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Country Cascades Waterpark Resort

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Traveller (230)
Room & Suite (153)
Pool & Beach (53)
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Overview
  • Excellent55%
  • Very good27%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“the penthouse”(31 reviews)
“front desk”(201 reviews)
“summit tower”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,302)
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Traveller rating
687
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LanguageEnglish
687
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Show reviews that mention
All reviewsthe penthousefront desksummit towermissy groomsnew towerwafflesroom was cleanindoor poolhot tubcookiesenjoyed our staybiscuits and gravywater slidesthe breakfast areabreakfast staffthe entire staffgreat place to stay
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11 - 15 of 1,300 reviews
Reviewed 2 weeks ago

You want to stay in the Summitt Tower 1st floor facing the pool area. i stayed there with my 2 grandchildren and one other adult. The four of us were comfortable in the room. But we weren't in the room but to sleep and shower....More

2  Thank Travelagent2018
Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded 2 weeks ago

Thank you so much for the very kind words! I am very happy to hear that you and your grandchildren had a great time.We certainly strive to provide the BEST EVER experience for our guest while they are visiting with us. Thank you for choosing...More

Reviewed 2 weeks ago

Clean and helpful front desk staff. Our room wasn't straightened until late in the day while we were at supper. The hotel was loud and very crowded. We couldn't eat at the included breakfast due to so many people. Noise in the hall was very...More

Thank Misty K
Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded 2 weeks ago

Thank you Misty for taking the time to review our property. We definitely appreciate guest feedback as we are always striving to provide the BEST EVER experience for our guest while they are here with us. I do apologize for the noise and the overcrowding...More

Reviewed 3 weeks ago via mobile

The place was clean and fun. Kaylee and Jack did an amazing job at breakfast. Kind of a stretch to call it a water park, but my family had an amazing time. The staff was very friendly. I can't wait to stay here again.More

Thank Matthew K
Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded 2 weeks ago

Thank you Matthew for taking the time to review our property. We definitely appreciate guest feedback as we are always striving to provide the BEST EVER experience for our guest while they are here with us. I am happy to hear that Kayle and Jack...More

Reviewed 3 weeks ago

We stayed here for one night after leaving a less desirable hotel in the area. Given this wasn't a 'national flag' hotel, we didn't expect much. We got a great deal on Priceline, though, and it was one of the few places available during spring...More

Thank John C
Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded 2 weeks ago

Thank you John for taking the time to review our property. We greatly appreciate our guest feedback as we are always striving to provide our guest with the BEST EVER experience while they are visiting with us. I do apologize that the water slides are...More

Reviewed 3 weeks ago via mobile

The hotel itself is older but the rooms were still nice. The bathroom was a great size and the breakfast buffet was fantastic. We were looking forward to using the new Waterpark but it was cold and raining when we arrived. There was an indoor...More

1  Thank batteryangel
Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded 3 weeks ago

Thank you for taking the time to review our property. We love receiving feedback from our guest. I do apologize that our weather did not cooperate with you during your stay so that you could experience our water park. Our main tower is currently being...More

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Best Value Properties in Pigeon Forge, TN
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$97 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Pigeon Forge
#17 Family Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$97 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Pigeon Forge
#17 Family Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (230)
Room & Suite (153)
Pool & Beach (53)
Dining (33)
Family and Play Areas (5)
Amenities (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Rdrenn
12 March 2018|
AnswerShow all 6 answers
Response from SUSAN T | Reviewed this property |
I was also told it was for guest only. It is a small park but the lines of course are shorter. It seemed like a really nice water park. The children I saw were having a blast!
1
Vote
erinpearce83
11 January 2018|
AnswerShow all 5 answers
Response from SmokyMountainResorts | Property representative |
Hello everyone.. The water park here at Country Cascades is set to open on March 9th. This will depend on weather but the large outdoor pool and the Splashaway Bay area will be heated. Thanks - Donnie, Facilities Manager
1
Vote
Room Tips
"If you are coming with a group, contact Missy Grooms."
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"Balcony rooms with a mountain view offer a quiet, peaceful view."
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"All the room have some sort of view, but the North East side you can see the island attractions."
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"Rooms at the Summit facing the mountains are great!!"
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