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I don't want this to be a "bad" review. This isn't a bad hotel. It is older and well worn. Not in bad shape, but it certainly could be better maintained. Great location and maybe that's what you're paying for. The room was large and...More
Yes, it may need a little updating but this hotel was extremely clean and friendly. I liked the fact that they have an overflow room for breakfast, Great Idea to help with the rush. We stayed July 2-4 and hotel was extremely crowded and breakfast...More
1 Thank tlogsdon
Response from Josh T, Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 8 July 2017
Thank you for taking the time to review our property and for the kind words about our staff. I will be sure to let each department know that you appreciated everything they had done for you. We look look forward to your next visit to...More
This hotel is adequate but needs to improve. Very noisy heating system in the room, a shower whose temperature was hard to control, condensation from the windows flooding the top of the heater/airconditioning unit and a folding door to the closet which continuously jammed. The...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 2 weeks ago
Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that you liked our...More
Location is great. Staff was friendly. Mark the night clerk was the best. Every night he went above and beyond to ensure we had a great stay. Upcoming renovations will be welcomed as the property is showing its age.
Stayed here with my son and for $200 it was a bit disappointing. The staff on check in and check out were friendly but when we got to our room it was obvious the hotel need a lot of updating. We walked in our room...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 23 October 2017
Thank you for your stay and for taking the time to share your experience with us. I appreciate the high rating you gave to our staff service and location. However, I'm sorry to read that the hotel conditions didn't match your expectations. I...More
US$89 - US$240 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Sevier County >
Also Known As
Holiday Inn Express Pigeon Forge/Dollywood Hotel Pigeon Forge ,
Response from fyremaven | Reviewed this property |
There are actually TWO Holiday Inn Express hotels in Pigeon Forge. The one we stayed at had an indoor pool, if I remember correctly. One way to find out with certainty is to CALL the exact hotel you plan to book for the... More
There are actually TWO Holiday Inn Express hotels in Pigeon Forge. The one we stayed at had an indoor pool, if I remember correctly. One way to find out with certainty is to CALL the exact hotel you plan to book for the summer, they will be able to tell you for sure. My visit was last October so things MIGHT have changed, hotels often update or remodel areas that get a lot of use.
One thing for sure, if you are going in June and the indoor pool is out of order the outdoor one should be fine for use. Good luck and have a GREAT trip this summer, we really enjoyed ourselves in that part of the state, so much to see and do you might not have a lot of time for swimming. Remember the Great Smoky Mountains are only 10 miles away and there is a ton of exploring to do there, I wish we had spent more time there.
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"Options! Our room (3rd floor with a jacuzzi!) mountain view. (Another had a fireplace)."