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TownePlace Suites Nashville Airport

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#27 of 154 Hotels in Nashville
Certificate of Excellence
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TownePlace Suites Nashville Airport
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412 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Nashville Airport
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Showing 409: English reviews
Reviewed 11 July 2016

The staff at this location was very friendly and attentive. Our housekeeper Wanda was very helpful with extra towels! Our check in experience was great with Kelsy. I love this place and will be back when I am back in town.

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Helpful?
Thank Authur C
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

WOW! Thank you so much Authur C, I can't wait to share your comments with our team and especially Kelsy and Wanda! They are super stars and it sounds like you experienced that. I hope to meet you the next time you are in town. Thank you again, Leah Blackmore GM

London, Kentucky
Reviewed 9 July 2016 via mobile

Our stay was nice. We were greeted by Kari at the front desk, she was very friendly. Great staff. Our room was tidy and comfortable. Good size pool and an excellent breakfast which included waffles, bagels, eggs, and sausage. I would recommend. :)

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Helpful?
Thank Lisa B
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello Lisa B., We love our dear Kari and our awesome pool! So glad you were able to enjoy some relaxation at our wrap around indoor pool and I was even more pleased to read you enjoyed the customer service you experienced with Kari. She is our newest member of the front desk team and we have been blessed to...

Nashville, Tennessee
Reviewed 9 July 2016

We were booked into this hotel as our house was decimated when a tree feel on top of it. We were tired and dispirited when we arrived knowing we were displaced for months while home repaired. We were most pleasantly welcomed by Kari while checking in. She was great. Hotel is wonderful, clean, great features! However, 30 minutes later Kari...

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Helpful?
Thank s00nerbabe
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello and thank you s00nerbabe! I was astounded to read your remarks on Trip Advisor and appreciate you taking the time to write such an awesome review about the property and, of course, Kari. I hope that we can make this a home away from home while your house is being fixed. We try our hardest to provide personilized experiences...

Reviewed 6 July 2016 via mobile

This is nice hotel but i would like to appreciate Kelsy at front desk and Charles from maintenance who took one extra step for my convinience. I am here for longer stay. It was very uncomfortable for me to sleep on queen bed with my husband and daughter and i am pregnant too. I requested almost everyone in the staff...

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Helpful?
Thank minal1
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello Minal1, First and foremost, Congrats on your pregnancy!!! I was excited to read your review about Charles and Kelsy as they are both super stars! I can't wait to share your review about them and your visit with us at TownePlace Suites Nashville Airport. Thank you again and hope to see you again soon, Leah Blackmore GM

Reviewed 3 July 2016 via mobile

Great staff particularly Kari at the front desk. However we had a hair on our bed sheets that was not ours. Also I wish that there were extra blankets and sheets for the pull out couch. Asked for another blanket to use but received one that felt like cardboard on the skin. I'm sure if we asked for anything else...

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Helpful?
Thank James Y
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello! I was very pleased to hear that Kari took good care of you during your recent stay. However, it does not sound like the cleanliness of the suite lived up to your not our expectations. I will be sharing your feedback with the housekeeping department but to further investigate if you had a moment to email or call me...

Chicago, Illinois
Reviewed 1 July 2016

This was my second visit to the TownePlace Suites, and I remember why. The staff here is terrific! Besides having clean, comfortable and modern rooms, every staff member is extremely courteous, asking how we're doing, how our day is going and if we need anything extra. In particular, Heather from guest services even remembered me from a prior visit and...

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Helpful?
1Thank mrang257
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello mrang257! Thank you so much for taking the time to share your feedback about your recent stay at TownePlace Suites Nashville Airport and Heather!! I was thrilled to share your comments with her as she is a true asset to our team. We hope to see you again soon. Leah

St Louis
Reviewed 1 July 2016

The entire staff was among the friendliest I have encountered. Victoria was very helpful with special room request and recommended a great restaurant. But what I also noticed is the fact all of the staff went out of their way to speak to you - and it did not appear to be that "fake" hello from a recent training video...

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Helpful?
1Thank Boomer8000
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Boomer8000! Thank you so much for taking the time to fill out a review about your recent experience at the TownePlace Suites Nashville Airport! I've shared your comments with Victoria and she was super excited! it is our goal at TownePlace to provide personalized and authentic experiences which sounds like our team was able to provide you. Thank you and...

Reviewed 30 June 2016

I have traveled a lot for work over the past 10 years, and the customer service at TownePlace was incredibly impressive. Kelsy and Charles, in particular, went out of their way to make sure I was taken care of, even going so far as to driving me to a local restaurant so I wouldn't have to cross a busy intersection....

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Helpful?
Thank ecarrington
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello and thank you! Wow! What a great review about your recent experience at TownePlace Suites Nashville Airport. Your comments about Kelsy and Charles has been shared with them and our entire team- everyone was thrilled!! Thank you so much! We hope to see you again soon. Leah

Reviewed 27 June 2016 via mobile

The best service, best night rest, best breakfast you will find in Nashville!!! We will definitely stay again in the future!!! Comfy bed, friendly staff, great and healthy breakfast, very close to downtown, close to the highway, close to the airport.

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Helpful?
Thank Mayda N Manny M
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Mayda N Manny M! Thank you so much for taking the time to submit such a great review about your recent stay at TownePlace Suites by Marriott Nashville Airport on Trip Advisor. I was pleased to read your comments and certainly apprecaite you taking the time to let everyone know about your experience. Thank you and hope to see you...

Nantucket, Massachusetts
Reviewed 27 June 2016

On a recent road trip from NJ to Dallas, we stopped for the night at the TownPlace Suites in Nashville. The hotel is very convenient to I-40, clean, comfortable and relatively new. Josilyn, the manager on duty when we checked in, was friendly and helped us find a good place to eat a late, quick dinner.

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Helpful?
Thank ACKTraveler52
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello ACKTraveler52, What a road trip! I hope you all made it to Dallas safe and sound. Thank you for taking your time to write a review about your experience at TownePlace Suites Nashville Airport and, of course, Josilyn our new Guest Service Manager. Josilyn has been with us since we opened and worked her way up the rank this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
TownePlace Suites by Marriott® is an extended-stay hotel where you can balance work and life as you like with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen and high speed Internet access. ... more   less 

Additional Information about TownePlace Suites Nashville Airport

Address: 2700 Elm Hill Pike, Nashville, TN 37214-3110
Region: United States > Tennessee > Nashville
Price Range: $199 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Nashville Airport 2.5*
Number of rooms: 101
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Nashville Airport staff and other travellers.
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Questions? Get answers from TownePlace Suites Nashville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a pet, first floor works great.”
 of 5 bubbles 314pattyl, 31 Dec 2016 | Read review
“Josh, the hotel staff driver was excellent, very friendly, hope he gets his new bike. Thanks Josh.”
 of 5 bubbles kotrbab1, 27 Nov 2016 | Read review
“Marriott Gold members get upgrades when available”
 of 5 bubbles JVBV, 10 Nov 2016 | Read review
“high floor”
 of 5 bubbles Wilson379, 22 Oct 2016 | Read review
“free shuttle to and from airport”
 of 5 bubbles a263a, 3 Oct 2016 | Read review
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