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The Capitol Hotel Downtown Nashville

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The Capitol Hotel Downtown Nashville
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671 Reviews from our TripAdvisor Community

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Showing 646: English reviews
Knoxville, Tennessee
Reviewed yesterday NEW

I've stayed here several times on business. It's in walking distance of all the downtown activities. It's been recently remodeled, the rooms are adequate, and it has a nice hotel bar. It's as nice of a place as you can stay downtown without spending a fortune on a room. The whole staff is great, especially Alisa. You'll have to pay...

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Helpful?
Thank 150jloo
Reviewed 2 days ago NEWvia mobile

I want to thank Alisa for such great service. She always smiling and very helpful. She needs a raise. Ebram and Ann Marie were amazing also. Axel was on time and helpful also. Thank you for great stay. Will be back again!!

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Thank Alaa A
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for your wonderful feedback regarding your stay at The Capitol Hotel Downtown Nashville. I appreciate you letting us know how much you loved your time here. We appreciate you mentioning Alisa, Ebram, Ann and Axel for their outstanding service. They are true assets to our team, and I will be sure to share your compliments with them. Our...

Reviewed 2 days ago NEW

This was our first time visiting Nashville. At check in Alisa was so WONDERFUL! She never forgets a face. She is certainly an asset to the Hotel! Thank you Alisa! Billie Jo, in the bar area was GREAT! Always friendly and accommodating. The location was easy walking to music row and the museums. I personally like the idea of walking...

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Thank Bryan L
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for your wonderful feedback regarding your stay at The Capitol Hotel Downtown Nashville. It is great to know how much you loved your time here during your anniversary, especially our outstanding hospitality and convenient location. We appreciate you recognizing Alisa, Billie and Jamiee for their services. They are true assets to our team, and I will be sure...

Kentwood, Michigan
Reviewed 3 days ago NEW

This is a great place to stay. Aleta was very helpful to my son, who called in and wanted to leave a "Happy Birthday" note on our door for his mother. Jamiee was extremely helpful during registration. As we arrived early and volunteered to text me when the room was available so we could stay our stay in Nashville. Thanks...

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Helpful?
Thank Mike B
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thanks so much for your recent stay and for the feedback. I am thrilled to know that our staff at The Capitol Hotel Downtown Nashville made your stay so enjoyable. We believe we have the best team in town, and I will be sure to share your compliments with Aleta, Jamiee, Alfred and Axel for the exceptional service they provided!...

London, UK
Reviewed 3 days ago NEWvia mobile

Booked into the Capitol Hotel as single woman travelling for business, the conference I was attending was at a nearby hotel. It is a good location for downtown, pretty much overlooking Capitol Hill and within 10 minutes walking distance to Broadway for the bars and restaurants. Room was big and clean, good bathroom (although the hairdryer was rubbish!) - bed...

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Thank Geezateef
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for your wonderful feedback regarding your stay at The Capitol Hotel Downtown Nashville and for your gracious feedback. I'm glad you found our location convenient for your needs and enjoyed the cleanliness of your room and the exceptional service provided by our associates. I'll share your compliments with my entire team, especially Jamiee and Vanessa. I hope you...

Reviewed 4 days ago NEW

Great price! Great location, we could walk everywhere! The staff was top-notch, they were all friendly, helpful and accommodating. The room was newly remodeled and updated. I will stay here again and recommend to others.

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Thank Cate P
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

I am thrilled to read how much you enjoyed your stay here at The Capitol Hotel Downtown Nashville! We are glad you had a pleasant stay and were impressed with our central location, your comfortable room and the excellent value we offer. We appricaite you recommending us and look forward to seeing you again very soon! It's good to know...

Reviewed 4 days ago NEWvia mobile

Love this hotel, Alisa at front desk couldn't be nicer or more helpful! Clean rooms, great location. Had a great bday weekend with friends! Three block walk to all the action. Nice bar in the hotel and free breakfast in the morning, all for a great price.

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Thank Marion I
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Marion, we wish you belated Happy Birthday and thank you for the wonderful comments about your stay at the Capitol Hotel Downtown Nashville. I am glad you loved your clean room at a great price, and that our outstanding staff and convienent location made your visit a memorable one. We also appreciate you mentioning Alisa for her great service and...

Baton Rouge, Louisiana
Reviewed 4 days ago NEW

This renovated hotel is a quick walk from all the attractions downtown. It's clean. Staff is friendly (particularly Alisa and Alfred). Hotel has everything you could need for a tourist's visit or for a business stay downtown. Not too fancy, but modern updates.

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Thank LouisianaTraveler75
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thanks so much for your stay and for your feedback. We are thrilled to know you loved how close The Capitol Hotel Downtown Nashville is to many attractions. I am also glad you loved our hospitality, especially Alisa and Alfred, and will be sure to share your kind remarks with them. Thanks again for staying with us, we hope to...

Reviewed 5 days ago NEWvia mobile

The staff were so lovely & helpful during our stay. Thanks Alisa & Ann Marie! Breakfast was a delicious mix of healthy & typical southern style. Yummy Biscuits & gravy! Beds were comfortable. However I do wish there was a door to separate the bathroom from the large sink area. That way the girls in our group didn't have to...

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Helpful?
Thank Anna S
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you so much for staying with us at The Capitol Hotel Downtown Nashville. I am thrilled to know you loved our friendly staff along with our complimentary breakfast which made your stay a memorable one. Thanks again for mentioning Alisa and Ann Marie for their outstanding service, and I will be sure to share your compliments with them! Please...

Knoxville, Tennessee
Reviewed 5 days ago NEW

Jamie and Alfred were awesome! Alfred had set the bar when I first arrived I told Jamie that Alfred set the bar but after check in, Jamie gave me all the tips and hot spots to hit downtown. She also told me about Joyride if I couldn't make it back up the hilly road. These two are some good employees...

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Thank tomedward75
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for your wonderful feedback regarding your stay at The Capitol Hotel Downtown Nashville. We appreciate you mentioning Jamie and Alfred in your review. They are true assets to our team, and I will be sure to share your compliments with them. Our entire team works hard to provide an exceptional guest experience, and I'm so glad we were...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more   less 

Additional Information about The Capitol Hotel Downtown Nashville

Address: 711 Union St, Nashville, TN 37219-1707
Region: United States > Tennessee > Nashville > Downtown Nashville
Price Range: $234 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Capitol Hotel Downtown Nashville 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Downtown Hotel Nashville
Best Western Nashville
Nashville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from The Capitol Hotel Downtown Nashville staff and other travellers.
21 questions
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Questions? Get answers from The Capitol Hotel Downtown Nashville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great place to stay close to Downtown Activities. Breakfast is on the 2nd floor.”
 of 5 bubbles mikebI2349XD, 21 Jan 2017 | Read review
“Higher floor if possible”
 of 5 bubbles jillnic0le, 15 Jan 2017 | Read review
“choose a room near the back side not room 222 because it is next to the Continental Breakfast area.”
 of 5 bubbles nashville78, 9 Jan 2017 | Read review
“Rooms on the south side overlooking the small park would be quieter than those facing the Capitol building.”
 of 5 bubbles deanwilliams89, 7 Jan 2017 | Read review
“ask for a room on the back side of building”
 of 5 bubbles sistersusannah, 4 Jan 2017 | Read review
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