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    Country Cascades Waterpark Resort

    1,301 reviews
    #25 of 91 Hotels in Pigeon Forge
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    204 Sharon Dr, Pigeon Forge, TN 37863-3219
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    Certificate of Excellence
    Traveller (230)
    Room & Suite (153)
    Pool & Beach (53)
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    Overview
    4.0
    1,301 reviews
    • Excellent55%
    • Very good27%
    • Average10%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “the penthouse”(31 reviews)
    “front desk”(201 reviews)
    “summit tower”(14 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    2 Star Hotel
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    Contact Info
    204 Sharon Dr, Pigeon Forge, TN 37863-3219 See on map
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,301)
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    Traveller rating
    686
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    LanguageEnglish
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    Show reviews that mention
    All reviewsthe penthousefront desksummit towermissy groomsnew towerwafflesroom was cleanindoor poolhot tubcookiesenjoyed our staybiscuits and gravywater slidesthe breakfast areabreakfast staffthe entire staffgreat place to stay
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    1 - 5 of 1,299 reviews
    Reviewed today
    Amazing Group Sales Customer Service

    I haven't even stayed yet but wanted to commend the incredible customer service I have received from their Group Sales Manager, Missy. We are coming for a baseball tournament in June and needed a block of rooms. Missy has been wonderful from the initial phone...More

    Thank SavMark
    Reviewed 3 days ago via mobile
    Awesome

    Life guard Jessica made this trip incredibly enjoyable. Only downside was the the young blonde girl in concessions was absolutely rude... would recommend. Next time I will certainly be bringing my family with me so they can enjoy the fun as well.More

    Thank CountryBumpkin96
    Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded 2 days ago

    Thank you for taking the time to review our property. We greatly appreciate our guest feedback as we are always striving to provide our guest with the BEST EVER experience while they are here with us. I am very happy to hear that Jessica made...More

    Reviewed 3 days ago
    Couples retreat

    My husband and I stayed here for our anniversary trip. The new building with the balcony rooms were an excellent choice. Enjoyed sitting on the balcony and looking at the mountains. The bed was very comfortable. The room was very clean. There was a refrigerator,...More

    Thank TonyaR434
    Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded 2 days ago

    Thank you Tonya for taking the time to review our property. I am thrilled to hear that you and your husband had such a wonderful trip. I am even more excited that you chose to share your anniversary with us! We are always striving to...More

    Reviewed 3 days ago via mobile
    Country cascades waterpark resort

    Staying 3 nights the staff was great. A big hats off to Mr. Jack who always made sure I and all the guest had everything they needed. The breakfast was great, the rooms were clean, the complete staff was very helpful. Would just like to...More

    Thank christurner2018
    Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded 3 days ago

    Thank you Ms. Turner for taking the time to review our property. We certainly strive to provide the BEST EVER service to our guest and I am ecstatic to hear that Jack made your stay great! We thoroughly enjoy having Jack with us and we...More

    Reviewed 4 days ago
    District convention Gold Wing Road Riders Association

    Our district GWRRA held our district convention at Country last week and we loved it. The staff were most helpful and courteous. They go out of their way to help. The rooms are newly remodeled and clean. The breakfast area is fantastic. We will stay...More

    1  Thank Gary H
    Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded 3 days ago

    Thank you Gary for taking the time to review our property. We greatly appreciate all of our guest feedback. We certainly enjoyed having all of you here with us. I am thrilled to hear ya'll had a great time and we certainly look forward to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Fitness Centre with Gym / Workout Room
    Free Parking
    Free High Speed Internet (WiFi)
    Breakfast included
    Hotel Amenities
    Free Parking
    Breakfast included
    Business Centre with Internet Access
    Children Activities (Kid / Family Friendly)
    Meeting Rooms
    Laundry Service
    Banquet Room
    Multilingual Staff
    Self-Serve Laundry
    Conference Facilities
    Breakfast Available
    Room amenities
    Air Conditioning
    Microwave
    Refrigerator in room
    Things to do
    Pool
    Fitness Centre with Gym / Workout Room
    Hot Tub
    Heated pool
    Indoor pool
    Outdoor pool
    Details
    Price range
    US$97 - US$245 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #8 Business Hotel in Pigeon Forge
    #17 Family Hotel in Pigeon Forge
    #18 Romantic Hotel in Pigeon Forge
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
    Details
    Price range
    US$97 - US$245 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #8 Business Hotel in Pigeon Forge
    #17 Family Hotel in Pigeon Forge
    #18 Romantic Hotel in Pigeon Forge
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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    Full view
    Traveller (230)
    Room & Suite (153)
    Pool & Beach (53)
    Dining (33)
    Family and Play Areas (5)
    Amenities (5)
    Business Centre & Event Rooms (1)
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    Questions & Answers
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    Rdrenn
    12 March 2018|
    AnswerShow all 6 answers
    Response from SUSAN T | Reviewed this property |
    I was also told it was for guest only. It is a small park but the lines of course are shorter. It seemed like a really nice water park. The children I saw were having a blast!
    1
    Vote
    erinpearce83
    11 January 2018|
    AnswerShow all 5 answers
    Response from SmokyMountainResorts | Property representative |
    Hello everyone.. The water park here at Country Cascades is set to open on March 9th. This will depend on weather but the large outdoor pool and the Splashaway Bay area will be heated. Thanks - Donnie, Facilities Manager
    1
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    123456…10
    Room Tips
    "Balcony rooms with a mountain view offer a quiet, peaceful view."
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    "All the room have some sort of view, but the North East side you can see the island attractions."
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    "Rooms at the Summit facing the mountains are great!!"
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    "Ask if room will be done daily."
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