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SpringHill Suites by Marriott Pigeon Forge

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Traveller (116)
Room & Suite (61)
Pool & Beach (21)
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Overview
  • Excellent68%
  • Very good22%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Additional information
Offers from SpringHill Suites by Marriott Pigeon Forge
Special Offer: Member Rates
Hotel packages
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Offers from SpringHill Suites by Marriott Pigeon Forge
Special Offer: Member Rates
Hotel packages
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Nearby Hotels
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (803)
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530
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LanguageEnglish
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All reviewsspring hillmellow mushroomchristmas tree lanefront deskoutdoor poolwalk in closetwafflessitting areahot tubthe breakfast areaferris wheelfree breakfastrooms are largefitness centerwould stay here againclean hotelsleeper sofa
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1 - 5 of 801 reviews
Reviewed 3 weeks ago

We tend to stay at Marriott properties but mostly at Courtyards. This Springhill Suites was clean, has plenty of parking, pleasant employees and a great location. Overall very nice. The one downside we experienced was the breakfast which we thought was pretty bad. We've come...More

Thank coastermeister
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 2 weeks ago

Thank you for staying with us and taking the time to share your thoughts. We're glad our clean, inviting accommodations met your expectations for the brand and that our friendly staff helped make you feel at home. We appreciate your suggestions about improving breakfast and...More

Reviewed 3 weeks ago via mobile

My husband and I come to the area regularly. I’m a hotel/motel “adventurer” meaning I love to research new accommodations to find unique experiences. That being said, the last two places were definitely unique meaning subpar and gross. Lol We are Marriott reward members and...More

Thank Mhouck4074
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 2 weeks ago

It's a pleasure to receive your kind recommendation of SpringHill Suites Pigeon Forge! We greatly value our loyal Marriott Reward members and are delighted that we provided the clean, spacious, comfortable accommodations, tasteful decor, and great value you've come to expect from our brand. Our...More

Reviewed 16 April 2018 via mobile

They were great to work with our early check in request. They have an indoor and outdoor pool. The room was spacious and clean. We had two beds and an area with a couch and desk. Workers were friendly - especially the lady who was...More

Thank amullins77
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 18 April 2018

Thank you for your wonderful feedback regarding your recent stay at SpringHill Suites Pigeon Forge! It thrills us to hear that our staff was able to accommodate your early check-in request and provide you with excellent, friendly service at breakfast. We're so glad you enjoyed...More

Reviewed 10 April 2018 via mobile

The rooms are still comfortable, but beyond that, we were very disappointed. The room was not vacuumed very well: dirt, popcorn, a bobbypin, and hair in various spots. We had four people in our room and requested four towels, which we only received the first...More

Thank yoopercamper
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 10 April 2018

We appreciate your loyalty and thank you for taking the time to share your most recent experience. While we're glad our comfortable rooms lived up to your expectations, we're sorry for any concerns about the cleanliness of your room as well as for any issues...More

Reviewed 9 April 2018 via mobile

In town with friends for a few fun filled days. We ended up here after finding a roach in our room at the microtel ew! When we called here the woman who answered the phone was super nice. When we got here she greeted us...More

Thank Hendo1cote
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 11 April 2018

What a wonderful review to read! We are delighted that we were able to provide you and your friends with an excellent stay during your visit! We take great pride in hiring a friendly and helpful team, and we are thrilled to hear that you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Sauna
Details
Price range
US$113 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Pigeon Forge
#8 Romantic Hotel in Pigeon Forge
#11 Family Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Pigeon Forge
#8 Romantic Hotel in Pigeon Forge
#11 Family Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (116)
Room & Suite (61)
Pool & Beach (21)
Dining (6)
Amenities (11)
Business Centre & Event Rooms (6)
Questions & Answers
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Sandy P
27 November 2017|
AnswerShow all 3 answers
Response from Tracie R | Reviewed this property |
No, they do not. Their mattresses are firm, too firm for me, but just right for my husband.
1
Vote
eherm94
6 November 2017|
AnswerShow all 3 answers
Response from linda5251 | Reviewed this property |
I don't think so but, call hotel to inquire as Dave suggested.
0
Votes
hammonstm
22 August 2016|
AnswerShow all 8 answers
Response from Cheyenne P | Property representative |
No, I apologize we are not pet friendly. Service animals only.
0
Votes
Room Tips
"It was a perfect location at Pigeon forge with affordable price."
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"ask for a view of The Island. You should be able to see the big ferris wheel at night."
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"only slept in one"
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"We were near the front desk on the main floor and heard nothing! It appears to be well built to avoid hearing..."
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