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Embassy Suites by Hilton Nashville - Airport

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Embassy Suites by Hilton Nashville - Airport
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1,779 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Nashville - Airport
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Showing 1,774: English reviews
Missouri
Reviewed 20 March 2016

This is an average hotel for the price (over $200 per night) I would expect a real coffee cup in the room for this price range not jut the cheap paper coffee cups. The managers reception was OK but expect long lines as they only have one bartender and the hotel was full. They ha had no shampoo in the...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank MissouriRobert
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

After reading your survey I see we have a lot to work on in terms of how we are perceived by some of our guests. It wasn't an easy read, but we value guests who speak up so we can improve upon things at the hotel. Thank you so much for your feedback. We do apologize for the experience you...

Long Valley, New Jersey
Reviewed 20 March 2016

Was staying in Nashville and had to leave real early, so I booked close to the airport. This is a little out of the way, but still fairly close to the airport. The rooms are comfortable and the front desk as very helpful. Attended the Managers reception and it was OK by Embassy standards, although not much to nibble on....

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Helpful?
Thank OziDiver
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

Well we hope to see you back soon so you can enjoy our breakfast. The reviews of it are excellent and we take great pride in our offering. We are also glad to see that we put you right where you needed to be so it would be easy for you to get to the airport. We hope your travels...

Madisonville, Kentucky
Reviewed 19 March 2016 via mobile

What I love most about Hilton properties is that they alway make sure you are satisfied. We had an issue with the air conditioner in our room and it was 78 degrees in our room when we woke up. As soon as I notified the front desk they offered me my 66% of my points back from my initial stay....

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Helpful?
Thank Brad M
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

This is what we love to hear! Thanks for telling us something wasn't right so we could make it right. That is our brand promise :) We hope to see you again soon. Regards, Rone Middler General Manager Embassy Suites Nashville - Airport 615-324-2663

Mooresville
Reviewed 18 March 2016

Basically an old hotel being held together by duct tape per say...maintenance guy had to visit our room twice because the A/C would switch back to heat. The air vent noisy all night. The bed mattress way to soft...pillows no support and sucked. Positive side to our stay, the hotel atrium are very nice. But the rooms and furniture worn...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Robert S
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

Thank you so much for your feedback. We like to receive all reviews, both the good and the not-so-good, so we can make improvements all around. I agree, if I were in that room and HVAC unit had some complications I would be a little annoyed by that. We are sorry that this was your experience. Having said that, this...

Little Rock, United States
Reviewed 18 March 2016

This was one of the nicest Embassy Suites I've ever stayed at. All of them are great but this hotel was by far the best. From the staff to the fitness center, it was all good. The front desk staff were welcoming and the restaurant staff were great. If you go to Nashville and want to stay somewhere quiet and...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Michael M
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

Telling us we are the best you have stayed at is a huge and humbling compliment. Thank you so much for sharing this with the online travel community. We hope to see you again soon! Regards, Rone Middler General Manager 615-324-2663

Cape Coral, Florida
Reviewed 15 March 2016

A big hotel, but has four elevators and nine floors. Often these "inside" rooms facing the huge center are very noisy, but this one was quiet. Internet was decent, and room was clean. Was definitely not a fan of the restaurant/bar. Service was marginal at best, two of the three nights we visited the bar.

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Helpful?
Thank AskDickWagner1
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

We are glad to hear to hear you found your room quiet and clean. I have also noted the service you experienced in our bar. This is not us as we strive to make each guest feel greatly welcomed. We dropped the ball here since your experience was otherwise. We are sorry. Being someone who dines out frequently the service...

minneapolis, United States
Reviewed 15 March 2016

Tricky to find, but good location, just off highway 65 and near airport. Pretty and clean Embassy Suites with all the expected amenities. Quiet, clean suites, pool, ok exercise room, nice breakfast. About four miles from Opryland and the Opryland mall, which is very large. No restaurants within walking distance. Not a bad drive to downtown Nashville.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Renee B
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

Thank you so much for the great review. This is our aim! We hope to see you again soon :) Regards, Rone Middler General Manager 615-324-2663

Southlake, Texas
Reviewed 14 March 2016

My most recent stay at this Embassy Suites wasn't the greatest, given my past success with this hotel chain. The hotel is typical layout for Embassy Suites, but the rooms seem in need of a bit of refreshing. My room had a lot of fit and finish issues (doors that wouldn't stay shut, exceptionally noisy HVAC, television problems galore). The...

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Helpful?
Thank DragonChowhound
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

Thank you for taking the time to make us aware of some areas we could improve upon. I know what it is like to have high expectations when I travel and then to feel let down when I get to the hotel. It is not enjoyable. Although this is definitely not the typical impression we make on our guests that...

Lexington, South Carolina
Reviewed 13 March 2016 via mobile

Arrived around midnight. They were very nice but did not give me a key to the room. They had someone deliver a key under the door about 3 am?? Why, I have no clue. Next day the A/C did not work. A very nice man came and fixed it after we called. On night 3 the bathroom ceiling began dripping...

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Helpful?
1Thank Moneganp
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

We truly appreciate you bringing this to our attention. We are completely embarrassed to read this. In no way, shape, or form should you ever be checked into a suite and have this kind of experience. This would cause me to question my stay as well. Please accept our apologies. We will be providing maintenance on that room today in...

strattanville, United States
Reviewed 11 March 2016

Highly recommended. This really sucks that you are making me write 200 characters. What kind of idiots would ask someone to help them out then impose additional work for no good purpose. Embassy Suites = excellent. Trip Advisor = suckbags.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jeffrey C
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

I had to laugh a little bit when I read this. Thanks for putting in the extra effort to let everyone know how excellent your stay was! Regards, Rone Middler Embassy Suites Nashville - Airport 615-324-2663

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Embassy Suites Nashville - Airport hotel, renovated in July 2013 and located five minutes from Nashville International Airport (BNA) and 7 miles from downtown Nashville. Ride our complimentary shuttle to and from the airport, relax in the light, open atrium and unwind with complimentary snacks and beverages at the nightly Evening Reception*. For a comfortable stay, select our two-room suites that feature new beds and decor, and bathrooms with new tile and granite. Start the day with our free cooked-to-order breakfast in our atrium and choose from delicious items such as eggs, signature custom omelets, pancakes, cereal, fruit and pastries. Savor inspired dishes at TEN Bar & Grille. Stay productive in the 24-hour Embassy BusinessLink™ Business Center, and keep fit when you travel with complimentary access to our expansive Embassy Suites Fitness Center and heated indoor pool. Appreciate our proximity to all that ‘Music City’ has to offer! Our hotel is ideal for business or leisure travel. Take advantage of the convenient location that offers easy access to Nashville attractions such as the Grand Ole Opry, Opry Mills Mall, the new Music City Center, and Bridgestone Arena. * Service of alcohol subject to state and local laws. Must be of legal drinking age. ... more   less 

Additional Information about Embassy Suites by Hilton Nashville - Airport

Address: 10 Century Blvd, Nashville, TN 37214-3644
Region: United States > Tennessee > Nashville
Price Range: $242 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Nashville - Airport 3.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Embassy Suites Hotel Nashville
Embassy Suites Nashville
Nashville Embassy Suites
Hotel Style:
#41 Business Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Nashville - Airport staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Nashville - Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a large hotel and there is parking but it is tight and it is a walk so unload at the door and then park”
 of 5 bubbles rondaabbott, 4 Mar 2017 | Read review
“Don't expect good wifi, but everything else is great. Happy Hour and Breakfast are great.”
 of 5 bubbles BraddE_12, 25 Jan 2017 | Read review
“9th floor corner room is quite”
 of 5 bubbles Kathy0429, 23 Jan 2017 | Read review
“Make sure your internet connection is working. If not, report it immediately.”
 of 5 bubbles 915DeborahF, 22 Jan 2017 | Read review
“It depends on what type of room you need.”
 of 5 bubbles babgrl1101, 8 Jan 2017 | Read review
5 of 5