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SpringHill Suites Pigeon Forge

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727 Reviews from our TripAdvisor Community

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Showing 725: English reviews
Huntsville, Alabama
Reviewed 5 days ago NEW

We were on the fifth floor in one of the smallest rooms. The first day they did not have maid service except for those who had requested it. Since I had arrived late the evening before, I was not aware that I needed to request service. The third day I had to request maid service and then found that my...

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Helpful?
1Thank Penny M
David D, General Manager at SpringHill Suites Pigeon Forge, responded to this review

Thank you for your review concerning your recent stay at the SpringHill Suites in Pigeon Forge, Tennessee. Your comments have been reviewed and addressed with our team and we send our sincere apologies for not meeting your, or our, expectations during your visit with us. Our goal is to provide the very best product and customer service to each and...

Huntsville, Alabama
Reviewed 1 week ago via mobile

From clean rooms, to a nice relaxing indoor pool area, to a great hot tub, to fantastic customer service... this place is highly recommend from us. The rooms are up to date and very clean. Breakfast is offered, but the bed was so comfy we chose to just sleep a little extra and skip it. You're walking distance from a...

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Helpful?
Thank LeAndra P
Cheyenne G, Front Office Manager at SpringHill Suites Pigeon Forge, responded to this review

LeAndra P, Thank you for your review of our Springhill Suites by Marriott in Pigeon Forge, Tennessee. We are pleased you enjoyed your stay. Thank you again for your review and we look forward to your next visit.

Reviewed 1 week ago via mobile

Great hotel! Romilyn is a great clerk. Very friendly and efficient. Clean and quiet. Near the Christmas store and in the middle of PF. I would recommend this hotel. The rooms are large and great for families. Lots of restaurants close by. The breakfast is also good and hot.

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Helpful?
Thank Suzy S
Holbrook, New York
Reviewed 2 weeks ago

This hotel is beautiful both inside and out. We went to this hotel and the desk clerk immediately greeted us with our Marriott rewards package and was one on the most helpful and friendly hotel staff members we ever met. The room was spacious and extremely clean. the breakfast was very good as well. I highly recommend this hotel and...

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Helpful?
Thank BL3160
Cheyenne G, Front Office Manager at SpringHill Suites Pigeon Forge, responded to this review

Dear BL3160, Thank you for your review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. We are pleased you enjoyed your stay and the breakfast, Thank you for your recommendation and we look forward to welcoming you back on your next visit.

Spring City, Tennessee
Reviewed 2 weeks ago

Excellent accommodation when visiting Pigeon Forge; close to (often within walking distance or a short drive) and central to many attractions and restaurants. Clean room, pleasant staff, complimentary breakfast, indoor & outdoor pools, free parking, and free WiFi. Great value and convenience when attending events at the LeConte Center. Will stay here again and recommend to a friend.

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Helpful?
Thank mc10ac
Cheyenne G, Front Office Manager at SpringHill Suites Pigeon Forge, responded to this review

Dear MC10AC, Thank you for your review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. Our award winning staff works diligently to provide clean and impeccable rooms, healthy breakfast and friendly service with a smile. Once again, thank you for your review and we look forward to welcoming you back.

Lexington, Kentucky
Reviewed 4 weeks ago

We booked this hotel for a little when'd get away for friends 37 wedding anniversary. This place was extremely clean and very friendly staff. Very helpful with suggestions on where to eat. This hotel is near The Christmas Palace so very convenient to walk to and only a short drive to downtown Gatlinburg. We enjoyed our stay and would recommend...

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Helpful?
2Thank Krystal1962
Cheyenne G, Front Office Manager at SpringHill Suites Pigeon Forge, responded to this review

Dear Krystal1962, Thank you for your review of our Springhill Suites by Marriott in Pigeon Forge, Tennessee. Being in the heart of Pigeon Forge we are within walking distance to many great attractions, restaurants, and shopping. We are pleased you enjoyed your stay.

Hendersonville, Tennessee
Reviewed 29 October 2016

Husband and I stayed overnight for our last night in Pigeon Forge. This is a very nice hotel for the price. we were pleasantly surprised. the lobby and dining area was nice and spacious, with outdoor seating. we had a king suite on the third floor. it was very nice! spacious seating room with kitchen type area with fridge, microwave,...

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Helpful?
1Thank leanes91
Cheyenne G, Front Office Manager at SpringHill Suites Pigeon Forge, responded to this review

Dear Leanes91, Thank you for your review of our Springhill Suites by Marriott in Pigeon Forge, Tennessee. I am pleased you enjoyed your stay, being an all suites property, we are able to offer our guests, large spacious rooms with a Kitchenette including a fridge and microwave. Thank you again for your review and I look forward to welcoming you...

Charlotte, North Carolina
Reviewed 27 October 2016

I love the location of the Springhill Suites in Pigeon Forge. It's close to the outlet mall and restaurants. The room was clean and roomy. Had a small kitchen area with sink, microwave and small refrigerator. Living room was a good size with a fold out couch. Good selection at the breakfast bar. We will be staying here again.

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Helpful?
2Thank Beachbound123243
Cheyenne G, Front Office Manager at SpringHill Suites Pigeon Forge, responded to this review

Dear Beachbound123243, Thank you for your review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. Our award winning team works diligently to provide each of our guest impeccable accommodations, a large healthy breakfast, and friendly service with a smile. We are pleased you enjoyed your stay and look forward to welcoming you back on your next visit.

Cookeville
Reviewed 22 October 2016 via mobile

We enjoyed our stay at springhill suites. We took our parents for a weekend away. It was clean and spacious. It had a good continental breakfast in the morning. The rooms were excellent and we enjoyed sitting in the area room watching football.

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Helpful?
1Thank Stephenie P
Cheyenne G, Front Office Manager at SpringHill Suites Pigeon Forge, responded to this review

Dear Stephanie P, Thank you for your review. We are pleased your accommodations were to your satisfaction and you enjoyed our hot buffet breakfast we offer every morning of your stay.

Columbus, Ohio
Reviewed 18 October 2016

Place to stay when in Pigeon Forge , the hotel is clean and very nice staff . The pool area seemed fun for the kids swimming . Can't wait to go back , the shopping is great . Breakfast also a plus with great service in early am .

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Helpful?
Thank shannonstaleythe2016
Cheyenne G, Front Office Manager at SpringHill Suites Pigeon Forge, responded to this review

Dear Shannonstaleythe2016, Thank you for your review of our Springhill Suites by Marriott in Pigeon Forge, Tennessee. We are pleased you and your family were able to enjoy the amenities we have to offer like the indoor and outdoor pools. Thank you again and look forward to welcoming you back.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
SpringHill Suites by Marriott is an award winning property that is located in the heart of Pigeon Forge, Tennessee. Surrounded by the Great Smoky Mountains National Park, this jewel of a property is a favorite for guests who return year after year. Our well appointed spacious suites offer either a King or 2 Queen beds, full size sleeper sofas, microwaves, mini refrigerators, coffee makers, 37” LCD TV’s and complimentary high speed internet access. Guests love our indoor and outdoor pools, waterslide, hot tub with a waterfall, 24 hour state of the art fitness center and 24 hour market. Our complimentary full hot breakfast buffet is a family favorite. The SpringHill Suites by Marriott is an excellent location for meetings and events. With 1200 square feet of meeting space, it is a favorite spot for weddings, corporate groups, family reunions, sports teams and church groups. Guests will enjoy a variety of activities such as Dollywood, theaters, shopping, hiking, rafting and more! ... more   less 

Additional Information about SpringHill Suites Pigeon Forge

Address: 120 Christmas Tree Ln, Pigeon Forge, TN 37863-3365
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $153 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Pigeon Forge 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge
Hotel Style:
#6 Business Hotel in Pigeon Forge
#8 Romantic Hotel in Pigeon Forge
#12 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Pigeon Forge staff and other travellers.
12 questions
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Coastal South Carolina, South Carolina
Boaz, Alabama
9 months ago
Melbourne, Florida
over a year ago

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Questions? Get answers from SpringHill Suites Pigeon Forge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on the first floor which was quiet and convenient to parking, breakfast and pools.”
 of 5 bubbles mc10ac, 17 Nov 2016 | Read review
“Rooms on the east side face a green area and were very quiet.”
 of 5 bubbles 714bonnies, 15 Oct 2016 | Read review
“We stayed on ththe first floor”
 of 5 bubbles writingracin, 25 Sep 2016 | Read review
“rooms a little further away from the elevator lobby are quieter”
 of 5 bubbles 724greggp, 11 Sep 2016 | Read review
“No real view, but top floor does offer peace and quiet!”
 of 5 bubbles HomeRentalPro, 7 Sep 2016 | Read review
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