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Country Cascades

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1,080 Reviews from our TripAdvisor Community

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Showing 1,078: English reviews
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Reviewed 1 week ago via mobile

We weren't sure about it at first but it was a nice cozy place to stay. We enjoyed the king size bed. The only downside was the construction that began at 7AM in the morning. After the first morning we were pretty much used to it. The staff was very friendly and helpful.

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Helpful?
Thank StefeniBly
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thanks for the review of your stay with us. I do apologize that the construction during your stay. We hope that you will join us again and take advantage of the work going on. The new tower will have 98 new family suites all with balconies. Also the waterpark will be an exciting addition to the amenities provided to all...

Reviewed 1 week ago via mobile

Stay was awesome awesome desk clerk named codi she was so much help with my check in and check out time informed me of all the times and gave me late check out told me about town and how I need to stay at the new motel when it opens and the waterpark

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Helpful?
Thank Adam J
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your review of Country Cascades. We are delighted that you enjoyed your stay. Thank you also for mentioning Codi in your review. She is a valued member of our staff, each who strive to make your stay the best possible experience. We look forward to seeing you again here soon and hope you will take advantage of...

Birmingham, Alabama
Reviewed 3 weeks ago

The physical facility itself is a bit dated and could use a little updating (especially the breakfast room). There is a significant construction project going on, so we'll see what it's like next year. The staff, though, was absolutely tremendous, professional, friendly, courteous and this property got an extra star just because of their staff.

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Helpful?
1Thank sdmontgomery136
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your review of Country Cascades. Our staff works to ensure that every guest leaves feeling welcomed and valued. We do have many exciting things coming soon. New modern rooms with family suites, balconies, sitting areas and the best amenities available. These rooms are then followed with a full waterpark and completely new breakfast area that will include...

Demorest, Georgia
Reviewed 3 weeks ago

We sure enjoyed our stay at County Cascades. We have stayed there several times because of clean room, friendly staff and great breakfast. Rachel Trotter and Becca Skinner were great and the man who checked us in was friendly and helpful. I think he is manager

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Helpful?
Thank lanie4good
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your review of Country Cascades. Rachel, Becca and the rest of our staff love to go out of their way to provide that true touch of Southern Hospitality. We do have many exciting things coming soon. New modern rooms with family suites, balconies, sitting areas and the best amenities available. These rooms are then followed with a...

Muscle Shoals, Alabama
Reviewed 4 weeks ago

The staff is absolutely awesome! They have no fear of filling up the entire Hotel with youth groups when we attend the Strength to Stand Conference. Greg Pressley & Rachel Trotter were amazing to work with during our stay. They are so patient & accommodating. There was a ton of construction taking place outside, but they made sure we had...

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Helpful?
1Thank mnoles
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your review of Country Cascades. Greg and Rachel excel at making those special touches that mean so much be a part of their everyday care. Groups will find that Country is able to accommodate most any request and do so with enthusiasm. We do have many exciting things coming soon. New modern rooms with family suites, balconies,...

Staunton, Virginia
Reviewed 4 weeks ago

Stopped here on the way thuu the area. I was a bit apprehensive at first as there is a lot of construction next door, but I was not bothered by noise. There are places to eat and things to do within a short walking distance.

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Helpful?
Thank rick8148
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thanks so much for your review of Country Cascades. We are delighted to hear that you enjoyed your stay with us. We strive to make each guests experience from check-in to check-out. Many people enjoy our close proximity to the Pigeon Forge parkway while still being just far enough away to enjoy the quiet of the mountains. We hope that...

Reviewed 4 weeks ago via mobile

I stayed here with my wife and my motorcycle club for a weekend meeting and fun. Great place to stay the staff was nice and very friendly. The rooms very clean and nice. The breakfast staff was great I met Maxine who seen I was walking with a cane since I just had knee surgery she fixed my plate and...

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Helpful?
Thank anviltaf
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thanks so much for your review of Country Cascades. We are delighted to hear that you enjoyed your stay and that you found Maxine helpful. We thoroughly enjoyed your group and look forward to hosting the group again. We strive to make each guests experience from check-in to check-out. We hope that your plans bring you back our way again...

erwin, tenn
Reviewed 4 weeks ago

our youth group always stays here for resurrection. the staff is quite knowledgeable and friendly. rooms are clean and neat. they're building a waterslide and a new addition to the hotel to be open in march 2017. parking could be a little better lit but is safe. love the breakfast as it is a real breakfast, not just pastries.

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Helpful?
Thank kimmie1981
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thanks so much for your review of Country Cascades. We love hearing that your youth group comes back to join us year after year. We work hard to provide a clean, comfortable, and affordable place for our guests to come and enjoy the area. We look forward to seeing you back again next year.

Butler, Alabama
Reviewed 4 weeks ago via mobile

The staff was very nice. The rooms were clean. When I asked for extra pillows because of shoulder surgery they were delivered with no hassle. Rachel Trotter and Becca Skinner were very helpful with any questions that had and even made great suggestions. Housekeeping staff were very polite and courteous.

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Helpful?
Thank BAPM88
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your kind review of our hotel. Many guests enjoy our large breakfast, clean rooms, indoor pool and convenient quiet location. It is always our desire that you feel welcome and appreciated from the time you make your reservation until you leave the hotel. Southern Hospitality is always available here at Country Cascades. Rachel and Becca also thank...

Blacksburg, Virginia
Reviewed 16 January 2017

This was a good stay for our trip. The staff was very friendly during our stay! The lobby area was small, but it had a nice sitting area with TV, and they also had complimentary coffee and pastries all times of the day. It was the only hotel that I have been to that did not have automatic doors at...

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Helpful?
Thank Nolan N
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your review of Country Cascades. We enjoy serving guests from all over the world with clean rooms, excellent service and a true taste of southern hospitality. As you noted we are expanding our property with 98 new rooms, these will have granite countertops, larger screen tv's, usb charging ports throughout the rooms and sitting areas in each...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Country Cascades is a 138 room non-smoking hotel. The hotel features and indoor pool and jacuzzi and outdoor pool. There is an ample continental breakfast every morning. Every room has free wireless internet access, coffee makers and refrigerators. Jacuzzi and fireplace suites available. ... more   less 

Additional Information about Country Cascades

Address: 204 Sharon Dr, Pigeon Forge, TN 37863-3219 (Formerly Country Inn & Suites Pigeon Forge)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $90 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Cascades 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Hotel Style:
#8 Business Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
#18 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Country Cascades staff and other travellers.
6 questions
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South Bend, Indiana
10 days ago
Sandusky, Ohio

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Questions? Get answers from Country Cascades staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the backside to get away from any construction.”
 of 5 bubbles rick8148, 29 Jan 2017 | Read review
“We were given a handicap room with a walk-in shower and grab bars just as requested.”
 of 5 bubbles nrfb, 13 Jan 2017 | Read review
“Quite, easy access.clean and comfortable”
 of 5 bubbles ebear62, 6 Jan 2017 | Read review
“not sure we were on 3rd floor but i did notice 2nd floor had view of pool”
 of 5 bubbles Tamitn, 17 Dec 2016 | Read review
“Don't get the penthouse loft suite if you have a problem with stairs.”
 of 5 bubbles MMcClurg, 11 Dec 2016 | Read review
5 of 5