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Country Cascades

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1,070 Reviews from our TripAdvisor Community

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Showing 1,069: English reviews
old hickory
Reviewed 30 May 2016

Staff were all very friendly, the discounts around town were really nice, the 7th floor rooms with gabled windows were beautiful. Beds comfortable, plenty of pillows, allowed us to check in early. 1100 check out was nice.

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1Thank MichelleOldHickory
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for your review of your time with us. Here at Country Cascades we have a large variety of room types to suit the needs of all of our guests. All rooms on our 7th floor feature vaulted ceilings which are beautiful and really allow for a perfect stay. I am pleased to learn that you found your bed...

SC
Reviewed 30 May 2016

Very easy check in, staff was wonderful, friendly and very helpful. Room was just as said and very clean. Bed was comfy, we had the jacuzzi tub and it awesome to relax in after a busy day walking around. The hotel was within walking distance of a lot of popular sites. Worth the money for sure

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1Thank martysgirl526
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to review your recent stay with us. We are so happy to hear that you enjoyed your stay and that the Celebration Suite with a king size bed, jacuzzi tub and vaulted ceilings was perfect for your needs. Our entire staff will be pleased to hear all of your sweet words regarding their kindness...

Greeneville, Tennessee
Reviewed 30 May 2016

We had an absolutely amazing stay at Country Cascades! We stayed in the Penthouse suite, and it was very roomy, comfortable and clean. We are a group of friends that come to the area every year, and this was the best trip by far, all because of the great stay. Country Cascades was very convenient to The a island, restaurants...

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1Thank bethsX3957SZ
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to review your recent stay with us at Country Cascades. Our Penthouse Suite is such a great option for our guests that have children or a larger family as it provides plenty of space for everyone and it's split level design allows for privacy. We are so happy to hear that your time with...

Mattoon, Illinois
Reviewed 29 May 2016

I came to town because my brother is sick the ppl at this hotel were so nice and kind. I can not say enough about Shawnda Jordan she told us how to get to my brothers house down a back road so we didnt have to fight the traffic, she ask if we needed anything everytime she would see us...

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Thank _shory_39
Elkin
Reviewed 29 May 2016

Absolutely loved the stay.... Staff was awesome and super efficient! Can't wait to come again! Also mattresses had covers on them and that's a plus. Great location and great amenities. We will be back within the year. They also have a great reward program

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1Thank stephanieharris1004
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to review your recent stay with us. We do everything within our power to ensure that each and every guest feels at home while they are here with us. We are constantly looking for ways to improve the experience that we provide to our guests while they are at our hotel. We are very...

Harriman, Tennessee
Reviewed 28 May 2016

This is a wonderful place to stay, we have stayed there many times and it is always a pleasure. The rooms are very clean and the staff is so so so very helpful and nice...... Breakfast is great... If you are looking for an awesome clean place to stay this is it....

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1Thank Charlene W
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you from the bottom of our hearts for all of your kind words and compliments regarding your recent stay with us. We appreciate your repeat business and you choosing us again and again during your trips to beautiful and fun Pigeon Forge. From our large Deluxe Continental Breakfast to our Indoor Pool and Kangaroo Jumper we have something to...

Reviewed 27 May 2016

Was served by Paula Dunn and I must admit the service was fabulous. So polite and helpful and did I mention that the food was so good and the prices were reasonable. I look forward to visiting again and will recommend the Country Cascades to my family and friends.

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Helpful?
1Thank Jean W
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to share your recent experience with us. We are so pleased to learn that you enjoyed your stay so much from our Deluxe Continental Breakfast to our helpful staff. I will be sure to let Paula know how much you enjoyed the service she offered to you. We do our best to stay very...

Roanoke
Reviewed 24 May 2016

The staff was very helpful and nice. The breakfasts was off the hook.room very clear and spacious.t he management helped they showed the new plans for future. remolding.ca very nice place.p tools nice hot tub nice. need a play area for kids but it's coming,only one thing I saw wrong letting kids play ball in the pool area because you...

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1Thank Frances H
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to review your recent stay with us. We are so pleased to learn that you enjoyed your stay so much from breakfast to our indoor pool. We are very excited about our new tower coming in 2017 and we are also adding a large outdoor water park. We are excited about all of the...

Mattoon, Illinois
Reviewed 24 May 2016

This place is very clean. and the girl at the front desk Shawnda Jordan was nice and very helpful. close to everything. Coffee,lemonade and cookies served all nite long.We will be staying here when we come back.

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Helpful?
1Thank Jason W
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for your kind words about our hotel. We love to hear how we are excelling as well as where we could improve. We are pleased to learn that your stay was so enjoyable and that Shawnda made such a great impression on you during your time with us. One of the many great things about our hotel is...

Richmond Hill
Reviewed 22 May 2016

They served a wonderful breakfast. The ladies in charge of that did a above & beyond job of having a great breakfast each morning. They were SO nice. The front desk personnel, especially Jamie & Becca were very accommodating. The hotel was located in a great area.

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3Thank fond2c
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for your kind review of our hotel. I am so happy to hear that you enjoyed our Deluxe Continental Breakfast as well as the staff that takes care of our guests during breakfast. Jamie and Becca are both overjoyed to learn that they made such a great impression on you during your time with us. Our central location...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Country Cascades is a 138 room non-smoking hotel. The hotel features and indoor pool and jacuzzi and outdoor pool. There is an ample continental breakfast every morning. Every room has free wireless internet access, coffee makers and refrigerators. Jacuzzi and fireplace suites available. ... more   less 

Additional Information about Country Cascades

Address: 204 Sharon Dr, Pigeon Forge, TN 37863-3219 (Formerly Country Inn & Suites Pigeon Forge)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $88 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Cascades 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Hotel Style:
#8 Business Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
#18 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Country Cascades staff and other travellers.
4 questions
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South Bend, Indiana
Sandusky, Ohio

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Questions? Get answers from Country Cascades staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were given a handicap room with a walk-in shower and grab bars just as requested.”
 of 5 bubbles nrfb, 13 Jan 2017 | Read review
“Quite, easy access.clean and comfortable”
 of 5 bubbles ebear62, 6 Jan 2017 | Read review
“not sure we were on 3rd floor but i did notice 2nd floor had view of pool”
 of 5 bubbles Tamitn, 17 Dec 2016 | Read review
“Don't get the penthouse loft suite if you have a problem with stairs.”
 of 5 bubbles MMcClurg, 11 Dec 2016 | Read review
“Bring you some DVDs they have DVD players in every room.”
 of 5 bubbles rhonakerva, 11 Dec 2016 | Read review
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