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So I stayed at the Sheraton Music City in May of 2017. I hated it. After my stay, the Operations Director, Kate Higgins, sent me a robo-email asking for my impressions. Below is the email I sent her, to which I never received any kind...More
I came to this hotel as a guest of a conference. The prices were astronomical—$33 for breakfast, $38 for lunch, $50 for dinner. At that, I expected stellar food. Instead, fake-o pastries and old melon cubes for breakfast, "mystery meatloaf" and canned corn on mashed...More
Response from Joe M, Guest Relations Manager at Sheraton Music City HotelResponded yesterday
Thank you for your review. I am sorry to hear of the issues your encountered with our food services. I have made sure to discuss our pricing and food quality with our Chef and Director of Operations in regards to these comments. I am sorry...More
Satisfaction is related directly to expectation. Before coming to this property I read several reviews and had been concerned about the noise of renovation, or the condition of the room. When I arrived and mentioned this they put me on a higher floor, specifically noting...More
I had a very strange experience here. Due to flight delays, I didn't arrive at the hotel until about 2:30 am. When I walked up to the desk, I stood there for a long while before someone heard me in the back room and came...More
1 Thank Brynne D
Response from Joe M, Guest Relations Manager at Sheraton Music City HotelResponded 4 days ago
Dear Brynne D,
Thank you for your review and for informing us of your stay. I am very concerned to learn about the situations that ocurred during your stay, and am so very sorry that we did not meet your expectations for service and safety...More
The hotel offers a $5 daily food and beverage "coupon" if you don't get housekeeping services (tho you can readily get towels, etc., by request or from the hallway housekeeping cart). What they FAILED to point out is the VERY FINE PRINT that the $5...More
US$134 - US$315 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Spa Hotel in Nashville
#7 Green Hotel in Nashville
#18 Family Hotel in Nashville
#21 Romantic Hotel in Nashville
#28 Business Hotel in Nashville
Non-Smoking Rooms ,
Number of rooms
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Our shuttle runs every 30 minutes to and from BNA airport.
A few options to go downtown would be taxi, Uber or Monarch transportation which our team at the Sheraton Music City would be happy to assist you.
Sheraton Music City Hotel has a complimentary shuttle service to and from the airport along with complimentary parking. We partner with an outside transportation company "Monarch" which provides transportation... More
Sheraton Music City Hotel has a complimentary shuttle service to and from the airport along with complimentary parking. We partner with an outside transportation company "Monarch" which provides transportation to/from downtown for $10 round trip. We have taxi's available near our front entrance as well. Uber and Lyft are also readily available in our area. Let us know if we can provide additional information and thank you for considering our hotel.