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Gaylord Opryland Resort & Convention Center

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Gaylord Opryland Resort & Convention Center
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8,541 Reviews from our TripAdvisor Community

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Showing 8,407: English reviews
Suwanee, Georgia
Reviewed 28 August 2015

We only had one night to spend here as we were passing through Nashville, but we will definitely be back. The accommodations were great! The service was wonderful. There are 10 restaurants to choose from, so we didn't have to drive anywhere else for dinner. The amenities are generous. The atmosphere is beautiful. I highly recommend this resort if you're...

GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - Thank you so much for your kind words! We know you have many options when booking your accommodations in the Nashville area; which is why we're grateful you selected Gaylord Opryland. We are thrilled to know our staff provided you with flawless service as well as our food and beverage team providing you with many dining options...

Lakeland
Reviewed 28 August 2015 via mobile

A beautiful hotel but way too big, lacks personal customer service. Rooms were average but the housekeeping staff was phenomenal. Majority of the restaurants and shops were overpriced. Shuttle was overpriced. What's with resorts charging so much for the privilege of self parking your car let alone valet. It was convenient to Convention Center but too big and loud and...

GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - Thank you for taking the time to comment on your recent experience at Gaylord Opryland. While we are pleased to hear you found our convention space to be of convenience to you for your convention meetings, we are sorry to notice you were dissatisfied with your experience along with our pricing structure. We strive to ensure each...

Reviewed 28 August 2015

The wife and I stayed here a couple years ago for our honeymoon and we had a great time. The hotel is huge with all kinds of different shops, restaurants and things to do. We experienced great food from a couple different places and the staff and everyone who worked their was very friendly and attentive. If we ever make...

GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Please accept our sincerest thanks for this amazing review and thank you for selecting Gaylord Opryland for your honeymoon getaway. We are so happy to hear our staff members provided you with a memorable stay and you were able to experience the many shops and restaurants throughout. We empower our staff members to WOW our guests and...

Phoenix, Arizona
Reviewed 27 August 2015 via mobile

We were part of a 6000 person convention. The hotel accommodated all of us easily for rooms and meals. Staff from desk to room were as friendly as ever encountered. Meeting food very good. Rooms very nice with small fridge and safe. Sit down restaurants delightful but pricey- $45 for breakfast incl tip. Hotel interior amazing. 2 huge interior atriums...

GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Thank you so much for your kind words! We are so thrilled to hear your time at Gaylord Opryland for your conference meetings were enjoyable and our staff members were friendly and helpful during your stay. At Gaylord, we pride ourselves on empowering our Stars (employees) to create a flawless guest experience for our customers and we're...

Dayton, Ohio
Reviewed 27 August 2015

I just completed working a corporate meeting of 4,000 at the Gaylord and could not have been happier with the wonderful staff working there! The Banquet and Set Up Staff were above and beyond spectacular! Rarely have I seen a better organized and executed on site venue! Hats off to the Gaylord! You made our jobs a breeze! I would...

GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - Please accept our sincerest thanks for this amazing review! We are beyond thrilled to hear our convention services and staff members throughout were of helpful service to you during your conference meeting and everything ran smoothly during your stay. At Gaylord, we pride ourselves on empowering all of our Stars (employees) to create a flawless guest experience...

White Plains, New York
Reviewed 26 August 2015

Beautiful hotel. The waterfalls are beautiful and the 15 minute boat ride around the interior is a nice add-on to the visit. There are shops and places to eat. Would love to stay there on my next visit. It's at least 20 minutes from downtown Nashville.

GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - We sincerely appreciate you taking the time to comment on your recent visit to the Gaylord Opryland. We are so thrilled to hear you were able to explore around the resort and take our riverboat ride around our Delta Island to learn more about our property's history. We hope to welcome you back sometime soon so you...

Reviewed 26 August 2015

I have visited this property several times over the past several years and the fees and taxes are just out of control now. $23 to self park with a tax of $2.13 $18 resort fee with a tax of $1.67 Food was very good at dinner at Solario and Cascades (the only breakfast restaurant in the entire facility) for breakfast,...

GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - We appreciate you taking the time to review your recent stay at Gaylord Opryland Resort. We appreciate your review of our property and are sorry to hear you were unhappy with some of our fees. Please be assured our hotel leadership reviews the pricing and practices in our marketplace to ensure we offer competitive rates and that...

Lancs uk
Reviewed 26 August 2015

I was really looking forward to staying at this hotel as we have stayed at the Orlando property in the past and really enjoyed it. Our experience at this hotel has left me really disappointed with our choice. Check-in was very strange. The guy on reception appeared to be in training and throughout the process a fierce looking woman with...

GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Thank you for taking the time to comment on your recent experience at Gaylord Opryland. We sincerely apologize about your experience here at the resort. At Gaylord Opryland we pride ourselves on being a resort dedicated to flawless customer service, and we're sorry we did not provide this for you. Our leadership team uses guest feedback like...

New Jersey
Reviewed 25 August 2015

This is a beautiful hotel. I think it is perfect for families. It is clean, pretty, with waterfalls and gorgeous flowers, safe for the kids to walk/run a little. I am used to paying resort fees and parking fees at higher end hotels, especially when on vacation, such as to Arizona and Hawaii. We have paid resort fees for a...

GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Please accept our sincerest thanks for this amazing review! We know you have many options when booking your accommodations in the Nashville area, which is why we are grateful you and your family selected Gaylord Opryland. We are so happy to hear you found our hotel grounds to be beautiful and your children enjoyed our pool areas...

Memphis, Tennessee
Reviewed 25 August 2015 via mobile

The atmosphere with indoor plants and waterways are nice and the room is very clean, and it is also nice that this is a relatively short walk to the Grand Ole Opy. However, other than that, this place is a little off the mark in terms of service. I had Marriott Gold status which allowed me to go to a...

GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Thank you for taking the time to provide feedback on your recent stay at Gaylord Opryland. We sincerely appreciate your loyalty to Marriott Hotels & Resorts and thank you for being a valued Marriott Rewards Member. While we are disappointed to hear of the inconveniences you experienced upon your arrival along with feeling dissatisfied with some of...

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Cascades Indoor Pool (5)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Jack Daniel's Saloon
Jack Daniel's Saloon
Cuisines: American, Bar, Pub
Findley's Irish Pub
Findley's Irish Pub
Cuisines: American, Irish, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nashville's iconic Gaylord Opryland Resort & Convention Center offers guests all the excitement and energy of Music City under one spectacular roof. Beneath our climate-controlled signature glass atriums and nestled in a bend of the meandering Cumberland River is an extraordinary selection of dining, shopping and recreation options that create the perfect setting for a complete getaway. Enjoy our 9 amazing acres of indoor gardens, cascading waterfalls and indoor river with our very own Delta flatboat. Within this lush landscape, you will discover 2,882 guest rooms and 700,000 square feet of flexible meeting, convention and pre-function space. Discover Gaylord Opryland and make memories. ... more   less 

Additional Information about Gaylord Opryland Resort & Convention Center

Address: 2800 Opryland Drive, Nashville, TN 37214-1200
Region: United States > Tennessee > Nashville
Price Range: $317 - $622 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Opryland Resort & Convention Center 4*
Number of rooms: 2882
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Prestigia and Hotels.com so you can book your Gaylord Opryland Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gaylord Opryland Hotel Nashville
The Opryland Hotel
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel
Hotel Style:
#4 Spa Hotel in Nashville
#12 Luxury Hotel in Nashville
#35 Business Hotel in Nashville
#37 Family Hotel in Nashville
#39 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Opryland Resort & Convention Center staff and other travellers.
108 questions

See all questions (108)

See which rooms travellers prefer

“I would certainly request one that faces the Atrium.”
 of 5 bubbles JeffCeo, 19 Jan 2017 | Read review
“Stay in the cascades overlooking the atrium it is worth the difference in price but make sure you get a balcony.”
 of 5 bubbles VM7664, 18 Jan 2017 | Read review
“Pay the extra for the balcony, and don't think twice about it- you will love it!”
 of 5 bubbles mariahutch2016, 18 Jan 2017 | Read review
“The conservatory garden side is just beautiful”
 of 5 bubbles Kathleen7106, 18 Jan 2017 | Read review
“I recommend an interior balcony room.”
 of 5 bubbles 779judithg, 18 Jan 2017 | Read review
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