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Holiday Inn Express Hotel & Suites Newport South

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Holiday Inn Express Hotel & Suites Newport South
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141 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Texas
Reviewed 13 June 2015 via mobile

The hotel was easy to find and clean! Very impressed! Our room had a note from Rhonda which put a smile on our faces! The shower was great and the room was spacious! Loved that it included a microwave and fridge. The breakfast was a wonderful assortment of items. The ONLY thing that needs work on is the customer service...

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Helpful?
Thank grayfish4
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

It is good to know that you enjoyed your room and breakfast. Our staff does work hard to provide a clean, well-maintained property. However, our hotel is not just about a clean room. I would like to apologize for the behavior of our employees. There is absolutely no excuse for them not acknowledging our guests. I can assure you that...

Sao Paulo, SP
Reviewed 27 May 2015 via mobile

It's what you expect from a holiday inn express. Not too much and not too little. Alright for a night. Clean and neat. Price ok!!! They have a good and warm swimming pool.!!!! Good price!!!! For a holiday inn express. express express express!!

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Helpful?
Thank Tiago P
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Dear Tiago P, Thank you for taking time to post a review of our property. I'm delighted to know that you were satisfied with the level of cleanliness provided and found our pool to be good. We hope you give us a chance to host you the next time you are in the area. Sincerely, Pascal N Case Manager IHGCare

Henderson, Kentucky
Reviewed 25 May 2015

Stayed only a few hours as we were stopping off during a 13 hour car ride. Beds were very comfortable and the decor was very pleasant. The only thing I would mark it down for was the size of the breakfast eating area. Had a nice selection but seating was very limited. There were several seniors choosing to sit at...

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Helpful?
Thank Jennifer_W_KY
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

I am so sorry that you had to take your breakfast to your room and did not have the chance to sit down and relax during breakfast. Breakfast can be a little crowded at times. I am glad that the rest of your stay was enjoyable. We definitely appreciate your comments and look forward to seeing you again in the...

United States
Reviewed 19 May 2015

This appears to be a fairly new hotel. There was a rip in the room darkening window covering and the shower faucet/handle was extremely loose (it seemed as though it could easily fall off). I felt that there was absolutely no ability to block noise through the walls of our room. I could hear every little noise from the room...

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Helpful?
Thank menbx5
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

I am so sorry that you were not 100% satisfied with your stay. This is not the experience we want any of our guests to have while with us. The comfort and satisfaction of our guests is always our top priority. The comments we receive from our guests help us to recognize where we need to make changes and improve...

Charlotte, North Carolina
Reviewed 7 May 2015

Stayed here for one night while traveling. It is easy to find. No odors. Seems new with interior doors. All staff we encountered from check in to check out were very pleasant and friendly. We booked a king suite which was very roomy. The angle of the TV from the sofa is a little weird. Super high ceilings. Great water...

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Helpful?
Thank gruvtrtl2
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

We are so glad you had such a wonderful stay. These kind of comments are an inspiration to our staff and management. Thank you for choosing the Holiday Inn Express & Suites Newport South. We hope that you will allow us to serve you again next time you are in the area.

Olney, United States
Reviewed 21 April 2015

I had to wait over 5 minutes to check in as there was no front desk staff???? King bed room was nice, comfy bed, too soft pillows. Exercise room was pitiful, 3 machines, TV didn't work, bicycle felt as if it was going to fall apart., no free weights....Breakfast buffet was very good with many choices.

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Helpful?
1Thank Bryan H
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for letting us know about your stay. I apologize for the problems you experienced during your stay. I have passed your comments along to management and staff. I know you have a lot of choices while travelling, and I appreciate you choosing to stay with us. I hope you will allow us to serve you again.

Kendallville, Indiana
Reviewed 17 April 2015

The Hotel was clean and looked nice. Another great stay at a Holiday Inn Express. The pool was a little on the small side, but was okay. The beds were comfortable also. The guy that checked us in was very friendly and was quick to get us setup in our room.

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Helpful?
1Thank JudgementDay61
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

I am pleased to hear that you had a good stay. It was great having you as our guest. Thank you for choosing the Holiday Inn Express & Suites Newport South.

Grand Blanc
Reviewed 11 April 2015 via mobile

We stayed here on our way home from Florida. The room was clean. The beds were very comfortable. The staff was very friendly and courteous. Everything felt new and fresh. Would definitely stay here again. The views were beautiful. So glad that we stopped.

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Helpful?
2Thank Ryssaa
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for all the wonderful comments. I am glad that you enjoyed your stay and had a chance to enjoy the beauty of the Smoky Mountains. We hope that you will continue to choose the Holiday Inn Express & Suites Newport South.

Bellbrook, Ohio
Reviewed 1 April 2015

Always leery about picking a roadside hotel, but was ready to call it a day and get in out of the rain. Exit the highway and look around...Days Inn, Parkway Inn and Motel 6 (I missed the weather report - did #ell freeze over?) I refuse to stay in a hotel that has a door that opens into the parking...

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Helpful?
1Thank Libbytoo
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

I am glad that we were able to provide you a place to get out of the weather and that you had an enjoyable stay. I am sorry that you had an issue with the toilet. Thank you for your understanding and for making the best of the situation. We definitely appreciate the kind comments and recommendation. We hope that...

Raleigh, North Carolina
Reviewed 23 March 2015

The Holiday Inn Express chain has really made improvements to their chain, and this hotel location is a good example of the positive changes. Hotel Overall very good. Staff Wayne, a middle age man, who actually was wearing a suite, which I thought was a class act, was very helpful and professional. Was there when we checked in on Saturday...

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Helpful?
1Thank wakecountyman
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for all the wonderful compliments. Wayne is definitely an asset to our team. We are very proud that you consider us "the best". This is the kind of comments that reflect the efforts of our employees. They will be excited to hear these comments. I do apologize for the issue with our curtains. We actually have 3 sets...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The newest addition to the Foothills of Smoky Mountains, is the Holiday Inn Express & Suites Newport, Tennessee! We are conveniently located to I-40 at exit 435, just a short drive to Gatlinburg, Pigeon Forge, Smoky Mountains National Park, Knoxville and The University of Tennessee. With our world class service and many restaurants within walking distance, you ll discover why our guests have selected us as their preferred hotel in Newport! This state-of-the-art 100% smoke-free hotel features special in room amenities such as free high-speed Internet access and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our indoor heated swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interests: Companies:, Bush Brothers Newport, Con-agra Newport, Tennessee Valley Authority, and AeroPro LLC. Hospitals: Baptist Hospital of Cocke County, Cherokee Health Systems, and Mariner Health of Newport. Universities: University of Tennessee, Walter State Community College, & Pellissippi State. Local Attractions:Smoky Mountains National Park, Ripley s Aquarium of the Smokies, Cherokee Casino, White Water Rafting, Bristol Motor Speedway, and Ober Gatlinburg. Stay Smart at the Holiday Inn Express and Suites Newport, TN. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Newport South

Address: 1022 Cosby Hwy, Newport, TN 37821
Region: United States > Tennessee > Newport
Price Range: $136 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Newport South 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Newport South
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Newport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All of the rooms are nice.”
 of 5 bubbles Leigh2020EZ, 9 Oct 2016 | Read review
“You may need to ask for more wash clothes, check it out. Fourth floor was quiet.”
 of 5 bubbles Moberglake, 30 Mar 2016 | Read review
“Front of building away from interstate may be a need for some travelers.”
 of 5 bubbles TNstrouds, 30 Nov 2015 | Read review
“The same throughout”
 of 5 bubbles Robertmsnz, 28 Oct 2015 | Read review
“Back side, 4th floor has best view. Get a suite if possible.”
 of 5 bubbles RhondaK_12, 23 Oct 2015 | Read review
5 of 5