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Holiday Inn Express & Suites Pigeon Forge/Near Dollywood

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308 Henderson Chapel Rd, Pigeon Forge, TN 37863
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
US$95
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Free cancellation until 23/01/22
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Hotels.com
US$95
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Free cancellation until 23/01/22
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Traveluro
US$77
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Booking.comUS$95
PricelineUS$95
Lol.travelUS$96
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2)
Room & Suite (13)
Pool & Beach (9)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Pigeon Forge/Near Dollywood
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#59 of 92 hotels in Pigeon Forge
Location
Cleanliness
Service
Value
The Holiday Inn Express Hotel & Suites in Pigeon Forge, TN located near Dollywood and at the center of the entertainment, dining and shopping districts. The Holiday Inn Express is family friendly with its heated indoor pool and whirlpool, and is located within 5 blocks of 22 attractions, 300 outlet stores and more than 15 full service restaurants. From relaxing by our indoor pool and whirlpool, unwinding in a luxurious Jacuzzi suite, soaking up some sun on our spacious sundeck, visiting one of the many family attractions in the area, or enjoying the remarkable beauty of the Great Smoky Mountains, the Holiday Inn Express is the perfect choice for couples or families.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Patio
Kids stay free
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Saltwater pool
Breakfast available
Vending machine
Kids pool
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Microwave
Flatscreen TV
Bath / shower
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish
21Reviews0Q+A4Room tips
Traveller rating
  • 14
  • 3
  • 3
  • 1
  • 0
Time of year
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Popular mentions
tpayne20 wrote a review Dec 2021
Birmingham, Alabama115 contributions43 helpful votes
We stayed for several days. Everything was as advertised. The 2 queen room was the average size room with a short chase lounge. The lounge was not very comfortable. The room was clean and had everything we needed for our stay. Because of the current pandemic situation we did not have our room serviced but we could arrange for it the night before. The breakfast was good with a good variety. All the staff we encountered we helpful and pleasant.
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: Avoid during times when large youth groups are in the area.
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Ed F wrote a review Dec 2021
Townsend, Tennessee2 contributions
Outstanding staff! Room was very clean. The breakfast wasn't bad. The cinnamon rolls was fabulous, Sausage, grits, Sausage gravy, cereal, pastry, orange juice,apple juice,coffee there was more but I can't remember. Very close to restaurants. I will stay here again.
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Date of stay: December 2021Trip type: Travelled solo
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Extraordinary3201 wrote a review Oct 2021
1 contribution
Stayed in a spacious suite with an outdoor patio overlooking all they activities along the city street below. The facilities and amenities were great. And the staff was friendly and helpful. My wife and I had a wonderful stay!
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Date of stay: October 2021
Rooms
Service
Sleep Quality
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Response from Carol Warford, Owner at Holiday Inn Express & Suites Pigeon Forge/Near Dollywood
Responded 29 Nov 2021
Thank you for your feedback. Glad to hear you enjoyed your stay.
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GenPDP7 wrote a review Aug 2021
Atlanta, Georgia132 contributions64 helpful votes
After settling into the room, I noticed a problem: a strange, high-pitched, very faint chirping or beeping sound in the room. At first it was coming from the wall on the bed side, but after a while I noticed a second chirp coming from the opposite wall as well. This was the second time I experienced this problem in a Holiday Inn Express. Upon reporting it to the staff, it was explained that the problem was with the USB ports in the room being broken. The manager claimed this was due to guests abusing them, but after being offered 4 (FOUR) different rooms, all with the same problem, I seriously doubt this. It seems more likely that these ports are defective from the manufacturer, and are distributed throughout HIExpress generally. The next morning, I met the technician who was supposed to be fixing the ports. He told me he couldn't hear the sound. Anybody see a problem with this picture? If you are easily disturbed by high-pitched chirps that you cannot turn off, I would recommend avoiding Holiday Inn Express totally. This particular hotel is very old, and has been renovated. They did a mostly good job, so it was clean and perfectly acceptable, but nothing fantastic. The AC units are ancient.
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Date of stay: August 2021
Rooms
Location
Service
Room Tip: Before unloading your stuff, check the room for a high-pitched chirp coming from the USB ports on...
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Brett wrote a review Jul 2021
5 contributions2 helpful votes
This certainly is not a new hotel, but it is obvious that they have renovated it. The staff that checked us in didn't seem to overly thrilled at us staying at the hotel. In fact, he didn't seem like he wanted to be working at all. Other staff there was great however. Room was ok; not great, but ok. Bed was decent. Seemed extremely humid in our room. AC worked fine, but everything seemed damp or humid in the room. The bathroom didn't feature any fan so when taking showers, everything fogged up badly. Got pretty hot inside the bathroom. We stayed in the King Suite that featured a spa tub. Spa worked fine; however, it released about 3 times the amount of hot water compared to cold water. You wouldn't be able to sit in because it would be so hot; so only way to rectify this was to turn on the cold water and the hot water about the same level, but then you would have to wait about 30 mins before it would be full. All in all, the stay was ok. Was average. Probably wouldn't stay at these prices again and would find some other place to stay.
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Date of stay: July 2021
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PRICE RANGE
US$96 - US$193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express pigeon forge/dollywood hotel pigeon forge, holiday inn pigeon forge, pigeon forge holiday inn
LOCATION
United StatesTennesseeSevier CountyPigeon Forge
NUMBER OF ROOMS
105
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Frequently Asked Questions about Holiday Inn Express & Suites Pigeon Forge/Near Dollywood
Which popular attractions are close to Holiday Inn Express & Suites Pigeon Forge/Near Dollywood?
Nearby attractions include The Magic of Terry Evanswood (0.2 km), Soul Of Motown (0.2 km), and The Grand Majestic Theater (0.2 km).
What are some of the property amenities at Holiday Inn Express & Suites Pigeon Forge/Near Dollywood?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Pigeon Forge/Near Dollywood?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Pigeon Forge/Near Dollywood?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Pigeon Forge/Near Dollywood?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Pigeon Forge/Near Dollywood?
Conveniently located restaurants include Bullfish Grill, Cracker Barrel, and Sunliner Diner.
Are there opportunities to exercise at Holiday Inn Express & Suites Pigeon Forge/Near Dollywood?
Yes, guests have access to an indoor pool during their stay.
Which languages are spoken by the staff at Holiday Inn Express & Suites Pigeon Forge/Near Dollywood?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express & Suites Pigeon Forge/Near Dollywood?
Many travellers enjoy visiting Old Forge Distillery (3.7 km) and The McMahan Indian Mound (5.7 km).
Is Holiday Inn Express & Suites Pigeon Forge/Near Dollywood accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.