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Gaylord Opryland Resort & Convention Center

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Gaylord Opryland Resort & Convention Center
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8,533 Reviews from our TripAdvisor Community

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There are newer reviews for Gaylord Opryland Resort & Convention Center
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Showing 8,399: English reviews
Hebron, Indiana
Reviewed 22 August 2015

Room and things to do are great. Staff friendly. Everything is high price and not always worth it. Far from downtown and expensive shuttle, if a big group get cab to downtown to split cost. Close to mall and grand opry.

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Helpful?
Thank mvg_412
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - Thank you very much for taking the time from your busy schedule to write a review of Gaylord Opryland. We are pleased to hear your room accommodations met your needs and our staff was friendly throughout your time on property. Please be assured our leadership team works diligently to establish a pricing structure that ensures the most...

Halifax, United Kingdom
Reviewed 22 August 2015

Our third time at the Gaylord Opryland and it is always a delight. The staff were very helpful on the Front Desk, as was the Concierge service. A minor comment was that we had to queue on one occasion for the Concierge as they were checking people into the hotel. As we needed tickets in a time slot for the...

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Helpful?
Thank MiJi_UK
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - We sincerely appreciate you taking the time to comment on your recent stay at Gaylord Opryland. We are so thrilled to hear our facility and services were what you had expected and deserve. At Gaylord, we empower all of our Stars (employees) to provide our guests with flawless customer service and we're happy to know they were...

Reviewed 21 August 2015 via mobile

This hotel is a big, and so fun to explore! I can't wait to stay here again! The only thing is they are renovating the section I stayed in, while they left a note saying there would be some disruption, I think the price should have been lowered, hearing the hammer and drill at 8:30 every morning, was not how...

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Helpful?
Thank Vickie K
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - We sincerely appreciate you taking the time to comment on your recent stay at Gaylord Opryland. We are so pleased to know your time on property was enjoyable and you were able to experience all of the shops and amenities throughout during your stay. We are sorry to hear there was a high level of noise in...

Stockholm, Sweden
Reviewed 21 August 2015 via mobile

I understand the concept, but it is boring. Dispite the atmosphere, the restaurants and bars are more or less empty. Not much going on at all. Expensive also. The layout is beatiful though and the waterfalls are cool. Good location close to Opry Mills outlet and the Grand Ole Opry

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Helpful?
1Thank vastralagno
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Thank you for sharing your feedback from your stay at Gaylord Opryland. While we are pleased to hear you found our local attractions to be conveniently located next door, we are deeply disappointed to hear that you were not satisfied with your experience. At Gaylord, we strive to ensure each customer has a flawless guest experience and...

Oakville, Canada
Reviewed 21 August 2015

Stayed here for a Conference/Trade Show, first time at a Gaylord Resort and I was amazed at the size of the property. Did a lot of walking, back and forth, seemed a bit overwhelming at first until you get the feel of it. Nice to walk to the Grand Old Opera house for an evening concert. Our bed needed to...

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Helpful?
Thank ShawnMac11
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - We sincerely appreciate your review of our property and thank you for selecting Gaylord Opryland as your home away from home. We are happy to hear you were able to enjoy a nice show at the Grand Ole Opry house located right next door and were able to find your way around during your conference meetings. We...

Alexandria, Virginia
Reviewed 20 August 2015

This is a huge property! It's got three separate sections so if you're traveling with a group be sure you get rooms in the same area. I never even got to the one farthest away from my room. Convention center is nice but spread over several floors so if you are there for an event be prepared to walk. There...

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Helpful?
Thank JPVM13
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Thank you for taking the time to comment on your recent experience at Gaylord Opryland. While we are pleased to notice our staff throughout assisted you while navigating through our resort during your convention on property, we're sorry to hear our front desk agents did not provide you with the same level of service in regards to...

Reviewed 20 August 2015 via mobile

Stopped to tour for future stay and to grab a bight to.eat at one of the many restaurants you have available awesome little village area awesome atrium awesome waterfalls nice staff that stopped to help us find what we are looking for and we had a great dining experience and may stay there in the future

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Thank 2CrazyOldTravelers
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Thank you so much for taking the time to comment on your recent visit to Gaylord Opryland. We are pleased to hear your your dining experience was wonderful and our staff members were friendly and accommodating while enjoying the beautiful atriums throughout. Thank you again for letting us know! We look forward to having you and your...

Tampa, Florida
Reviewed 20 August 2015

This is one of the coolest places you will ever stay. It is an incredible experience. Literally everything under one roof, a whole city within a resort! We had a fantastic time and every staff member we interacted with was absolutely top-shelf nice. Yes it is expensive , there are the standard resort fees, taxes, etc., and the parking fee...

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Helpful?
1Thank KBK100
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Please accept our sincerest thanks for this amazing review! We are so thrilled to hear your time on property was enjoyable and our staff and amenities throughout made your stay memorable. Thank you again for your kind words. We look forward to welcoming you back for another wonderful experience!

Chicago, Illinois
Reviewed 19 August 2015

Why anyone would stay here for any reason other than a conference is beyond me. The room I stayed in was nice, very clean and comfortable. But worth $160/day plus $18 for "resort fee" and $23/day for parking (bringing the total to $201) plus ridiculous taxes (16%)? No. It is huge, and really not much to do besides attend conference...

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Helpful?
Thank TravelGuy72
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - Thank you for your thorough review of Gaylord Opryland. We are deeply disappointed to hear that you were not satisfied with your experience and that you were dissatisfied with our pricing structure. We strive to ensure each customer has a flawless guest experience and we’re very sorry we did not provide this for you. Please be assured...

Murfreesboro, Tennessee
Reviewed 19 August 2015

Took my Mom for her 70th B-day. Expect a $18 resort fee you have to pay on top of your room charge to "use" the pool, the workout room & 2 bottles of H2o, and that is taxed on top. There is a parking fee of $23 yup add tax. 2 PRK A CAR! $159 is now $230. Shoney's has...

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1Thank imabamafan
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Thank you for taking the time to provide feedback on your recent stay at Gaylord Opryland. We are deeply disappointed to hear of the inconveniences you experienced at our property as well as being dissatisfied with our pricing structure. Please be assured our hotel leadership reviews the pricing and practices in our marketplace to ensure we offer...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Jack Daniel's Saloon
Jack Daniel's Saloon
Cuisines: American, Bar, Pub
Findley's Irish Pub
Findley's Irish Pub
Cuisines: American, Irish, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nashville's iconic Gaylord Opryland Resort & Convention Center offers guests all the excitement and energy of Music City under one spectacular roof. Beneath our climate-controlled signature glass atriums and nestled in a bend of the meandering Cumberland River is an extraordinary selection of dining, shopping and recreation options that create the perfect setting for a complete getaway. Enjoy our 9 amazing acres of indoor gardens, cascading waterfalls and indoor river with our very own Delta flatboat. Within this lush landscape, you will discover 2,882 guest rooms and 700,000 square feet of flexible meeting, convention and pre-function space. Discover Gaylord Opryland and make memories. ... more   less 

Additional Information about Gaylord Opryland Resort & Convention Center

Address: 2800 Opryland Drive, Nashville, TN 37214-1200
Region: United States > Tennessee > Nashville
Price Range: $317 - $615 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Opryland Resort & Convention Center 4*
Number of rooms: 2882
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Prestigia so you can book your Gaylord Opryland Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gaylord Opryland Hotel Nashville
The Opryland Hotel
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel
Hotel Style:
#4 Spa Hotel in Nashville
#12 Luxury Hotel in Nashville
#35 Business Hotel in Nashville
#37 Family Hotel in Nashville
#39 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Opryland Resort & Convention Center staff and other travellers.
107 questions
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Preston, United Kingdom
2 months ago
Norcross, Georgia
East Brunswick, New Jersey
Stet, Missouri, United States

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Questions? Get answers from Gaylord Opryland Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would certainly request one that faces the Atrium.”
 of 5 bubbles JeffCeo, 19 Jan 2017 | Read review
“Stay in the cascades overlooking the atrium it is worth the difference in price but make sure you get a balcony.”
 of 5 bubbles VM7664, 18 Jan 2017 | Read review
“Pay the extra for the balcony, and don't think twice about it- you will love it!”
 of 5 bubbles mariahutch2016, 18 Jan 2017 | Read review
“The conservatory garden side is just beautiful”
 of 5 bubbles Kathleen7106, 18 Jan 2017 | Read review
“I recommend an interior balcony room.”
 of 5 bubbles 779judithg, 18 Jan 2017 | Read review
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