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Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)

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Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)
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168 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)
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Showing 167: English reviews
Arlington, Texas
Reviewed 12 October 2016

I stayed here about 2 1/2 years ago seeing the hotel updated was great, it had a few things in the bathroom that probably needed to be fixed up it was still a nice change from when I was there in April of 2014. The location to the airport & downtown area is perfect. The staff there was super nice,...

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Helpful?
Thank amytx84
Nick P, General Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Thank you so much! We love that you loved the renovation! We are so excited to be able to offer our guests the opportunity to check in early! We can not ask for a better review than to hear a guest will be back! We look forward to the opportunity to welcome you again! Thanks, Allyson

Louisville, Kentucky
Reviewed 9 October 2016

This is not a Downtown Nashville hotel, but convenient enough. We took an Uber from Hotel to Broadway for ~$15. Nothing about this is lush, but it was a very clean and staffed friendly. We will be staying again.

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Helpful?
Thank CLBTSE
Nick P, General Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Thank You CLBTSE! We love to hear feedback from our guests. Our guests love our location and its proximity to downtown Nashville! We offer free parking and it is a quick, inexpensive UBER ride to downtown. We strive to offer a clean comfortable room with the friendliest staff in the south! We look forward to the opportunity to see you...

Toronto, Canada
Reviewed 4 October 2016

We needed to stay somewhere for one last short night in Tennessee before flying out. This seemed like a good option - close enough to the airport but also close enough to downtown if we wanted to access that as well. Turns out we had a short night here after being out all day. We checked in fairly late, although...

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Helpful?
Thank Ryjones
Nick P, General Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Thank you for choosing to stay with us! We’re glad you considered our property as a good option and a convenient location between the airport and downtown Nashville. Despite your late arrival at the hotel and that you didn’t have much time to spend with us, we hope you had a good night rest during such a short period. We’re...

Reviewed 1 October 2016 via mobile

Hotel was nice for the price. Our room was very clean, everyone was friendly, nice free breakfast. Workout room okay. Easy access to Downtown Nashville was about a 10 min drive. Our stay there was for 3 nights. It was a bussinees/leasure trip. We enjoyed our visit.

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Helpful?
Thank Robin G
Nick P, General Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Thank you for choosing to stay with us. Our team dedicates themselves to maintain a clean and comfortable room for our guests during their stay. I would like to know what made our workout facility “okay” and not “great”. Is there something that we could have done differently to make it a great experience? Your feedback allows us to continue...

Chattanooga, Tennessee
Reviewed 13 September 2016

This hotel was as expected except for the high humidity in the room. The room was cool when we walked in and the desk clerk said they keep the air conditioners on all summer long. However, the room smelled damp and the carpet and sheets felt damp. Unfortunately we had been in meetings all day and were too tired to...

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Helpful?
Thank WolfJTN
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Dear WolfJTN, Thank you for taking the time to provide feedback on your stay and for choosing our hotel for your lodging needs. While it is nice to know that you were pleased with the hotel and staff service, it is regrettable that some issues regarding the room air conditioning unit, smell of the room, carpet and sheets condition were...

St. Petersburg, Florida
Reviewed 12 September 2016

This hotel was great! Friendly, free breakfast included sausage and eggs, very clean and short cab to downtown. The woman at the front desk was exceptional. She was very helpful in places to see and how to get there. Would definitely stay there again.

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Helpful?
Thank patn733
SYLACAUGA
Reviewed 5 September 2016 via mobile

This is the lowest standard of any HIE I have ever stayed in. Elevator malfunctioning upon arrival had to carry luggage to 4th floor. Cob webs in room brown stuff on bathroom wall, bathroom exhaust fan sounded horrible. Room AC was off and Room was unbearable. Bad water pressure. 1 ice machine 2 floors below. Neighborhood is rough. Asked for...

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Helpful?
Thank Shane C
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Dear Shane C, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information....

Reviewed 29 July 2016 via mobile

So I wanted to be close to downtown without paying a hefty premium. This HIE fit the bill. Easy Uber ride to Broadway for music. Problem is with the staff and room ; see photo of ceiling over my bed. Staff was efficient at check-in but lacked pleasant customer service skills. While waiting by front door for a ride observed...

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Helpful?
Thank Randy P
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Dear Randy P, Foremost, thank you for your patronage as a Platinum Elite member, and for leaving us with your feedback. We're glad that the location of our hotel worked perfectly for the purpose of your travel. On the other hand, we are very sorry for the staff service deficiencies during your stay, and would like to let you know...

Saint Louis, Missouri
Reviewed 24 July 2016 via mobile

For the quality of this hotel, the price seemed a little expensive ($170 per night). Our room smelled like wet dog, not the most pleasant of scents. In addition, the sheets of our bed were damp before we got into bed. This resulted in the bed feeling sticky which was uncomfortable. Finally, the complementary breakfast was standard, but the pancakes...

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Helpful?
Thank ACohen22
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Dear ACohen22, Thank you for taking the time to leave a review of our property. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. We are pleased that you found our location convenient. We are sorry for not living up to your expectations and for the condition...

Pleasant Hill, Iowa
Reviewed 20 July 2016

Staff was very friendly! But this is definitely a "budget" hotel (for the area) -- room was small, bathroom was small -- no 'frig or microwave -- could use painting touch ups in many areas. Outdoor pool (could use a good cleaning as well). Ice machine on 3rd floor was out of order. Free breakfast was high-point of staff --...

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Helpful?
Thank jmolnari
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review

Dear jmolnari, Thank you for choosing to stay with us and sharing your experience. I am delighted to hear your positive remarks about our friendly staff and wide selection of breakfast items. Our hotel is committed to providing our guests with the highest quality services and facilities. It is regrettable that you were let down by the room qualities, maintenance...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover all that Nashville has to offer at the convenient, comfortable Holiday Inn Express Hotel & Suites Spence Lane I-40/I-24. You are central to everything Nashville- shopping, entertainment, and the major business parks. You are just minutes away from the Nashville Convention Center, the Gaylord Opryland Convention Center, the Sommet Center and LP Field. Getting there has to be fast and convenient too. Only 3.7 miles from the Nashville International Airport and 5 miles from downtown, you ll spend less time in traffic and more time doing what you came to Nashville to do. Also, there is easy access to I-40 and I-24. Whether you re coming to Nashville for business or just for fun your room at the Holiday Inn Express Hotel & Suites Spence Lane I-40/I-24 is your personal retreat. You ll have room to work, relax and make the most of your day. Amenities such as free wireless Internet, fitness center, plush towels, and luxurious bedding means every night is a great night and every day starts right. You can enjoy our complimentary Express Start breakfast featuring our delicious signature cinnamon rolls and Smart Roast coffee.We are proud to be a 100% non-smoking hotel. The best of Nashville is waiting for you at the Holiday Inn Express Hotel & Suites Spence Lane I-40/I-24. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)

Address: 714 Spence Lane, Nashville, TN 37217
Region: United States > Tennessee > Nashville
Price Range: $199 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane) 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Nashville - i-40 & 1-24 (Spence Lane)
Holiday Inn Nashville
Nashville Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane) staff and other travellers.
2 questions
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Wheatley Heights
over a year ago
Memphis, Tennessee

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Questions? Get answers from Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the backside would be quieter. Rooms up front face the highway and a busy road.”
 of 5 bubbles J7817AXmichelep, 14 Feb 2017 | Read review
“Rooms at the back are quieter but front rooms are good too.”
 of 5 bubbles E8086VEsteveb, 1 Nov 2016 | Read review
“ask for top floor....really quiet”
 of 5 bubbles ChristineM644, 5 Apr 2016 | Read review
“If you need to use a luggage cart after check in go park in back to unload.”
 of 5 bubbles Moberglake, 2 Jan 2016 | Read review
“Chose 2nd floor.”
 of 5 bubbles TNOrange, 8 Nov 2015 | Read review
5 of 5