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Smoky Shadows

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Traveller (131)
Room & Suite (30)
Pool & Beach (1)
Overview
  • Excellent21%
  • Very good21%
  • Average11%
  • Poor10%
  • Terrible37%
Travellers talk about
“the river”(52 reviews)
“jetted tub”(16 reviews)
“king size bed”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Wheelchair Access
Private Balcony
2 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (536)
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534 results
Traveller rating
113
114
61
53
193
Traveller type
Time of year
LanguageEnglish
113
114
61
53
193
Show reviews that mention
All reviewsthe riverjetted tubking size bedwould stay againgreat roomfireplacechlorine
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1 - 5 of 534 reviews
Reviewed 1 week ago

Was a little dirty in public areas due to remodeling but overall a great stay. Clean room, indoor pool. Access to river and balconies with great views. Jacuzzi in room. Didn't have ice maker on each floor but easy access via elevator to other floors.More

Thank Ann H
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded yesterday

Dear Ann, Thank you for choosing Smoky Shadows, We apologize for our construction and hope it was not an inconvenience. We appreciate your business and hope you will make us your home when you visit the Pigeon Forge area. Most sincerely, Smoky Shadows Pigeon Forge,...More

Reviewed 2 weeks ago via mobile

Terrible experience ! Our bathtub panel was broke in the room to the jacuzzi tub, hair was stuck to the back of the bathroom door but worst of all we had an incident while walking into the building due to uneven asphalt left that was...More

Thank Candice T
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 1 week ago

Dear Candice, We are very sorry that your husband was injured. We also apologize for the lack of concern by our employee. Rest assured we have addressed this issue and made the necessary corrections. As you could tell, we still have some renovation being completed....More

Reviewed 2 weeks ago via mobile

We went on a night getaway to the mountains we have stayed at this motel before it was not this bad! Our shower was DISGUSTING the shower curtain had MILDEW on it. We couldn’t even get a discount. The only thing they done was wipe...More

Thank Kaylie C
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 2 weeks ago

Dear Kaylie C, We are very sorry that you experienced so many problems during your visit. We have address the issues and made the necessary corrections. Again, we apologize for the inconvenience to you. We hope you will give us another cnace to prove we...More

Reviewed 3 June 2018 via mobile

Last night was mine and my Husbands 3rd time since last October. We have yet to have a bad experience. Looks can be deceiving. Looks a little rough on the outside but they are still in the process of demolition to the surrounding buildings. As...More

1  Thank Cathy M
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 7 June 2018

Dear Cathy M, Thank you for your review, rating and recommendation of our hotel. It is rewarding to learn that we have exceeded our guest expectations. We truly appreciate your business, please make us your home away from home when you come to the area...More

Reviewed 2 June 2018

The first thing I did after checking in was go to the room and look for any sign of bugs or dirtiness...I found none! Our room was a great size for just the two of us, and there was even a pull out couch, even...More

Thank Laura W
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 7 June 2018

Dear Laura W, Thank you for taking time to post a review of your recent visit at our hotel. Our guest comments are very important to us as we work to upgrade and improve our facility. Rest assured your comments will be addressed. We appreciate...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
US$73 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$73 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (131)
Room & Suite (30)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ahhitspooki
10 February 2018|
AnswerShow all 2 answers
Response from stoney726 | Reviewed this property |
It was not open when we were there in October.
1
Vote
Megan K
29 December 2017|
AnswerShow all 3 answers
Response from Bert F | Reviewed this property |
Not sure. I’m 43.
0
Votes
Room Tips
"Don't expect breakfast of cable TV"
Read review
"Just call ahead. Rooms the same, but different sides of hallway for different views."
Read review
"Try to get river view room"
Read review
"Weekdays prices are $50-60"
Read review
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