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Sanctuary House Resort Motel

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1 room 2 adults 0 children
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Sanctuary House Resort Motel
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136 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Brisbane
Reviewed 5 days ago NEWvia mobile

We stayed overnight with 2 kids. Was a great motel. Very friendly host and staff and the rooms were large and everything we needed for a quick stopover in Healsville. Is a typical motel style accomodation however the addition of a microwave, clean pool that people actually used and a really good sized room was great. Would highly recommend.

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Helpful?
Thank mfo1901
Reviewed 2 weeks ago via mobile

As some of the reviews on here have said, the rooms do need a bit of an upgrade (we stayed in a 3.5 star room) mainly bathroom with a very tiny sink and new carpet. However there were lots of positives: hosts were very friendly, bed was comfortable, pool was lovely and clean, hot shower with good pressure, BBQ facilities,...

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Thank Jacinta M
South West Rocks, Australia
Reviewed 2 weeks ago via mobile

I made two incorrect assumptions in regard to this accommodation. The first that "resort" implied superior surroundings and facilities and the second that "deluxe" room meant just that. Not at all. Wrong. Our deluxe room was in fact a very basic double room with aged furnishings faulty air conditioning and revolting mouldy and dirty bathroom. There was no restaurant in...

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Thank sd_swr
Busselton, Australia
Reviewed 30 October 2016

Good honest motel style accommodation with a large restaurant suitable for weddings and business meetings. Friendly helpful staff (organised our tickets to the Sanctuary with a discount. Food in the restaurant was good but the menu is a decade or so behind the times (still good food but not exceptional).

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Thank busgeo
Melbourne, Australia
Reviewed 18 October 2016

We stayed for our daughter's wedding weekend - simple room with all we required. Clean and comfortable. Great restaurant with very helpful service. I had organised a group of 23 for a pre wedding and surprise birthday dinner. Nothing was too much trouble. They suggested a set menu and this worked well.

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1Thank lees42
Greater Melbourne, Australia
Reviewed 14 October 2016 via mobile

Went for a panel discussion. Tranquil place hidden amidst trees. The croissants were of high quality. Very obliging staff They did have all facilities for a successful delivery for a workshop The hall with exquisite led worked doors Windows and huge chandeliers Reminded me of the rich past

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1Thank Desilva2016
Reviewed 28 September 2016

We stayed 3D2N for a quick weekend gateway and when we arrived, the room was clean, tidy and the staff were friendly. This motel is very close to healesville sanctuary, the amazing beechworth bakery, a maze and some other tourist attractions.

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Thank Ayo_Jalan
Reviewed 25 September 2016 via mobile

We stayed here for my sister's hens weekend. The rooms were clean and well kept, in need of an update but comfortable enough. The owners were lovely and helpful and the food at the restaurant was delicious!! The only only thing I wasn't thrilled about was the breakfast, it was overpriced and nothing special.

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Thank Rachaelhormann
Adelaide, Australia
Reviewed 23 September 2016

Pay extra for an upgrade. The standard rooms are below standard for a Golden Chainhotel. We have stayed in many and this was the worst. Very tired and unkept property. All rooms are very small. Lock chain was broken.

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Thank 42sdlondon
Sancman, Manager at Sanctuary House Resort Motel, responded to this review

At Sanctuary House we have two distinct room styles: 3.5 star and 4 star. This provides a range of accommodation options and gives the customer flexibility and choice. The star rating system in which we participate sets certain criteria for each star rating, and it is impossible to achieve a rating without meeting those criteria. Upon booking, this customer chose...

Reviewed 21 September 2016 via mobile

Beautiful place, excellent service & excellent food. In my 45 years of life experience I have not had this excellent service in a very vey long time & these days excellent service is scarce. Owners Sam & Helen make you feel right at home with their home style cooked meals & friendly service. We didn't stay at the motel, but...

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Helpful?
Thank Joe S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
STOP PRESS! NOW WITH FREE HIGH SPEED WIRELESS IN ALL ROOMS!Sanctuary House Resort Motel is the only motel accommodation in Healesville which enjoys a quiet 10 acre setting, off the main highway.Choose from deluxe suites(some with four poster beds and spas) or traditional accommodation, ideal for families.On site facilities include an inground swimming pool, games room and playground for the kids, plus a purpose built fully licensed restaurant/reception centre seating up to 120 people, both for a la carte dining and private functions.Walk to the sanctuary, and don't forget to ask about our discounted admission tickets for adults. ... more   less 

Additional Information about Sanctuary House Resort Motel

Address: 326 Badger Creek Rd, Healesville, Victoria 3777, Australia
Region: Australia > Victoria > Yarra Valley > Healesville
Price Range: $111 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sanctuary House Resort Motel 3.5*
Number of rooms: 23
Reservation Options:
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Also Known As:
Sanctuary Hotel Healesville
Sanctuary Motel Healesville
Sanctuary House Resort Motel Healesville, Yarra Valley, Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary House Resort Motel staff and other travellers.
3 questions
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Sydney
over a year ago
Sydney
over a year ago

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Questions? Get answers from Sanctuary House Resort Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the newer section are a bit larger.”
 of 5 bubbles busgeo, 29 Oct 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles 42sdlondon, 23 Sep 2016 | Read review
“All rooms had lovely views of the gardens or trees”
 of 5 bubbles kimmareedemarco, 25 Aug 2016 | Read review
“All rooms are ground level and the motel is well in from road so there is very little noise to worry at any time.”
 of 5 bubbles gwendalynw2016, 3 Apr 2016 | Read review
“They have more luxurious rooms for those that require them. I find the basic rooms are more than sufficient.”
 of 5 bubbles judithwyles, 2 Apr 2016 | Read review
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