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Holiday Inn Express Hotel & Suites Newport South

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Traveller (13)
Room & Suite (14)
Pool & Beach (2)
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Overview
  • Excellent51%
  • Very good37%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“pancake machine”(7 reviews)
“front desk”(23 reviews)
“newer hotel”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (170)
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Traveller rating
82
63
16
5
3
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LanguageEnglish
82
63
16
5
3
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All reviewspancake machinefront desknewer hotelcinnamon rollsthe breakfast areareceived an upgradetreated like familyremaining roomsgreat stopruby tuesdaysroom was largebiscuitsnice place to staysausagewould definitely stay here againsouth carolinastaff was very friendly
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41 - 45 of 169 reviews
Reviewed 4 September 2016 via mobile

This is your standard holiday inn. The breakfast is very subpar, the rooms are clean, the location is right in the middle of a bunch of lower quality hotels. It's in a safe area. The flaws: The pool is horrendous: They actually crank the heat...More

1  Thank MatthewRix
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 6 September 2016

Thank you for your comments. I am glad that your room was clean and that you were in a safe location. I apologize that our pool was not to your satisfaction. The water temperature is always at 83 degrees. I would also appreciate further information...More

Reviewed 26 August 2016 via mobile

Reserved on line. Upon arrival, the room was ready and check in was quick. The room linens were fresh but the room was not adequately cleaned. The tops of the furniture had not been wiped down as there were water marks from previous guest. The...More

Thank Renea J
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 30 August 2016

Thank you for your comments. I apologize that your stay was not up to our normal standards. We will be using the information you provided to make decisions in different programs we will put in place. I hope the next time you are in the...More

Reviewed 26 July 2016 via mobile

New, clean and inviting. Room was large and beds very comfortable. The free breakfast was like most but the selection was fresh and adequate. The pool was clean and refreshing. It is open until 10pm. Mountain views everywhere.

Thank Chad S
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 27 July 2016

Thank you for the kind comments. I am glad to hear that you enjoyed your stay and our beautiful Smoky Mountains. It was an honor to have you as our guest, and we look forward to your next visit.

Reviewed 13 July 2016

Nice hotel, but showing some signs of wear such as carpet stains and nicks on the desk. A significant upgrade would be cement to the parking area instead of stepping stones. Pretty hard to pull a suitcase over stepping stones. The pool was clean and...More

Thank travelhappyj
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 14 July 2016

Thank you for your comments. We are hoping to make some improvements to the stepping stones within the next few months. It is nice to hear that you were able to rest. Hopefully you will be able to enjoy the pool on your next trip.

Reviewed 3 July 2016 via mobile

Stayed during a visit to Pigeon Forge. It was a little far out for us, but that was ok. We needed a suite with a pullout couch due to our 19&17 yr olds. We pulled out the couch to find literally 2 out of the...More

Thank Christopher B
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 6 July 2016

I would like to thank you for letting us know about the issues you have experienced as our guest. I am very sorry for these issues. I can assure that they have been addressed with our staff and appropriate action taken. It is the Holiday...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Bar/Lounge
Details
Price range
US$102 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (14)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"The queen suite is very spacious."
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"Rooms very clean, nice and nice pool"
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"No worries..no advice."
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"More interstate noise on the back side. Get a room on the front if possible."
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