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Rydges Parramatta

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Traveller (112)
Room & Suite (54)
Dining (10)
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Overview
  • Excellent24%
  • Very good44%
  • Average19%
  • Poor9%
  • Terrible4%
Travellers talk about
“room service”(36 reviews)
“indoor pool”(8 reviews)
“buffet breakfast”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (647)
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157
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122
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32
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All reviewsroom serviceindoor poolbuffet breakfasteaster showrosehill racecourseacross the roadshuttle busplenty of parkingwould stay againundercover parkingreception staffroad noisemini baran upgraderosehill train stationolympic parkshort stay
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171 - 175 of 639 reviews
Reviewed 28 June 2016 via mobile

This is the second time I have stayed here, and it is perfectly adequate for my needs. Reception is 24 hours, nice convivial bar on the ground floor, with a sports type bar downstairs Two restaurants, one a buffet type the other more upmarket. I...More

Thank Trouter1
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 2 July 2016

Dear Trouter1, Thank you for your feedback from your two night stay at our hotel. We are pleased to hear that the service on your second stay was at the level we at Rydges Parramatta pride ourselves on. Please don't hesitate to contact me directly...More

Reviewed 28 June 2016 via mobile

Nice new looking interior, rooms clean and modern. Affordable and expensive restaurants both nice. Sports bar underneath was also handy. Staff friendly. Only negative would be the "hot" food in the breakfast buffet was cold on all 3 mornings of our stay.More

1  Thank ozychik
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 30 June 2016

Dear Ozychik, Thank you for taking the time to provide feedback from your stay. It's great to hear that you and many of our other guests are enjoying our fresh new look! We are very excited and coming to the end of our refurbishment. I...More

Reviewed 28 June 2016

I recently stayed at Rydges for two nights we were at a convention at Rosehill Racecourse. Found the room i stayed at was very comfortable and had great views. i also enjoyed the sports bar which had a TAB and pub meals which were great.More

Thank Mark A M
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 30 June 2016

Dear Mark, Thank you for the excellent feedback from your stay. We are very pleased to hear that you enjoyed the lovely view of Rosehill Racecourse from your room. We are very lucky to have such unique restaurant and bars at our hotel - one...More

Reviewed 25 June 2016 via mobile

Better of paying for a superior room, Cheaper and better quality room. Penthouse is old and in need of work. No balcony or any outside area accessible from room. Nice view of race course / city. Disappointed to say the least.More

Thank Max W
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 29 June 2016

Dear Max W, Thank you for providing feedback from your stay. We are excited to confirm that as of this Friday 1st July, we no longer have any "old rooms" to sell as the refurbishment moves up to level 6! I do apologise with your...More

Reviewed 17 June 2016 via mobile

The good: Comfy bed, big tv, well lit rooms, good bathroom, clean. The average: In the middle of a refurb, so a bit dated and some noise during the day. Limited room service menu, if you want more you have to be seated in the...More

Thank Mark R
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 23 June 2016

Dear Mark R, Thank you for the feedback from your most recent stay. We appreciate the positive comments about our newly refurbished room. I do however apologise with the issue you experienced with our gym equipment. I can confirmed this has since been resolved and...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$92 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (112)
Room & Suite (54)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Pam M
18 March 2018|
AnswerShow all 3 answers
Response from Canberrascooter | Reviewed this property |
The only thing I can think of is a taxi bus for the 10 of you, if you book it return that should work
1
Vote
b00shaddict
11 May 2017|
AnswerShow all 3 answers
Response from Matt G | Property representative |
Hi b00shaddict, We are 10 minutes away. Are you coming to see an event? I can check if we have an event package available which includes return transfers. Kind regards, The Rydges Parramatta Team
0
Votes
Jennifer B
As a response to your response, hotel management, I was well within my right NOT to be charged for the booked room. It is not my problem that your staff evidently misinformed me TWICE. Are you suggesting I lied? Actually no, I rang harbourview hotel myself outside on that same day (and also stayed there) and no they do NOT require a bond even WITHOUT a credit card. They take a $10 fee without a credit card. Also, it's very convenient that 'hotel management' can write responses to reviews but the clients cannot respond to your response, hence I placed my response on original post. I will now write a review on every site and tell everyone I know not to stay here. And I am also well within my right to do so. And no you did not address this 'multiple times' this is only the second time you have addressed it. Also you did not address this in person, you simply told me I needed the bond money. Again, it is not my issue your staff is evidently not trained properly. Your staff misinforming me is not my mistake. It is yours.
29 April 2017|
AnswerShow all 2 answers
Response from Tijana V | Reviewed this property |
Jennifer, this is so unfortunate. I love traveling around the world and early this year I've stayed there for 2 nights with my partner. Luckily nothing like that happened to us. Although I understand your frustration, if... More
0
Votes
Room Tips
"The hotel is very noisy as its on the main road. Many many sirens all night."
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"Room with view of racetrack!"
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"A room away from James Ruse Drive."
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"Room 504 faces the lovely Rosehill Race course."
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