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DoubleTree by Hilton Oak Ridge - Knoxville

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DoubleTree by Hilton Oak Ridge - Knoxville
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602 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Oak Ridge - Knoxville
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Showing 591: English reviews
Norcross, Georgia
Reviewed 15 July 2016

I stay at this hotel from time to time every few months and they do a good job of making you comfortable. One thing to keep in mind is that this location can fill up based on local events or groups going to the mountains. On this stay the parking lot was full of mini's (the car) heading to the...

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Helpful?
2Thank RANDY A
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for rating us so highly on TripAdvisor and for being our guest. We appreciate your loyalty to our hotel and I will sure have my IT guys check on our WiFi, as we want every aspect of each guest's stay perfect! Have a great rest of your summer and see you next time!

Reviewed 13 July 2016

Promised a suite but only given a basic room. Manager acknowledged that Hilton was deliberately misleading customers with regard to 'Suite' designations. Hallways were not clean and were poorly maintained. Maid service was excellent. Breakfast buffet was nourishing but eggs,bacon,sausage all tasted very bland and low quality.

Review collected in partnership with DoubleTree by Hilton
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2Thank harwells2016
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

I am the manager and I do not have any knowledge about nor would I ever say that Hilton was misleading their customers. Hilton hotels have very specific room descriptions on every hotel's website and I can assure you that we do not describe our Executive level rooms as suites. My understanding is that you wanted to be close to...

Reviewed 13 July 2016

Room was clean & handicapped accessible. Pool was clean, lift worked. We enjoyed swimming daily. Maintenance came immediately with small problems. Friendly staff. Beautiful hotel to explore Oak Ridge from & visit family in the area. Room was quiet too.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
2Thank Deb R
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for taking the time to let everyone know how much you enjoyed your stay at our hotel. We are glad that you got to enjoy so many of our hotel's amenities. Our pool surely is a favorite spot, especially in the summer! I am thankful that our maintenance department was able to solve anything you needed and thank...

Loudon, Tennessee
Reviewed 13 July 2016

We have used this Hotel to Host our past seven High School Reunion, which occur every five years. We have a class of over 500 and we usually have 150 to 300 in attendance The accommodation, meeting and banquet rooms are excellent for our event.

Review collected in partnership with DoubleTree by Hilton
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2Thank Louie F
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

It has been our honor to host all of your class reunions. We appreciate your business and we also appreciate you taking the time to rate us so highly on TripAdvisor! Go Wildcats~

Greenville, Ohio
Reviewed 12 July 2016

Clean rooms, good beds, good bedding, all mechanicals working, walk-in shower is a plus, a purchased and refitted building, not as many amenities in public areas as some Doubletree properties, restaurant breakfast buffet food was adequate, nothing special or extra, service as not very good, just very very slow to get seated and get coffee (and not overly busy), wait...

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2Thank retireetraveller47
Southport, North Carolina, United States
Reviewed 10 July 2016 via mobile

We stayed 5 nights for a gathering of friends. Everything was good! Clean rooms , friendly staff, cookies and coffee! Restaurant just ok, but worked. Quiet, comfortable beds and fine room layout. Good parking and we'll situated for things in oak ridge.

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3Thank Peter B
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your kind words about our hotel. We appreciate you taking the time to write such a nice review and we look forward to being of service to you and your friends in the future.

Aurora, Illinois
Reviewed 8 July 2016

The staff was very accommodating and friendly. Though they ran out of towels in the pool area. I would stay here again. We came with a group and we had a great time at this hotel. Housekeeping was very polite and gave us fresh linens without asking.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
3Thank Cathy W
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for taking the time to rate us so highly on TripAdvisor. Our pool is so popular year round, so we really go through a ton of pool towels! Please know that you can ask any team member at any time for assistance while our guest. They are all empowered to help. Your feedback is appreciated and we look...

Oak Ridge, United States
Reviewed 7 July 2016

Great hotel. The room was very accomodating.The breakfast from the menue was very good and reasonably priced. The ease of getting around Oak Ridge and the surrounding areas from this hotel was exceptional.

Review collected in partnership with DoubleTree by Hilton
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3Thank Joe S
Lexington, Kentucky
Reviewed 4 July 2016

This is a nice hotel with a very friendly staff. The rooms are clean and well appointed. I upgraded to have access to the concierge lounge and it was well worth the money! The food was great both for breakfast and in the evening. The staff was even better! I will definitely stay in this hotel the next time I...

Review collected in partnership with DoubleTree by Hilton
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3Thank Marcia F
Murphysboro, Illinois
Reviewed 3 July 2016

Excellent hotel and staff. Would recommend friends and family to stay here. Room service staff was very helpful and friendly. Check in staff was very accommodating. Help staff was very quick, efficient and friendly.

Review collected in partnership with DoubleTree by Hilton
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3Thank R5099FHkevinj

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Oak Ridge – Knoxville in the heart of Oak Ridge, Tennessee, 11 miles west of Knoxville, is Oak Ridge's premiere, full service hotel. Our modern hotel is adjacent to the American Museum of Science and Energy and Oak Ridge Associate Universities. Knoxville's McGhee Tyson Airport (TYS) is 30 minutes away by car. ... more   less 

Additional Information about DoubleTree by Hilton Oak Ridge - Knoxville

Address: 215 South Illinois Ave., Oak Ridge, TN 37830
Region: United States > Tennessee > Oak Ridge
Price Range: $147 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Oak Ridge - Knoxville 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct, Travelocity and Priceline so you can book your DoubleTree by Hilton Oak Ridge - Knoxville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Oak Ridge - Knoxville Hotel Oak Ridge
Doubletree Oak Ridge
Oak Ridge Doubletree
Hotel Style:
#2 Business Hotel in Oak Ridge
#3 Romantic Hotel in Oak Ridge
#4 Family Hotel in Oak Ridge
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Questions & Answers

Questions? Get answers from DoubleTree by Hilton Oak Ridge - Knoxville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with odd numbers it will be facing away from the main road, less noise”
 of 5 bubbles Shelia1017, 28 Nov 2016 | Read review
“even numbered rooms face the park behind the property”
 of 5 bubbles globetrotter4949, 21 Oct 2016 | Read review
“Higher floors seem better”
 of 5 bubbles 175wardd, 25 Sep 2016 | Read review
“5th floor is concierge level and 4th floor is HiltonHonors level. The even numbers face the pool.”
 of 5 bubbles IowAndrew, 11 Sep 2016 | Read review
“higher floors and the north facing wing, away from street and away from sun”
 of 5 bubbles retireetraveller47, 12 Jul 2016 | Read review
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