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Holiday Inn Express Nashville Downtown

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#42 of 156 Hotels in Nashville
GreenLeadersBronze level
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Holiday Inn Express Nashville Downtown
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667 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Nashville Downtown
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Showing 640: English reviews
Reviewed 28 April 2015 via mobile

Booked 4 rooms for our running group @Nashville Marathon, we were all SO impressed with our stay!! Staff was so friendly and helpful, they put out special/early breakfast for runners, rooms clean and nice, location was perfect, parking fantastic! Will definitely be back!

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Helpful?
Thank SoleSisterDawn
emilie l, Front Office Manager at Holiday Inn Express Nashville Downtown, responded to this review

Dear Dawn, Wow what a wonderful 5 star rating. I am excited to read that your entire group enjoyed everything about your stay from the service to the parking. It was so amazing to see thousands of people here running for such a wonderful cause. Thank you again for the wonderful review and we look forward to seeing you next...

Reston, Virginia
Reviewed 26 April 2015

The hotel has a great location. Rooms are spacious, however housekeeping is sporadic, ice machine not working, terrible parking garage, especially for $24 per night. Staff is very nice and there is a full breakfast included. This is the biggest HIExpress in the US and very busy. It's expensive. Prepare to pay as much as NYC prices to be in...

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Helpful?
Thank Dorene O
emilie l, Front Office Manager at Holiday Inn Express Nashville Downtown, responded to this review

Dear Dorene O, Thank you for taking the time to review our hotel. I am happy to read that we were the ideal location for your lodging needs while in Nashville. Also, that you enjoyed our breakfast and the team's service. I am sorry to read that there were some housekeeping issues and the ice machine on your floor was...

Louisville, Kentucky
Reviewed 23 April 2015

Stayed here for a business meeting. Comfy and clean, room was very nice. Internet (free) worked well. Parking is basement for small cars so under cover. Breakfast is included, was OK - not a lot of choices but price is right. Overall will stay here again but a bit pricey. Glad I get reimbursed for my stay!

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Helpful?
Thank Terry S
emilie l, Front Office Manager at Holiday Inn Express Nashville Downtown, responded to this review

Dear Terry S, Thank you for taking the time to review our hotel. I am happy to read you enjoyed your stay with us while traveling to Nashville on business. I hope you were able to have some down time to enjoy much of what this wonderful city has to offer. Again, thank you for the review and we look...

Reviewed 23 April 2015 via mobile

I came to Nashville for vacation. This hotel had very accommodating front desk people who were friendly and knowledgable about the area. They even arranged free shuttle service by texting. I would highly recommend this hotel.

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Helpful?
Thank Katie K
emilie l, Front Office Manager at Holiday Inn Express Nashville Downtown, responded to this review

Dear Katie K, Thank you for the wonderful 5 star review. I am happy to read that you and your group enjoyed their time here with us. The texting program is a wonderful feature to help us better communicate and provide even better service to all of our guests. I am excited to pass along your kind words of the...

Bath, United Kingdom
Reviewed 16 April 2015

As you can see by the score, this was a good holiday inn, but I did have a recently refurbished room on the second floor. I needed to complain a couple of times, small things, but the response was excellent. The customer service shown was impressive, and you can only tell when you have a problem, so top marks for...

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Helpful?
Thank Jason A
emilie l, Front Office Manager at Holiday Inn Express Nashville Downtown, responded to this review

Dear Jason A, Thank you for taking the time to review our hotel. I am happy to read that you enjoyed your time with us. I appreciate you letting us know of the issues that did occur during your stay and allowing for us to fix our mistakes. Again, thank you for the review and we look forward to seeing...

Knoxville, Tennessee
Reviewed 15 April 2015

Stayed in this hotel 4/10/2015-4/11/2015. Lobby is nice. Breakfast is hot and ample. The rooms were disgraceful. The carpet in our rooms was moldy and had not been cleaned in a long time, if ever. The hallways were dingy and poorly lit. My bathroom was sketchy; the dirt on the floor had been pushed up under the sink. The floor...

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Helpful?
Thank RebeccaFerron
emilie l, Front Office Manager at Holiday Inn Express Nashville Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. I am sorry to hear that there were housekeeping issues that you encounter while losing with us earlier this month. If you could please reach out to me directly to be able to discuss this matter further that would be greatly appreciate. My email is elonergan@jrk.com. Again,...

Gaithersburg, Maryland
Reviewed 13 April 2015

As a property for the more budget conscious, I didn't have very high expectations for this hotel, but was pleasantly surprised at everything it had to offer. I'm a platinum member by virtue of holding a branded credit card and that entitle me to a suite upgrade when available and it was in this case. There was a slight hiccup...

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Helpful?
Thank Travel4Less
emilie l, Front Office Manager at Holiday Inn Express Nashville Downtown, responded to this review

Dear Travel4less, First, I would like to thank you for being a loyal IHG Platinum Member. We are beyond happy to read what a wonderful stay you had with us. WE do our best to make sure that if a guest does have an issue we do try to resolve it when notified. I am glad we were able to...

Benfleet, United Kingdom
Reviewed 13 April 2015

We stayed at this hotel for four nights whilst visiting Nashville for the first time. The hotel had been recommended to us for both its location - close to all of the bars and restaurants - and for its outdoor pool. The first point was spot on. It was close enough to all of the action but far enough away...

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Helpful?
1Thank 2755Julie
emilie l, Front Office Manager at Holiday Inn Express Nashville Downtown, responded to this review

Dear 2755Julie, Thank you for taking the time to review our hotel. We truly appreciate the feedback we receive on how we can better accommodate for guests and their needs. I am happy to read we were the ideal location for your needs while in Nashville. For the safety of our guests we do need to follow proper procedures for...

jonesboro
Reviewed 13 April 2015

Stayed here for a few days for an event happening in town. The staff were very friendly, lobby and common areas were clean and updated. Halls were a little outdated and dirty but nothing too bad. Room was right on Broadway and you may want to avoid this or ask for a room away from Broadway because it can be...

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Helpful?
Thank bnatigcomman
emilie l, Front Office Manager at Holiday Inn Express Nashville Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We know you had many lodging choices while in Nashville and we are glad you chose our facilities. We are in an ideal location just blocks away from the Nashville Entertainment District. Again, thank you for the review. We hope to see you again in the future....

Torrance, California
Reviewed 10 April 2015

We found the hotel to be nice and clean. Breakfast was aversge with a good variety of foods. Refrigerator in room was nice. A nice walk to Honky Tonk Row. We used the free shuttle service many times with no problems. Jacks BBQ on Broadway has delicious ribs and is worth the wait.

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Helpful?
Thank Patricia S
emilie l, Front Office Manager at Holiday Inn Express Nashville Downtown, responded to this review

Dear Patricia S, What a wonderful 5 star review. Thank you so much for taking the time to review our hotel. I am happy to read that we were the ideal location for your lodging needs while in Nashville. Make sure the next time you are here you try the Smoked Turkey at Jack's BBQ it is delicious as well....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the award winning Holiday Inn Express Nashville Downtown! Whether traveling for business or leisure, rest assured that you have made the finest choice in the award winning Holiday Inn Express Nashville Downtown. We are the largest hotel within the InterContinental Hotels Group portfolio boasting 287 guestrooms complete with over 10,000 sq feet of flexible meeting space making our hotel property ideal for corporate retreats, meetings, and receptions. The Holiday Inn Express Nashville Downtown is perfectly situated in downtown Nashville within a stone's throw of Bridgestone Arena, Nashville Convention Center, Music City Center, Frist Center for the Visual Arts, Ryman Auditorium, Music Row, LP Field, and the vibrate downtown Entertainment District. Our guests can enjoy amenities such as complimentary Wi-Fi access, complimentary Express Start breakfast each morning, and a seasonal outdoor pool. On Friday and Saturday we have hors d'oeuvre in the lobby, complete with refreshments in the evening hours featuring live entertainment from one of Nashville's rising musical talents to set the tone for a fun-filled Nashville weekend. Start planning your Nashville Experience today! ... more   less 

Additional Information about Holiday Inn Express Nashville Downtown

Address: 920 Broadway, Nashville, TN 37203-3807
Region: United States > Tennessee > Nashville
Price Range: $221 - $622 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Nashville Downtown 2.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Holiday Inn Express Nashville Downtown Hotel Nashville
Hotel Style:
#7 Green Hotel in Nashville
#34 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Nashville Downtown staff and other travellers.
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Albany, New York
over a year ago
1 month ago
Baltimore, Maryland
5 months ago
Boston, Massachusetts

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Questions? Get answers from Holiday Inn Express Nashville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room 206”
  • Room 206 (bad view)
 of 5 bubbles leneanne, 7 Dec 2016 | Read review
“Wouldn't consider this a "luxury" hotel but thought the price was that of a luxury hotel.”
 of 5 bubbles barbaracS3887JG, 15 Nov 2016 | Read review
“"golf cart" drivers can take you to the bars - fun way to get back and forth.”
 of 5 bubbles RLN84, 7 Nov 2016 | Read review
“612 had problems”
 of 5 bubbles CharlesG842, 27 Oct 2016 | Read review
“Request away from elevators.”
 of 5 bubbles Knop_11, 26 Oct 2016 | Read review
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