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Hilton Garden Inn Nashville/Vanderbilt

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#23 of 154 Hotels in Nashville
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Hilton Garden Inn Nashville\/Vanderbilt
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1,381 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Nashville/Vanderbilt
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Showing 1,374: English reviews
Y
Reviewed 3 weeks ago

The staff at this hotel were extremely friendly and helpful. I had never been to Nashville and the concierge told us exactly where to go for a great night on the town which hot spots to hit with only a couple of days. The hotel was very conveniently located within walking distance to the main drag.

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Helpful?
Thank 552bethanyh
Jessica B, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello, 552bethanyh! With only a few days in Nashville and being new to the area, I'm thrilled to see that our team helped you find the best places in town. Also, it's fantastic that our location accommodated to your needs so well. I will be sure to pass along your comments to the rest of our team, as I know...

Arlington, Massachusetts
Reviewed 3 weeks ago

The location is great-5 stars, on site parking, plenty of on-street parking metered during the day, free at night, close to bars and restaurants and few bus lines; friendly staff - 5 stars; Cookies in the PM along with the strong coffee all day -5 stars; facilities - underwhelming - pool was out od service for 3 days due to...

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Helpful?
1Thank elinchen2016
Fort Myers, Florida
Reviewed 3 weeks ago

The beds were bad at this Hilton and I always stay at Hilton for their beds. The pilllows were even worse!!! Older feather pillows with no support at all. Fortunately I was told they are in the process of remodeling. Breakfast was good but dinner had very few options to choose from. I got the only steak on the menu...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank U4966SHkimberlyd
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear U4966SHkimberld, Thank you for taking the time to review our hotel. I would like to apologize that our bedding was not comfortable during your stay and that we had challenges with our dinner service. We are currently in the process of a full refresh and will have new bedding in all the rooms in the next 60 days. I...

Reviewed 3 weeks ago

From the valet to the front desk staff, everybody was warm, welcoming and attentive to our every need. They made dinner reservations for us and then we used their shuttle which was fantastic, especially since we didn't have to park or wait for a ride. I will definitely stay here again. The entire experience was seamless. To top it off,...

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Helpful?
Thank Bill H
Jessica B, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello, Bill H! Thank you for taking the time to leave a fantastic review! Our staff strives for all of our guests to experience a legendary stay and I'm so pleased to see that we made your stay so memorable. I'm glad that your reservations worked out so well! I will be sure to let our staff know that their...

Lowell, Indiana
Reviewed 3 weeks ago via mobile

Stayed here in April with teenagers for DECA and decided to come back with my husband. Great staff! Bed was hard but they are replacing them all so within the next few weeks they should all be replaced! Great location just outside of the city. Shuttle is great to get around, they will take you within 2 miles of the...

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Helpful?
Thank damoore
Jessica B, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello, damoore! Thanks for leaving such a nice review! It warms my heart to read such kind words. Our entire staff works hard to ensure that all of our guests are enjoying their time here and I'm thrilled to see that your 2nd stay was a success! I see that our shuttle worked out so well for you and that's...

Kenilworth, Illinois
Reviewed 3 weeks ago via mobile

The place could be newer with better upkeep, while noting that they are in fact renovating the facility. The staff is extremely friendly and helpful making the stay very enjoyable. We really enjoyed the atmosphere and the breakfast staff, call out to John! Was outstanding.

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Helpful?
Thank marklcannin
Allison G, Assistant General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello marklcannin, Thank you so much for taking the time to leave this great review about our Hilton Garden Inn Nashville/Vanderbilt. We are excited you had a wonderful stay and that our team helped to make everything so enjoyable for you. John is amazing and we are very happy to have him on our Food and Beverage team. He makes...

Jacksonville, Florida
Reviewed 4 weeks ago

Best front desk service we ve ever had. Ladies couldn't have been more helpful and thoughtful. They went the extra mile to recommend and make dinner reservations for our 30th wedding anniversary and surprised us with champagne and chocolate covered strawberries delivered to our room.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Y4927AZwilliamh
Allison G, Assistant General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Greetings Y4927AZwilliamh, What a magical time it seems you had while staying with us! We are so happy you chose to celebrate your 30th Anniversary with us, and congratulations! It is great to hear the ladies at the front desk made sure to make your celebration special. I will be sure to post your kinds words up for all to...

Saint Louis
Reviewed 15 December 2016

Nice trip for a date weekend. Great location with easy access to downtown and other sites. Staff was extremely welcoming and friendly. Offers valet parking for only an extra $2 which is attached to the hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Brett M
Jessica B, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Greetings Brett M! Thank you for leaving such a nice review! I'm thrilled to see the location of our hotel was so accommodating for you. I'll be sure to pass along your fantastic review, as I know your kind words will motivate my team to continue providing legendary service. We hope to see you again in the future!

Mantee, Mississippi
Reviewed 15 December 2016

This trip was an early birthday present for my boyfriend. We were greeted with warmth and care. Only issues we encountered were no strawberries with the romance package, cold water knob broke on the jacuzzi tub and shuttle had to run two routes. I was compensated for the problems. I will visit again

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 502chisac
Jessica B, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello 502chisac! Thank you so much for leaving a review! I'm sorry that there were a few mishaps during your stay but I'm thrilled to see that we were able to resolve all issues that came up. I hope you and your boyfriend enjoyed his early birthday vacation and it warms my heart to see that you plan on visiting...

Cleveland, Tennessee
Reviewed 15 December 2016

Hotel housekeeping staff went above and beyond to locate and ship to me an irreplaceable kitty I use during medical treatments. They were constantly letting me know status which was reassuring. So thankful.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank melaniejillm
Allison G, Assistant General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello melaniejillm, It is heartwarming to hear the housekeeping worked together to locate and ship you such an important item! I am very happy to hear that we were able to get your kitty back to you, and kept you in the loop the whole time. I will be sure to post this review for all of our housekeeping to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in mid-town Nashville conveniently located off I-65/I-40 on Broadway Avenue. Within a short distance of our newly built hotel is Nashville's bustling downtown area, the famous Music Row, and both Belmont and Vanderbilt Universities. ... more   less 

Additional Information about Hilton Garden Inn Nashville/Vanderbilt

Address: 1715 Broadway Avenue, Nashville, TN 37203
Region: United States > Tennessee > Nashville
Price Range: $263 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville/Vanderbilt 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Cheap Tickets, Priceline and Travelocity so you can book your Hilton Garden Inn Nashville/Vanderbilt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Nashville/Vanderbilt Hotel Nashville
Hotel Style:
#2 Business Hotel in Nashville
#4 Green Hotel in Nashville
#13 Romantic Hotel in Nashville
#16 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nashville/Vanderbilt staff and other travellers.
22 questions
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Nashville, Tennessee
Lockport, NY
over a year ago
Knoxville, Tennessee
3 months ago
over a year ago

See all questions (22)

Questions? Get answers from Hilton Garden Inn Nashville/Vanderbilt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one of the newly redecorated rooms - or plan your trip for later in 2017 when renovations will be completed.”
 of 5 bubbles ssrossi, 7 Jan 2017 | Read review
“8th floor newly renovated room!”
 of 5 bubbles MH_in_SC, 2 Jan 2017 | Read review
“We had the corner room at the end of the hall which was large and accommodating.”
 of 5 bubbles 552bethanyh, 31 Dec 2016 | Read review
“Corner rooms are huge”
 of 5 bubbles sumellor, 25 Oct 2016 | Read review
“I would ask for third to fifth floor. It would be quiet but not too high.”
 of 5 bubbles slsmith077, 10 Oct 2016 | Read review
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