thank you about the very positive feedback about our staff, rooms and comfortable beds. We apologise for the issues you experienced with your room and can say that we are very much looking forward to our refurbishment that is due to commence mid October. We...

Reviewed 5 August 2015 via mobile

RYDGES Parramatta is a large corporate accommodation venue. Consistent and reliable. Yet, room purchased online was overpriced for kb and fold out sofa for 3 adults. Shower set up over bath was not easy to use, bath had large chip in enamel, toilet did not flush properly. Comfortable bed and many noisy neighbors (walls a tad thin). Front of house...

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Helpful?
Thank Montybeel
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Lee H, Thank you for your feedback from your stay at our hotel. We appreciate the very positive feedback about our front of house staff and will definitely pass on the feedback to them. We are excited to confirm that our refurbishment will commence mid October which will feature all new guest rooms. The mock up room is complete...

Thornlands, Queensland, Australia
Reviewed 2 August 2015

Nice clean place with lots of atmosphere. Separate Public bar downstairs for people wanting to party on during the night. Room was clean, neat and tidy. Buffet Breakfast was lovely and the chefs service was exceptional Would stay again for more Business trips. Cost was affordable as well.

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Helpful?
Thank Mark B
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Mark B, Thank you for choosing to stay at Rydges Parramatta and providing feedback from your stay. We will definitely pass on the great feedback about the breakfast and the breakfast chef to our Food & Beverage manager. It's excellent to hear that you will be back! We look forward to welcoming you back sometime soon. Kind regards, The...

Newcastle, Australia
Reviewed 31 July 2015

I dined at Steeds Restaurant and asked for a glass of bubbly, being a very regular diner in Hotel Restaurants - this always means house bubbly, unless you specifically ask for a particular brand of wine. Restaurants normally charge about $10 per glass. So imagine my surprise when the bill arrived for $22.00 being for a glass of GH Mumm....

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Helpful?
Thank Edleg
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Edleg, Thank you for your feedback from your most recent stay at Rydges Parramatta. It seems that there has definitely been some sort of error on your bill. Our staff would never bring out a glass of GH Mumm unless otherwise instructed to do so. I do apologise for the mix up and in future encourage you to bring...

Lake Cathie, Australia
Reviewed 28 July 2015

Check in and check out was very easy. Security parking was a good option. Next time will ask for a room that doesn't have a connecting door to the next room. Very noisy neighbours. Good central location

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Helpful?
Thank Faith S
Matt G, Front Office Manager at Rydges Parramatta, responded to this review

Dear Faith H, Thank you for the great review of our hotel. We are always happy to hear that the check in/out process was quick and efficient. I have added profile notes to your reservation to ensure that you do not receive a room with an interconnecting door on your next stay. We look forward to welcoming you back soon....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Rydges Parramatta

Address: 116 James Ruse Dr, Rosehill, Parramatta, New South Wales 2142, Australia
Region: Australia > New South Wales > Greater Sydney > Parramatta > Rosehill
Price Range: $168 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Rydges Parramatta 4.5*
Number of rooms: 151
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Also Known As:
Rydges Parramatta Rosehill
Rydges Parramatta Hotel Rosehill
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Questions & Answers

Here's what travellers have asked, with answers from Rydges Parramatta staff and other travellers.
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Questions? Get answers from Rydges Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room overlooking car park for quietness”
 of 5 bubbles bayres42, 17 Feb 2017 | Read review
“Clean, crisp and decent rooms.”
 of 5 bubbles 139sheridant, 16 Feb 2017 | Read review
“All are good rooms !”
 of 5 bubbles markcN125AL, 18 Dec 2016 | Read review
“the panoramic view room is very nice”
 of 5 bubbles LoriI30, 12 Dec 2016 | Read review
“Check if your stay coincides with Rosehill races as the after race crowds can be a little rowdy”
 of 5 bubbles ChrisZ571, 14 Nov 2016 | Read review
5 of 5