We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I would never recommend or be back to this place!!! Front desk lady was very sweet and pleasant but other than that it was a horrible stay!! Room smelt like cigarettes, jacuzzi tub jets full of hair! 🤢. Under construction and we were not told...More
We had looked online at reviews and since most of the bad reviews were older & new reviews were better we decided to give it a try. The part of the hotel where you actually stay is under construction and as such perfection is not...More
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 4 days ago
Your review sure brightened our day. Thank you for choosing our hotel and posting this review of your visit. We are so proud that you could see through our renovations and see the best side of our hotel.
We do hope you will...More
This is a older hotel being remolded but it was clean the rooms are very big and quite. No breakfast . Just a basic cable, nice river view. would stay again. Wish they had breakfast. over all a nice hotel for the price. nice hot...More
1 Thank gdut2n
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 3 weeks ago
It was a pleasure having you stay with us. Thank you for choosing our hotel and posting this review of your visit. Breakfast will be included as soon as we complete our renovations. Please come back soon.
Though this hotel is under MAJOR Renovation our room was in a part that had already been modified and is absolutely beautiful! I can promise this...we will be back and staying here! Jacuzzi, fireplace, balcony...what else could I want...awesome stay.
1 Thank Robert J
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 1 January 2018
Dear Robert J,
It was a pleasure having you stay with us. We appreciate your business and look forward to your next visit. Thank you again for staying with us.
Pigeon Forge, TN
This was a nice place. It was under construction and had little issues that come along with that but well worth the money. The room was nice and beds were comfortable. Staff was great and very helpful. Will stay here again.More
2 Thank Matt J
Response from Gloria B, Guest Relations Manager at Smoky ShadowsResponded 27 December 2017
Dear Matt J,
We are so glad that you found us to be a great place to stay. Thank you for this review and rating of our facility. Your business is very important to us and is greatly appreciated.