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Mountain Vista Inn & Suites

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1 room 2 adults 0 children
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Mountain Vista Inn & Suites
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279 Reviews from our TripAdvisor Community

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Showing 279: English reviews
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Franklin, Tennessee
Reviewed yesterday NEWvia mobile

I booked a room for a two night stay thinking it would be a good deal for my party of 6. We tried to get a three bedroom suite but could only get a 2. After a ride phone call telling us that the 2 bedroom could only accommodate 5 people (because even though there was a pull out couch...

Thank NY2TN2017
New Castle, Indiana
Reviewed 2 days ago NEW

This place is awful! The pictures online are a joke compared to the real thing! We got a 2 bedroom suite and it was horrible. I thought about leaving our first of two nights but left the next morning for sure. Room was dusty and dirty around edges. Table and chairs in the picture were missing. Fireplace didn't work. "Hot...

Thank bugs1480
The Villages, Florida
Reviewed 4 days ago NEW

This was one of the worst hotels I've ever stayed in. I checked out after the first night. It was dirty and in a high state of neglect. The carpets were torn and frayed, furniture and walls were nicked and gouged. It was a dirty mess. The single elevator was out of order shortly after check in. There were four...

1Thank fairwinds2017
Reviewed 1 week ago

Booked a hotel room at the Mountain Vista Inn & Suites in Pigeon Forge. We were in the room less than an hour and decided to leave. I couldn't let my family stay there. Stains on the sheets (nasty) and the remnants of a wild night in the bathroom trash can told us we had to leave. I'm not even...

1Thank Stephen S
Louisville, Kentucky
Reviewed 2 weeks ago

Do not waste your money! This facility is horrible. The pictures posted online are not the real thing. Room cleanliness was ok. I booked a room with a kitchenette expecting that only to find a 2 burner stove with a mini fridge and sink. No microwave, pots/pans or utensils. After asking the front desk about a microwave I was promised...

1Thank amandae942
Reviewed 3 weeks ago via mobile

We would not have been able to sleep there with our children. There was no deadbolt lock on the front door! No lock at all on the balcony door which is unacceptably unsafe when traveling with a 2 year old. There were no covers on the vents in the bathroom and dust/lint was literally falling out of the ceiling. The...

1Thank Angifoy
York, South Carolina
Reviewed 3 weeks ago

This was my husband and i's first time staying here at mountain vista inn and suites and it was absolutely aweful we had room 309 and it was suppose to be a king sauna and spa and when we checked in the room was nothing like the pictures on the web site the room had no window and the bathtub...

1Thank Kiddoone4
Asheville, North Carolina
Reviewed 3 weeks ago

We are not unreasonable people, but this joint is not at all as advertised. After checking in, our first impression of our room was, "Are you kidding me?" The room was filthy! It smelled of orange deodorizing spray attempting to mask the smell of filth. All of the lamp shades were broken. Only one lamp worked. The main light at...

1Thank TravelingDorks864
Fort Mitchell
Reviewed 4 weeks ago

Internet pictures very deceiving. It's the first hotel I've stayed in where the office closed over night, and didn't open until 8am. Room wasn't ready upon arrival. Entering room carpet was torn and frayed. Walls had large paint chipped. Tried to set up electronics, no plugs by the table, had to unplug alarm clock to charge cell phones, computer. .So...

Thank Barbara C
Reviewed 4 weeks ago via mobile

This is literally the worst hotel I've ever stayed at in the Smoky Mountains. I usually never have complaints about hotels in Pigeon Forge. First off the sheet on my bed was the size of a full, yet was stretched on a queen bed the second you touched the bed, the sheet shot off!! The door wouldn't open without a...

1Thank caseyrock1

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  • Free Parking
  • Breakfast included
  • Pool
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free Parking
  • Breakfast included

Additional Information about Mountain Vista Inn & Suites

Address: 2647 Parkway, Pigeon Forge, TN 37863-3213 (Formerly Family Inns of America - Twin Malls)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $75 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mountain Vista Inn & Suites 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Family Hotel Of America
Family Hotel Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Mountain Vista Inn & Suites staff and other travellers.
3 questions
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Questions? Get answers from Mountain Vista Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here! Choose another hotel!”
 of 5 bubbles bugs1480, 28 Mar 2017 | Read review
“To my knowledge there were no good rooms everyone was demanding money back”
 of 5 bubbles Kiddoone4, 5 Mar 2017 | Read review
“Stay somewhere else!!!!”
 of 5 bubbles TravelingDorks864, 5 Mar 2017 | Read review
“Look elsewhere! For a few more dollars you can get a good hot continental breakfast.”
 of 5 bubbles barbaracF3223ZJ, 2 Mar 2017 | Read review
“Stay way! Nasty Hotel”
 of 5 bubbles smckinne66, 4 Feb 2017 | Read review
5 of 5