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Econo Lodge Riverside

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1,187 Reviews from our TripAdvisor Community

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Showing 1,179: English reviews
warrensburg
Reviewed 4 days ago NEW

The room was clean and beds were comfortable. The only complaint that I had was that I would hang the towels after each use to reuse and housekeeping would pull them daily. I started leaving the do not disturb sign on the door so I did not have any housekeeping service for a few days. I did not see any...

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Helpful?
Thank Boziggy1
Kentucky
Reviewed 4 days ago NEWvia mobile

My family and I had to rearrange our lodging on short notice before this trip. We lucked into this hotel and were very satisfied. The only downfall was that we could not get adjoining rooms, but they did the best the could and I do not hold that against them. The river view is nice and you can feed the...

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Thank PerrysDeere
Clarksville, Tennessee
Reviewed 4 days ago NEW

We decided to make a fall visit to the mountains and stayed, as usual, in Pigeon Forge. Our visit was November 12th, before the terrible fires that moved into the area. I used Trip Advisor to find the best motel for our stay and was VERY pleased with the Econo Lodge Riverside! The staff, starting with check in and through...

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Helpful?
Thank Kathleen C
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear Kathleen C., Thank you very much for your recent stay with us. 5 star reviews always put a smile on my face, so thank you. Wonderful to read that you thought highly of our breakfast and overall condition of our rooms. We pride ourselves, here at EconoLodge Riverside, on having rooms maintaining exceptional standards of cleanliness coupled with superior...

Easley, South Carolina
Reviewed 4 days ago NEW

To start, we were supposed to be in Gatlinburg, but with a heavy heart, we were unable to because of the fires. Instead of cancelling our yearly trip we made it to Pigeon Forge instead....as a way to show support for the area. I looked and found this hotel online, took a chance and booked a heck of a deal....

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Helpful?
Thank kht4unc
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear kht4unc, Thank you for your recent visit to EconoLodge Riverside. Always a pleasure to receive a 5-star review. I'm very pleased to see you enjoyed your stay and our breakfast. We like to think its one of the exceptional spreads on the parkway. Whether its the scrambled eggs and deluxe sausage, the southern standard biscuits and gravy or any...

Reviewed 6 days ago NEW

This was the second time we stayed here and this was just as great as the first time. We love having a delicious breakfast in the morning, feeding the ducks, and watching the flowing water. Everything is close to the hotel to have fun during the day, and we loved going across the street to Carino's for dinner.

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Helpful?
Thank Tami S
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear Tami S., Thank you for your recent stay with us here at EconoLodge Riverside. It is always a pleasure to read a 5-star review. I'm pleased to read you enjoyed our beautiful river-walk and feeding the ducks and geese. I'm sure they are grateful. Please join us again on your next trip to the Smokies. Have a wonderful day....

Georgia
Reviewed 1 week ago

We stayed here on Monday night of the Gatlinburg Fire, November 28. Even though many of the employees knew that people were under much stress and fear, they kept their heads and helped each person seeking a room. The room was great, the breakfast was great, but the employees make this place shine!

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Helpful?
Thank DeborahinGA
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear DeborahinGA, Thank you so very much for your kind words. It was a tumultuous and difficult evening to say the least. I am very proud of how the staff came together. We genuinely appreciate the calls of concern and support from all our previous guests. Fortunately Pigeon Forge was spared the brunt of this tragedy. Let me reassure you...

Pigeon Forge, Tennessee
Reviewed 2 weeks ago

A nice hotel in a great location! Several things within walking distance. The landscaping is lovely. The staff was very friendly and helpful. The room was very clean and well laid out. Beds were very comfortable. Try to get a room in the back. The front can be noisy. The breakfast was good and plentiful. The only down sides were...

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Helpful?
1Thank parisbvly
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear parsbvly, Thank you for your recent stay with us. We are always happy to read about our guest reviews. I apologize for the lack of hot water during that particular morning. We had a boiler go out on us that night. We have remedied the situation. Again, thank you for being our guest and we hope to see you...

Reviewed 2 weeks ago via mobile

This is our favorite place to stay. Friendly staff, clean rooms, comfortable beds, and great breakfast. The o my downfall is the rooms are a tad bit small, but very doable. We would not want to bring our family anywhere else when we stay in the Smokies!

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Helpful?
Thank Rhyne A
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear Rhyne A., On behalf of entire staff I would like to extend our genuine appreciation for your recent visit with us at EconoLodge Riverside. I am pleased to read you had a wonderful stay and that you would not bring your family anywhere else. That comment put a smile on my face as it speaks volumes. Again, thank you...

Reviewed 2 weeks ago

This is the second time I have stayed here and this time I brought my Grandpa with me. The staff was so incredibly helpful about trying to give him a room that was perfect for him, he ended up stating on riverside and loved it! The staff here is phenomenal and there is no other hotel in Pigeon Forge that...

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Helpful?
Thank Blue B
GMEPF, General Manager at Econo Lodge Riverside, responded to this review

Dear Blue B, We are thrilled that you had such an exceptional experience on your last visit. I am so glad that your Grandpa enjoyed himself and that you found the staff to be the best. My housekeeping department is one of the best and they work so hard to provide a clean fresh room for every guest. Thank you...

Reviewed 3 weeks ago

We stayed here over the weekend. I made reservations back in August for November because of the rate. But when we checked in the room rate jumped $30.00 from my reservation booking. When I tried to explain this to the front desk the staff did nothing to rectify the error and become very agitated and did not explain anything to...

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Helpful?
1Thank Tim H
GMEPF, General Manager at Econo Lodge Riverside, responded to this review

Dear Tim H, I am very sorry you did not have a pleasant experience with us on your last stay. I would really love to speak with you about the rate discrepancy you incurred as we don't change rates on a reservation that has already been booked and locked in. We definitely want to make this right if we are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located on the Little Pigeon River, this 4-time Choice Hotel Gold Award winner features an indoor pool & hot tub, deluxe hot breakfast, riverfront picnic area w/ grills, game room, and is within walking distance of popular restaurants and attractions. ... more   less 

Additional Information about Econo Lodge Riverside

Address: 2440 N Parkway, Pigeon Forge, TN 37868
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $75 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Econo Lodge Riverside 2.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Econo Lodge Riverside Hotel Pigeon Forge
Pigeon Forge Econo Lodge
Econolodge Pigeon Forge
Hotel Style:
#14 Romantic Hotel in Pigeon Forge
#14 Business Hotel in Pigeon Forge
#20 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Econo Lodge Riverside staff and other travellers.
44 questions
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Florence, Alabama, United States
6 months ago
Royston, Georgia
over a year ago

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Questions? Get answers from Econo Lodge Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room over looking the river.”
 of 5 bubbles Boziggy1, 4 Dec 2016 | Read review
“Riverside rooms are great!!! Quiet.”
  • from doorway
  • King Bed
  • frig, microwave
  • closet: 2 extra pillows, extra blanket, iron, ironing board
  • Riverside
 of 5 bubbles kht4unc, 4 Dec 2016 | Read review
“If you love a great view, ask for riverview room.”
 of 5 bubbles , 2 Dec 2016 | Read review
“try to get a room in the back, pretty view and less noise from street”
 of 5 bubbles parisbvly, 24 Nov 2016 | Read review
“Lock up your valuables”
 of 5 bubbles Tweepy123, 10 Nov 2016 | Read review
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