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The Capitol Hotel Downtown Nashville

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The Capitol Hotel Downtown Nashville
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620 Reviews from our TripAdvisor Community

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There are newer reviews for The Capitol Hotel Downtown Nashville
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Showing 597: English reviews
Boston
Reviewed 2 weeks ago

Bring ear plugs! The fan in the room did not block out street noise and we were staying on the highest floor. Light sleepers (like my friend who was traveling with me) will have a really hard time in this hotel. Also, water pressure in the shower was awful. Staff was lovely -- friendly and very helpful. Breakfast was adequate...

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Helpful?
Thank barbsboyBoston
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank for your recent stay at The Capitol Hotel Downtown Nashville and for your candid feedback. We are happy to read that you enjoyed our complimentary breakfast, friendly staff, and found us to be of great value. However, please accept our apology for the street noise you encountered and for the inconvenience this caused. Feedback such as yours helps us...

Reviewed 3 weeks ago via mobile

Love love love it here! Alfred was the most welcoming man ever and all so helpful.. Gwen at the front desk was so friendly and helpful.. out rooms so cozy and clean.. we will definitely be back!! Excellent breakfast to.

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Thank Melonie F
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Wow! Thank you so much for your fantastic feedback which truly made our day! I am thrilled to know that your stay with us was perfect in every way and am especially glad that our staff went the extra mile to make you feel right at home. We work hard to create a comfortable and friendly atmosphere, so I am...

Reviewed 3 weeks ago via mobile

I stay for a week and all the staff was very nice. I had a problem with a UPS package because it wasn't getting on time, so I was very stress out but the staff in the hotel were really chill and the told me just to give them a call and that they will reroute my package, And they...

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Thank Rubenyie
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for writing such a lovely review about your experience at The Capitol Hotel Downtown Nashville. We are thrilled to read about the great service you received from our staff especially, Britany and how her actions exceeded your expectations. Please be assured I will share your comments with her and extend my own personal thanks. We appreciate your feedback...

Macomb, Michigan
Reviewed 3 weeks ago

Being our first time in Nashville & unfamiliar with the city, we booked this hotel without any recommendations from anyone. From the time of our arrival until our departure, we were impressed with the friendliness of the staff and the cleanliness of the hotel/our room. Would highly recommend this hotel to anyone heading to Nashville. Location is excellent and easy...

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Thank sherriec113
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for the wonderful feedback regarding your stay at The Capitol Hotel Downtown Nashville. We are thrilled to read that you were impressed with your well-appointed room, our convenient location and friendly associates. We will be sure to share your review with our team, especially with Roberto and Gwen, for a job well done. It was a pleasure having...

Reviewed 3 weeks ago via mobile

I arrived to the hotel quite early, instead of sending me away until my room was ready the ladies at the front desk watched my luggage and told me all the best places to hang out while I waited. The room was very clean and well kept, at a great price. Next time I am in Nashville this will be...

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Helpful?
Thank Adam G
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for choosing The Capitol Hotel Downtown Nashville for your stay and for the wonderful review. We believe we have the best team in town, and we can assure you they work hard every day to deliver outstanding service. We will be sure to share your compliments with them, especially with Jamie and Brittany. We appreciate your business and...

New York City, New York
Reviewed 3 weeks ago

clean hotel , looks like a motel but nice ,good breakfast ,nice staff ,room had all necessary amenities , would stay again - good rates , short walk to the honkytonks and restaurants ,ask for view of Capitol Building,plenty of transportation available.

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Thank lfrazer2016
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

We appreciate your nice comments about your stay with us at The Capitol Hotel Downtown Nashville. It’s so nice to read you had a great stay and found us to be a good value. Our staff works hard to ensure all our guest receives a clean and comfortable room along with an outstanding service. I will be sure to share...

Reviewed 3 weeks ago

Our stay was great! Our room was clean and comfortable, perfect for what we needed. Location was within walking distance of where we going and spent some time walking around downtown seeing some of the beautiful buildings, All of the staff was very courteous and always right there to help out in anyway. Would definetly recommend it if you want...

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Thank Georgia V
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for choosing The Capitol Hotel Downtown Nashville and taking the time to post your wonderful review. We are so delighted you had an excellent stay and that you loved your clean and comfortable hotel in the downtown Nashville and so close to its attractions. Our staff will be pleased reading your comments and I thank you for appreciating...

Olathe, Kansas
Reviewed 3 weeks ago

The room was nice and clean. The breakfast was fair, we expected a little better quality based on the price of the rooms. We also expected a regular hotel rather than outdoor entrances to the rooms but that was ok. The employees were very friendly and helpful, especially Gwen at the front desk and Andrea who kept our room nice...

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1Thank sandybeaches747
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for choosing us for your stay. We are glad you liked your clean room and that you were impressed with our friendly associates who took great care of you. We will surely share your kind words with our team, especially with Gwen and Andrea, for a job well done. We also appreciate your observations and regret any inconvenience...

Reviewed 4 weeks ago via mobile

I always have a great visit when I stay at The Capitol Hotel. The hotel is very accommodating and a great price. I always know I can expect a clean room and great service. I just have 1 request. I would love to bring my mother the next time. We have a sheltie that would also have to come if...

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Helpful?
1Thank Wendy P
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank for choosing The Capitol Hotel Downtown Nashville once again for your stay. We are so thrilled that you loved courteous service, the great value we offer for the price and your clean room as well. We appreciate your business and look forward to your next stay with us soon. Please feel free to contact our front desk to further...

Green Bay, Wisconsin
Reviewed 4 weeks ago

The lady at the front desk named Jamie was very helpful. She helped me and my husband extend our reservation. We came to Nashville in a group to attend the football game from our home town but was planning on leaving Sunday but she took time to help accommodate us and have us check out Monday. I just want the...

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1Thank packers71
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for your wonderful review regarding your stay at The Capitol Hotel Downtown Nashville. We appreciate you letting us know how much you loved your time here. Thanks so much for mentioning Jamie. She is a true asset to our team, and we will be sure to share your compliments with her. Our entire team works hard to provide...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more   less 

Additional Information about The Capitol Hotel Downtown Nashville

Address: 711 Union St, Nashville, TN 37219-1707
Region: United States > Tennessee > Nashville > Downtown Nashville
Price Range: $223 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Capitol Hotel Downtown Nashville 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Downtown Hotel Nashville
Best Western Nashville
Nashville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from The Capitol Hotel Downtown Nashville staff and other travellers.
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Questions? Get answers from The Capitol Hotel Downtown Nashville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even on the top floor, light sleepers will have a hard time at this hotel”
 of 5 bubbles barbsboyBoston, 21 Nov 2016 | Read review
“We were on the fourth floor and never had any problems with the elevator or stairs.”
 of 5 bubbles sherriec113, 17 Nov 2016 | Read review
“We were in a corner room right on street and had no noise problems,”
 of 5 bubbles georgiav410, 14 Nov 2016 | Read review
“request a room on the back side away from the street noise.”
 of 5 bubbles packers71, 12 Nov 2016 | Read review
“We stayed on the highest floor - all doors open to the outside - this is more like a motel than a hotel.”
 of 5 bubbles 458BarbaraK, 7 Nov 2016 | Read review
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