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Country Cascades Waterpark Resort

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Traveller (230)
Room & Suite (153)
Pool & Beach (53)
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Overview
  • Excellent55%
  • Very good27%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“the penthouse”(31 reviews)
“front desk”(201 reviews)
“summit tower”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,301)
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1,299 results
Traveller rating
686
361
138
61
53
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Time of year
LanguageEnglish
686
361
138
61
53
Show reviews that mention
All reviewsthe penthousefront desksummit towermissy groomsnew towerwafflesroom was cleanindoor poolhot tubcookiesenjoyed our staybiscuits and gravywater slidesthe breakfast areabreakfast staffthe entire staffgreat place to stay
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1 - 5 of 1,299 reviews
Reviewed today

I haven't even stayed yet but wanted to commend the incredible customer service I have received from their Group Sales Manager, Missy. We are coming for a baseball tournament in June and needed a block of rooms. Missy has been wonderful from the initial phone...More

Thank SavMark
Reviewed 3 days ago via mobile

Life guard Jessica made this trip incredibly enjoyable. Only downside was the the young blonde girl in concessions was absolutely rude... would recommend. Next time I will certainly be bringing my family with me so they can enjoy the fun as well.More

Thank CountryBumpkin96
Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded 2 days ago

Thank you for taking the time to review our property. We greatly appreciate our guest feedback as we are always striving to provide our guest with the BEST EVER experience while they are here with us. I am very happy to hear that Jessica made...More

Reviewed 3 days ago

My husband and I stayed here for our anniversary trip. The new building with the balcony rooms were an excellent choice. Enjoyed sitting on the balcony and looking at the mountains. The bed was very comfortable. The room was very clean. There was a refrigerator,...More

Thank TonyaR434
Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded 2 days ago

Thank you Tonya for taking the time to review our property. I am thrilled to hear that you and your husband had such a wonderful trip. I am even more excited that you chose to share your anniversary with us! We are always striving to...More

Reviewed 3 days ago via mobile

Staying 3 nights the staff was great. A big hats off to Mr. Jack who always made sure I and all the guest had everything they needed. The breakfast was great, the rooms were clean, the complete staff was very helpful. Would just like to...More

Thank christurner2018
Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded 3 days ago

Thank you Ms. Turner for taking the time to review our property. We certainly strive to provide the BEST EVER service to our guest and I am ecstatic to hear that Jack made your stay great! We thoroughly enjoy having Jack with us and we...More

Reviewed 4 days ago

Our district GWRRA held our district convention at Country last week and we loved it. The staff were most helpful and courteous. They go out of their way to help. The rooms are newly remodeled and clean. The breakfast area is fantastic. We will stay...More

1  Thank Gary H
Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded 3 days ago

Thank you Gary for taking the time to review our property. We greatly appreciate all of our guest feedback. We certainly enjoyed having all of you here with us. I am thrilled to hear ya'll had a great time and we certainly look forward to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$97 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Pigeon Forge
#17 Family Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$97 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Pigeon Forge
#17 Family Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (230)
Room & Suite (153)
Pool & Beach (53)
Dining (33)
Family and Play Areas (5)
Amenities (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Rdrenn
12 March 2018|
AnswerShow all 6 answers
Response from SUSAN T | Reviewed this property |
I was also told it was for guest only. It is a small park but the lines of course are shorter. It seemed like a really nice water park. The children I saw were having a blast!
1
Vote
erinpearce83
11 January 2018|
AnswerShow all 5 answers
Response from SmokyMountainResorts | Property representative |
Hello everyone.. The water park here at Country Cascades is set to open on March 9th. This will depend on weather but the large outdoor pool and the Splashaway Bay area will be heated. Thanks - Donnie, Facilities Manager
1
Vote
Room Tips
"Balcony rooms with a mountain view offer a quiet, peaceful view."
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"All the room have some sort of view, but the North East side you can see the island attractions."
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"Rooms at the Summit facing the mountains are great!!"
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"Ask if room will be done daily."
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