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Smoky Shadows

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473 Reviews from our TripAdvisor Community

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Showing 471: English reviews
Norfolk
Reviewed 2 weeks ago

I found this listing on booking.com with some great reviews and pictures only to arrive with my family and realize that it was not the hotel that we were led to believe that it was. The reception experience was very good and the clerk's ability to communicate cross culturally was excellent. The room itself was also very clean despite having...

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Helpful?
Thank Revc2
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Revc2 We are sorry that we did not meet your expectations. We do appreciated your very insightful review so we know of your experience. You are right, we are currently renovating the facility, our new owners hope to have this completed very soon and the older part of the building that you mentioned will be torn down. Thank you...

Reviewed 3 weeks ago via mobile

I had read some bad reviews,so I was a little skepital. When we arrived,check-in was fast. Parking is not as bad as other people said.The entrance is dated,and could use some care.The elevator is slow,and could us a little care also. The hallways could use some paint,but all in all are pretty good. The room was huge. It kinda had...

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Helpful?
1Thank Cathylachacha
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Cathylachacha Thank you for your comments on your recent stay at Smoky Shadows. The items you mentioned will be addressed as we continue with our renovations and upgrades, it is a slow but sure process. Your business is also appreciated and we do hope you will visit again when you come to the Pigeon Forge area. Smoky Shadows Pigeon...

Reviewed 4 weeks ago via mobile

When we first saw the hotel from the road we were a little nervous. But... don't be quick to judge. The room was clean and quiet. Everything worked fine and the kids really enjoyed the in-room jacuzzi. The beds were comfortable and we slept just fine. The best amenity is definitely the price. $48.00 a night.... you can't beat that!

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2Thank Paul S
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Paul To exceed your expectations is our goal, we are so glad that we were better than you expected. Our renovations are ongoing and hopefully will be completed by spring. Thank you for choosing our hotel and for posting this review of your visit. Please make us your home when you visit the Pigeon Forge area. Smoky Shadows Pigeon...

Reviewed 10 December 2016

We stayed at Smoky Shadows motel in Pigeon Forge through a deal we got on Hotwire. We weren't sure what to expect with a $35/night and very mixed reviews, but were pleasantly surprised. As with most motels/hotels in the Pigeon Forge/Gatlinburg area, it is dated. You just have to know that going in. Last I heard, this motel was renovating...

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Helpful?
3Thank Heather C
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Heather We are so glad that you were pleasantly surprised with the Smoky Shadows hotel in Pigeon Forge. Yes, we are currently updating our facility and renovations should be complete in 2017. Thank you for choosing our hotel and for recommending this "Hidden Gem" to other travelers. We hope you will make us your home when you come back...

Weston
Reviewed 29 November 2016

We booked a couple rooms at this motel for a family get away. It is an older motel and does show it's age but was still a nice place to stay for the price. The indoor pool was clean and warm. The jacuzzi in the room was nice also. There is no breakfast at the motel but there is a...

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Helpful?
2Thank Carl M
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Carl M Thank you for choosing Smoky Shadows for your recent family get away. Our owners have plans for a complete renovations (including elevators) and want to get this done by spring of 2017. Please come back soon and see our progress. Smoky Shadows Pigeon Forge, TN

Cynthiana, Kentucky
Reviewed 28 October 2016

We saw this hotel from the road after coming form a hotel in Gatlinburg that I had booked online that definitely did not meet our expectations to say the least. The first thing I want to say is the check in staff were extremely nice and accommodating. I asked to see the room and they allowed me to go look...

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2Thank royjuju
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear royathc Thank you for your review of your recent visit with us. As you know, we are renovating and updating the entire property. We do hope you will visit again and see our progress Thank you for choosing our hotel. Smoky Shadows Pigeon Forge, TN

Grant, Alabama
Reviewed 24 October 2016

This hotel absolutely sucked!!! It was dirty the sheets had stains on them, the toilet seat was loose, the floor needed sweeping, the door leading to the balcony would not close the curtain on the window was too short and it let light in your eyes, the road noise was so terrible, it was way to expensive not a good...

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Helpful?
Thank nicolebrittany03
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Valued Guest Thank you for taking time to post a review of your recent visit at our hotel. Our guest comments are very important to us as we work to upgrade and improve our facility. Rest assured your comments will be addressed. We appreciate your business and hope you will give us another chance to serve you. Smoky Shadows...

Myrtle Beach, South Carolina
Reviewed 23 October 2016 via mobile

Big Clean rooms great river relaxing in room jacuzzi. Good price best kept secret in pigeon forge . I stay here when ever I'm in pigeon forge. Its close to all attractions staff was great .i will be back

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3Thank dhogan1
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Valued Guest We appreciate you giving your feedback about your recent experience in our hotel. Your satisfaction and comfort are very important to us. We appreciate that you have taken the time to let us know how you perceived our accommodations. Your business is very important to us and is greatly appreciated. We look forward to seeing you on...

North Little Rock, Arkansas
Reviewed 22 October 2016

Staff very nice, friendly and helpful. Some of the rooms had a nice view of a little creek. Rooms are large but definitely not clean. IF I ever needed to stay here again I would bring my Lysol/Clorox wipes and clean it first. We got in late and a friend had made the reservation or we might have left.

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1Thank RazorbackWARD
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Razorback WARD Thank you for your comments on your recent visit to our hotel. I am so sorry that we did not meet your expectations. Your comments are very important to us as we strive to upgrade and make improvements. Again we apologize for any inconvenience to you. We wish you safe and happy travels. Smoky Shadows Pigeon Forge,...

Lexington
Reviewed 21 October 2016 via mobile

We booked a queen room with 2 queen beds for the night of the 20th & 21st. Being the time that it is there was not a lot of selection. Very few places were vacant. I've read some good & bad reviews about Smoky Shadows. We were hesitant but decided to give it a try and we were actually surprised...

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Helpful?
5Thank cbcundiff
Gloria B, Guest Relations Manager at Smoky Shadows, responded to this review

Dear Valued Guest Thank you for choosing our hotel and for posting this review of your visit. We are so pleased that we exceeded your expectations. Our total renovations will be complete soon. We hope you will make us your home when you visit the Pigeon Forge area Smoky Shadows Pigeon Forge, TN

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Smoky Shadows

Address: 4215 Parkway, Smoky Shadows Motel And Conference Center, Pigeon Forge, TN 37863-4011
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $69 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Smoky Shadows 2*
Number of rooms: 157
Reservation Options:
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Also Known As:
Smoky Shadows Motel And Hotel Pigeon Forge
Smoky Shadows Hotel
Smokey Shadows Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Smoky Shadows staff and other travellers.
9 questions
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2 months ago
Clinton, Iowa
over a year ago
hickory
over a year ago

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Questions? Get answers from Smoky Shadows staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location if you don't mind a hotel that is a bit rough around the edges. Employees are very nice and do an excellent job.”
 of 5 bubbles Revc2, 2 Jan 2017 | Read review
“Stayed on the 7th floor and loved it. Not sure what the person complaining about the elevator was on about, elevator was fast!”
 of 5 bubbles F558DKheatherc, 9 Dec 2016 | Read review
“Every room has it's own balcony but the rooms on the back of the hotel have a better view.”
 of 5 bubbles 940carlm, 29 Nov 2016 | Read review
“Middle building is best room 472 was good for us.”
 of 5 bubbles royjuju, 27 Oct 2016 | Read review
“Ask for room with a view of the creek.”
 of 5 bubbles RazorbackWARD, 22 Oct 2016 | Read review
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