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MainStay Suites

673 reviews
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Traveller (185)
Room & Suite (161)
Pool & Beach (48)
Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“lazy river”(112 reviews)
“the main drag”(54 reviews)
“main stay”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (673)Write a Review
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672 results
Traveller rating
409
187
48
19
9
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Time of year
LanguageEnglish
409
187
48
19
9
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All reviewslazy riverthe main dragmain stayfull size refrigeratorteddy bear wafflesstove topconference centerindoor poolinner tubestwo blocksbiscuitskitchen areasmall kitchenice makeroff the stripfamily reunionqueen suite
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1 - 5 of 672 reviews
Reviewed 4 weeks ago

This property was great. We stayed last week when the high temps were 23 degrees. The indoor pool was perfect and the hot tub was HOT!! Very affordable and the breakfast was a positive addition. A family of 5 getting free breakfast is a big...More

1  Thank redman0515
Response from Steve P, General Manager at MainStay SuitesResponded 3 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 4 weeks ago

Great Hotel, Great Location, good parking, breakfast was really good, room was clean, hotel staff could have been a bit nicer, but it was a great stay! We will stay here again, close to everything but off the main street.More

Thank ReachTheUnknown
Response from Steve P, General Manager at MainStay SuitesResponded 3 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 7 January 2018

Is a beautiful hotel that is off the beaten path, my family and i loved the room it was very spacious and comfortable. The breakfast selection was great my granddaughter loved the teddy bear waffles. We will definitely be booking this hotel next time we...More

Review collected in partnership with this hotel
Thank fredaw2018
Response from Steve P, General Manager at MainStay SuitesResponded 3 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 2 January 2018

Everything in this location is prime, from the beds to staff and great WiFi. I have been to many hotels around the country but this one truly is one of my top 10. Let us not forget that you truly are getting a great bargain...More

Review collected in partnership with this hotel
Thank amedina3897
Response from MainstaySuitesPF, General Manager at MainStay SuitesResponded 7 January 2018

Thank you for completing the online survey and staying with us while you visited Pigeon Forge. We value your comments and always strive to give our guest a perfect 5 experience. Thank you for staying with us and we look forward to seeing you soon....More

Reviewed 1 January 2018

Beautiful room, great breakfast, peaceful view, all for a reasonable price! We were looking for a place to stay that was open Christmas Eve and Day, and Mainstay Suites was available. We were very pleased with the quality of this motel and the reasonable price.More

Review collected in partnership with this hotel
Thank robertbI2182DH
Response from MainstaySuitesPF, General Manager at MainStay SuitesResponded 7 January 2018

Thank you for completing the online survey and staying with us while you visited Pigeon Forge. We value your comments and always strive to give our guest a perfect 5 experience. Thank you for staying with us and we look forward to seeing you soon....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$88 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$88 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (185)
Room & Suite (161)
Pool & Beach (48)
Dining (16)
Amenities (16)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
2 February 2018|
AnswerShow all 2 answers
Response from Richard S | Reviewed this property |
Yes, there is a designated smoking outside ONLY.
1
Vote
Krisshina M
19 October 2017|
AnswerShow all 10 answers
Response from OMM0351 | Reviewed this property |
Yes, it does. The kitchen has a full size refrigerator and full size range and oven. All new, very nice.
0
Votes
Pamela P
12 September 2017|
AnswerShow all 3 answers
Response from MainstaySuitesPF | Property representative |
usually the first or second week of October. they start getting cold the water in the 70s. We do not heat the outdoor pool when temps dip below 60 at night
1
Vote
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1234569
Room Tips
"All rooms are great and they have a nice variety from the double beds to the single ones. You can't go..."
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"Get a lower floor room, elevators are really slow"
Read review
"Balconies look very nice, but the bright light outside stays on all night."
Read review
"Check the bed before you check in"
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