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Sheraton Grand Nashville Downtown

Hotels.comUS$339*
View Deal
#28 of 154 Hotels in Nashville
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$361*
US$339*
US$361*
US$339*
US$361*
US$339*
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Sheraton Grand Nashville Downtown
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1,231 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Nashville Downtown
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Showing 1,204: English reviews
Dublin, Ireland
Reviewed 27 December 2015 via mobile

Liked the place big renovation job done on it and looks spectacular. Rooms spacious good service and right in the middle of downtown. Only issue I have was waiting for a table at breakfast for 5 mins whilst looking at empty ones in front of me. Press the like button if I have helped you

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Helpful?
23Thank ShaneDalton
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear ShaneDalton, Thank you for taking the time to share your recent stay here with us at The Sheraton Nashville Downtown Hotel. We are so pleased that you enjoyed the façade of our recent transformation! It is our sincere hope that we will have the opportunity to welcome you back in the near future! Respectfully, Doug Vandenberg General Manager

New York
Reviewed 27 December 2015

Modern, clean, classy and the customer service was top-notch. Bed and bedroom were quite comfortable. Bathroom had a beautiful sink and plenty of room for toiletries. Traveling on business - due to renovations in lobby they gave free breakfast which was a nice touch. Great buffet everything was delicious. Good central location to town and not far from the airport....

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Helpful?
2Thank donnamay
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear donnamay, Thank you for reviewing your recent stay here with us at The Sheraton Nashville Downtown Hotel. We are thrilled that you enjoyed the location of our hotel, your guestroom, and that our associates contributed to a memorable stay overall. We hope you will come back and join us again soon! Sincerely, Doug Vandenberg General Manager

New Orleans, Louisiana
Reviewed 25 December 2015 via mobile

One of the best experiences I've had in a hotel. Every person we interacted with was so gracious, from front desk to bar to valet. .. they all went above and beyond. Additionally the hotel was set up for convenience. They have text service for just about everything so if you're on your mobile anywhere in our outside of the...

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Helpful?
Thank Murelle F
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear Murelle F, We greatly appreciate you taking the time to share your recent experience here with us at The Sheraton Nashville Downtown Hotel. We are delighted to hear that you thoroughly enjoyed your stay and that our associates went above and beyond to make you feel at home. We look forward to welcoming you back in the future! Sincerely,...

Corinth, Mississippi
Reviewed 23 December 2015

The hotel has been redone recently and is lovely. The staff were very helpful and courteous. Room service was prompt and good quality food. The lounge/bar was actually a happening place on Saturday night. The location is ideal for downtown and music row. Many things are within a short walk. A shuttle service for a 2 mile radius is the...

Review collected in partnership with this hotel
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Helpful?
Thank Sunlady12
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear TINAJ, Thank you for reviewing your recent stay here with us at The Sheraton Nashville Downtown Hotel. We are delighted that you were pleased with the quality of our associates prompt and personalized service. For future visits, we do offer a shuttle service to anywhere in the downtown area, available to all guests of the hotel. We hope you...

Marathon, Florida
Reviewed 23 December 2015

Located in downtown Nashville this Sheraton has more than you could expect! Indoor pool, large gym, free shuttle service, easy walk to all the inconic Nashville Tennessee spots you want to see. Parking was pricey but that's just how it goes when you stay in the downtown city! Higher level rooms have a beautiful view of the rustic Nashville area,...

Review collected in partnership with this hotel
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Helpful?
Thank nicksurf55
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear nicksurf55, Thank you for sharing your recent stay here with us at The Sheraton Nashville Downtown Hotel. We are so thrilled that you took advantage of all amenities we have to offer on property! Please come back and join us again soon! Respectfully, Doug Vandenberg General Manager

raananna
Reviewed 23 December 2015 via mobile

two days at the hotel and there are no words to describe how much we enjoyed. The reception staff greeted us with a smile and offered any help we seek. Hotel free shuttle service that gives a sense of customer service. In the dining room served a full breakfast and very courteous service. The hotel as a whole is recommended....

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Helpful?
Thank saki d
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear saki d, Thank you for sharing your recent stay here with us at The Sheraton Nashville Downtown Hotel. We are so thrilled that you enjoyed your stay and felt warmly welcomed by our associates! Please come back and join us again soon! Sincerely, Doug Vandenberg General Manager

Boston
Reviewed 23 December 2015

I spent one night here for business and was happy with my stay. The location was great - within walking distance to all that Nashville has to offer including the waterfront area, the bars/nightlife, the old Grand Ole Opry, and more. The room was spacious with standard amenities. The lobby area was nice and the staff was helpful and friendly....

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Helpful?
1Thank JTTravels
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear JTTravels, We appreciate you taking the time to share your recent stay here with us at The Sheraton Nashville Downtown Hotel. We are delighted that you enjoyed your stay! Please come back and visit us again soon! Warm Regards, Doug Vandenberg General Manager

Hockley, Texas
Reviewed 22 December 2015

The people are what makes this hotel. Friendly, courteous and fabulous! The ladies at the front desk made sure we had a GREAT experience. Amazing shuttle to and from downtown - we couldn't have asked for more! We would definitely stay here again.

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Helpful?
Thank Suzy F
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear Suzy F, Thank you for taking the time to review your recent stay here with us at The Sheraton Nashville Downtown Hotel. We are thrilled that our associates contributed to a memorable stay overall! We look forward to welcoming you back soon! Sincerely, Doug Vandenberg General Manager

Decatur
Reviewed 22 December 2015

We stayed at Sheraton Downtown Nashville in Dec 2015. They were doing some remodeling, but it didn't affect our stay. Actually they offered some nice perks to make up for the mess. Easy walk to Broadway Ave and all that fun. Easy valet drop off and check in. Very clean and professional staff.

Review collected in partnership with this hotel
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Helpful?
Thank tdigirolamo
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear tdigirolamo, Thank you for sharing your recent experience here at the Sheraton Nashville Downtown Hotel. We are so pleased that you enjoyed your stay and felt warmly welcomed by our associates. Please come back and visit us again soon! Sincerely, Doug Vandenberg General Manager

York
Reviewed 22 December 2015

The beds and pillows were very comfortable. Our room was cold and we could not get it to warm up. The day before we left we walked in and it was finally warm I think with all the renovation that was going on it messed it up and wasn't working.

Review collected in partnership with this hotel
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Helpful?
Thank linda_lhp
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear linda_lhp, Thank you for sharing your recent stay here with us at The Sheraton Nashville Downtown Hotel. We are so pleased to hear you enjoyed your guestroom and your experience overall. We do, however, apologize for the inconvenience of our constructive progress. We do hope that we will have the opportunity to welcome you back soon! Sincerely, Doug Vandenberg...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton Grand Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014. ... more   less 

Additional Information about Sheraton Grand Nashville Downtown

Address: 623 Union Street, Nashville, TN 37219-1706 (Formerly Sheraton Nashville Downtown Hotel)
Region: United States > Tennessee > Davidson County > Nashville > Downtown Nashville
Price Range: $368 - $745 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Nashville Downtown 4*
Number of rooms: 474
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Hotels.com, Cancelon, Priceline, TripOnline SA, getaroom.com, HotelQuickly and HotelsClick so you can book your Sheraton Grand Nashville Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Nashville
Nashville Sheraton
Hotel Style:
#10 Luxury Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
#39 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Nashville Downtown staff and other travellers.
22 questions
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Questions? Get answers from Sheraton Grand Nashville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The restaurant is on the 2nd floor, I would recommend a floor higher than 3”
Barbara17_10, 24 May 2017 | Read review
“Go to another hotel in area”
johnbT9964WY, 23 May 2017 | Read review
“Be sure to ask for a West facing rooms for a great view.”
dougsm, 18 May 2017 | Read review
“Only 4 lifts, so you can wait a while to get up or down to reception!”
68zacharyw, 17 May 2017 | Read review
“The higher the room the better the views!”
steveberry2020, 5 May 2017 | Read review
5 of 5
Hotels.com
US$339* /night
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Booking.comUS$339
Expedia.comUS$339
CancelonUS$361
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Prices are for 1 room, 2 adults
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