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GuestHouse Inn & Suites Nashville/Music Valley

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Traveller (95)
Room & Suite (168)
Pool & Beach (22)
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Overview
  • Excellent21%
  • Very good34%
  • Average23%
  • Poor11%
  • Terrible11%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2 Star Hotel
All hotel details
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (759)
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730 results
Traveller rating
160
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87
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160
234
168
81
87
Show reviews that mention
All reviewsgrand ole opryopryland hotelcontinental breakfastroom was cleanhot tubindoor poolbob evansunderground parkinghard boiled eggsfree shuttlewithin walking distancefront desk staffgeneral jacksonyogurtwould stay here againice machineshuttle service
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1 - 5 of 730 reviews
Reviewed 1 week ago

We enjoyed the hotel even though food options were limited. They had clean rooms and a great trio whose name I think was skitch who performed two nights. Support staff and especially valet lady were greatMore

Thank doug12345bb
Response from guesthouseinnsuites1, Hotel Manager at GuestHouse Inn & Suites Nashville/Music ValleyResponded 1 week ago

Dear Guest, Your kind words mean so much to us, and we’re pleased to get such great feedback from you. Specifically, I’m pleased that you like clean rooms and great trio – if you weren’t satisfied with available food choices, for which I apologize. Your...More

Reviewed 2 weeks ago via mobile

It right next to the Grand Ole Opry and some nice music bars. It’s a 20 min ride to downtown and they have a shuttle to downtown, for a $10 fee, and free to the Opry. The hotel is going through a remodel, and it...More

Thank Jgchicag
Response from guesthouseinnsuites1, Hotel Manager at GuestHouse Inn & Suites Nashville/Music ValleyResponded 1 week ago

Dear Guest, Thank you for offering a mixed review of our hotel, pointing out some good points and some negative ones. We’re grateful that you noticed our ongoing remodel, large rooms and more. I apologize to you that some rough edges and some issues with...More

Reviewed 3 weeks ago

I was looking for a hotel for just one night, and this one was priced right. The lobby, and the staff were friendly, and I liked the mural that was painted on my wall (of Nashville). But I was a little concerned on first getting...More

Thank mechabot
Response from guesthouseinnsuites1, Hotel Manager at GuestHouse Inn & Suites Nashville/Music ValleyResponded 1 week ago

Dear Guest, We recognize that we failed you in some ways during your visit, and we apologize. I realize you were dissatisfied in some ways. Still, I’m glad you noticed our great staff, mural and other fine touches. We strive for 100 percent satisfaction, and...More

Reviewed 20 April 2018

The hotel was beautiful! The man in charge in of luggage was AMAZING!!!! I wish I remembered his name, I do know that he is tall, happy go luck man. HE WAS GREAT! I arrived as an escort of a bus and he went out...More

1  Thank 765carolynb
Response from guesthouseinnsuites1, Hotel Manager at GuestHouse Inn & Suites Nashville/Music ValleyResponded 4 weeks ago

Dear Guest, Your positive feedback on many aspects of your experience is important to us and shows us that we’re on the right track in many ways toward satisfying every guest, every day. I’m especially pleased that our excellent staff contributed to the pleasantness of...More

Reviewed 17 April 2018 via mobile

Very disappointed in customer service from the manager in regards to laws on storing pumped breastmilk. Zero empathy or concern that it would spoil without proper accommodations from the hotel, despite it being medically necessary by law.More

1  Thank Ali E
Response from guesthouseinnsuites1, Hotel Manager at GuestHouse Inn & Suites Nashville/Music ValleyResponded 4 weeks ago

Dear Guest, We recognize that we failed you in some ways during your visit due to miscommunication about your breastfeeding needs, and we apologize. We could have handled the issue better. We strive for 100 percent satisfaction, and I deeply regret that we let you...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Breakfast included
Shuttle Bus Service
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$87 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$87 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (95)
Room & Suite (168)
Pool & Beach (22)
Dining (3)
Amenities (30)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Lynn Y
17 March 2018|
AnswerShow all 2 answers
Response from 65Karen1959 | Reviewed this property |
About 25 mins. if you take I-65 S. I can give you directions if you like.
1
Vote
Jorge T
27 February 2018|
AnswerShow all 3 answers
Response from 65Karen1959 | Reviewed this property |
It's 20 mins. from hotel to hospital via I-65 South.
0
Votes
Tonya M
18 January 2018|
AnswerShow all 2 answers
Response from 65Karen1959 | Reviewed this property |
About 20 mins. Close to 11 miles.
0
Votes
Room Tips
"I stayed on the second floor. It was pretty quiet."
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"good location, options for getting downtown, food and shopping in walking distance"
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"Don’t stay here"
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"No rooms are good. Not clean and poor linens."
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