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Silverwater Resort

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Silverwater Resort
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835 Reviews from our TripAdvisor Community

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Showing 831: English reviews
Ballarat, Vic
Reviewed 4 days ago NEW

Even though it is approx. 2km's out of San Remo, it is quite a pleasant stroll down to the main street. The resort itself is great for kids, with 2x jumping pillows; 2x pools; games rooms; grass area; tennis/basketball courts. Would of preferred to stay on the ground level as we were on the 3rd and the people below us...

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Helpful?
Thank Gerry175
Gold Coast, Australia
Reviewed 5 days ago NEW

We spent three nights in a one bedroom apartment at the resort. Our unit was modern and well equipped, with a view over the bay in the distance. The resort had great facilities. The gardens, pools and playground areas were well maintained. Breakfast was average, but very reasonably priced at $29.50 for two of us. Unfortunately the buildings have been...

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1Thank Jane C
Melbourne
Reviewed 1 week ago NEW

Roughly an hour drive from Melbourne, yet so peaceful and serene... Group of 6 Adults incl 2 kids booked into a 3 bedroom apartment overlooking the ocean... The apartment is comfortable, there is enough room including an outdoor bbq set up on your own personal balcony. It is a little run down, but doesn't look so bad.. The oven didn't...

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Thank Kimboz
Epping
Reviewed 1 week ago

No ramp (until asked for) to enter pathways from road - no grab rails anywhere for disabled persons to used in toilet or shower, let alone washing area. Reception staff lovely. Couldn't use the swimming pool - couldn't get into it with a wheelchair.

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Helpful?
Thank 254joanr
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that the staffs were able to assist you with the kerb ramp. Grab rails are available and can be installed upon request, the resort also offers shower chairs. Once again thank you for your feedback and we look forward...

Melbourne, Australia
Reviewed 1 week ago

We stayed at Silverwater for three nights and thoroughly enjoyed it. We took a 1 bedroom apartment and it was lovely. Very modern and clean with a great kitchen with all I needed. The bed was very comfortable with a TV in the bedroom as well as the lounge area. We had two balconies so the apartment was very light...

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Helpful?
Thank Judy H
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that you enjoyed your stay at the resort and the San Remo area as a whole. The many facilities ensure entertainment all year round and for all age groups. Once again thank you for your feedback and we look...

Melbourne
Reviewed 1 week ago via mobile

This was our 5th stay. And again it was very good. The resort is starting to show its age a bit and there were a few minor maintenance issues. All fixed pronto! And that's a sign of a good hotel: how well any issues are resolved. Rooms are good. The views are great. The restaurant and bar are nice. Staff...

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Helpful?
Thank Austman_1
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay and for being a return guest. I was pleased to read that you enjoyed your 5th stay at the resort and the many on-site facilities available. The Watermark restaurant features an extensive range of local produce, I will be sure to pass on your...

Sydney, Australia
Reviewed 2 weeks ago via mobile

We booked a three bedroom apartment for 4 adults and 2 young children to stay for 2 nights. We specifically asked for one of the rooms to be made up with two single beds. It was very disappointing to find that this was not the case and we had 3 rooms with 3 king beds. Next, the towel rack kept...

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Helpful?
Thank MareeKA2015
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that overall you enjoyed your stay and the many on-site facilities. It appears the bedding configuration was not as you stipulated and I do apologise for this, I was also sorry to read that during your stay the neighbour’s...

Melbourne, Australia
Reviewed 2 weeks ago

Firstly, the resort is very nice. Spacious rooms and a gorgeous view! Re cleanliness - hair found in one of the bathrooms and blinds quite grubby. On cooking dinner Saturday evening, we found the frypan to be quite small. For a 3 bedroom apartment we thought that was a bit silly as it was way too small to cook a...

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Thank adventgirl
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. After carefully reviewing your feedback and investigating internally it appears there were numerous attempts to keep both parties happy. Unfortunately we were unable to lower the levels of music sufficiently to meet your satisfaction, having the music turned off was not a reasonable request....

Cleveland
Reviewed 3 weeks ago

We stayed her for 4 nights while we attended the MotoGP at Phillip Island. We could not fault the accommodation or the food on offer. All of the staff were very helpful. A great place to stay. Our room had a great view over the Bass Straight. There was a decent selection of beers on tap. Would definitely recommend this...

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1Thank ClevelandHarleygirl
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that you enjoyed your stay, the many on-site facilities and the Moto GP weekend as a whole. The fantastic location of the resort allows for easy access to all of the wonderful attractions that Phillip Island has to offer....

Geelong, Australia
Reviewed 3 weeks ago via mobile

We stayed her for the weekend, and couldn't fault our stay staff very helpful and polite. Room very spacious. We stay in room 109 which was a ground floor room and couldn't hear anything from the people around us. Beautiful view from our room :) breakfast buffet was good gets very busy and chaotic but staff still happy and helpful....

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Thank melissablair
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that you enjoyed your stay and the many on-site facilities, I agree the views are second to none. I will be sure to pass on your comments to the breakfast team for review. We look forward to welcoming back...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Silverwater Resort

Address: 17 Potters Hill Rd, San Remo, Victoria 3925, Australia
Region: Australia > Victoria > Gippsland > San Remo
Price Range: $180 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Silverwater Resort 4.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Silverwater Hotel San Remo
Silverwater Hotel Phillip Island
Silverwater Resort Phillip Island
Silverwater Resort San Remo, Australia - Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Silverwater Resort staff and other travellers.
10 questions
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Melbourne, Australia
Lakes Entrance, Australia

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Questions? Get answers from Silverwater Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor only.”
 of 5 bubbles 133janec, 6 Dec 2016 | Read review
“Good if you have children”
 of 5 bubbles 254joanr, 3 Dec 2016 | Read review
“Balcony rooms are the best”
 of 5 bubbles amgood2015, 1 Nov 2016 | Read review
“Notify staff if you need a ground floor unit, it makes it easier for them.”
 of 5 bubbles bretac2016, 31 Oct 2016 | Read review
“Rooms are spread out and can involve climbing stairs and hills so if you have mobility issues request a room close to reception.”
 of 5 bubbles ImpulsivePerth, 27 Oct 2016 | Read review
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