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Music Road Resort Hotel

Booking.comUS$159*
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Certificate of Excellence
07/06/2017 08/06/2017
1 room 2 adults 0 children
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Music Road Resort Hotel
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777 Reviews from our TripAdvisor Community

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Showing 776: English reviews
Forest City, North Carolina
Reviewed 4 January 2015

Undecided, stayed here before and loved it. Front Desk staff GREAT we found Blood on the wall behind the Toilet in Bathroom. It was very visible and easy to see. I have to admit they cleaned it when we called about it. Just makes you wonder how well they cleaned the first time, since you could see it so easy....

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1Thank fatboymatheny
NC
Reviewed 4 January 2015

Nothing bad to say at all, probably one of the greatest place I have stayed next to an all inclusive resort. We got to check in early which was great with us having a tired 2 year old. The front lobby was cleaning and looked like a 5 star hotel lobby. The room, spotless and was huge. Plenty of room,...

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2Thank CarGuyNC
Virginia
Reviewed 31 December 2014

This was our first time staying at the Music road resort and it was wonderful. Although we hoped to check in early the resort was sold out the night before so we certainly understood the four pm ck in. Front desk staff was friendly and helpful. The rooms were spacious,the beds soft and comfy and a very clean hotel. Loved...

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2Thank Happy194873
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear Happy194873, We are all so happy you enjoyed your holiday stay with us. Definitely bring the Grandchildren next time you stay, they will love the outdoor Water Parks and the indoor pools, and the arcades are fun too! We look forward to having you all! Yours in Hospitality, Management

Houston
Reviewed 24 December 2014

We recently stayed here and it was a great Clean Hotel . The breakfast was awesome , the location was close to all the local venues that you would like to visit . However if you happen to arrive early ( 2 hours early 2PM ), you may not get to your room until 4pm .(like it is stated for...

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2Thank citygirlnhtown
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear citygirlnhtown, We are so very glad you enjoyed the accommodations, complimentary breakfast and convenient location at Music Road Resort. Our check in policy does state check in is at 4pm, yet if the room happens to be ready early, we do take courtesy to check people in if they are ready. We sincerely apologize your room was not one...

Cumberland Gap, Tennessee
Reviewed 21 December 2014

We have stayed at a lot of hotels over the years in pigeon forge but so far this hotel has been the best one yet. It has always been consistently clean and is in a good location, sort of centered amid all attractions and shopping. However, there is one thing I think this nice hotel needs to change. I don't...

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1Thank TNgal26
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear TNgal26, We are so happy you enjoy our accommodations at Music Road Resort. We will consider your review. Thank you and we hope you will come back soon for another stay with us! Yours in Hospitality, Management

Reviewed 19 December 2014

We love Pigeon Forge Tennessee and the Music Road hotel resort. We have been staying there for five years and will continue to make it our home away from home.I highly recommend the Music Road Hotel resort to everyone!

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2Thank roadshowking
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear roadshowking, We appreciate your review and the fact you are a return visitor – thank you! It is our continued pleasure to provide your home away from home here at Music Road Resort. We look forward to seeing you this Spring for another stay! Yours in Hospitality, Management

Seymour, Tennessee
Reviewed 18 December 2014

The Music Road Hotel Convention Center is the perfect place to host your event whether large or small. This is the second year I have booked our corporate Christmas Party with them. The staff is extremely helpful and friendly. The food was catered by Bull Fish and was excellent. The facilities were clean and well maintained.

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2Thank C L
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear C L, We are so very happy you enjoyed your corporate Christmas Party at Music Road Resort! We’re thrilled you enjoyed the catering by Bullfish Grill and everything our event staff put into place for your event. Thank you for taking the time to write this review, have a great year and we hope you’ll let us host your...

Reviewed 11 December 2014 via mobile

This hotel is not worth the money. Check in time is 4pm even after requesting early check in they still did not have our room ready until 6pm. Our 1st night after finally getting in went smoothly but the 2nd night the room adjoining ours gets occupied with people trying to get thru the locked door, screaming and shouting. We...

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4Thank Sandie H
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear Sandie H, We are very sorry that you stay was not all you hoped it would be, more importantly, I am sorry that we let you down. Your feedback will help to change several procedures like double-checking our online travel agent bookings to make sure that we know you may arrive early or that you prefer a room at...

Suwanee, Georgia
Reviewed 10 December 2014

Hotel was quiet, beds are comfortable. Shower water pressure needs improvement (stayed on top floor). Breakfast buffet line is slowed by coffee station being at the start of the line rather than elsewhere in the room. Lack of lobby TV and/or bar was odd, given how spacious the lobby is. Nice sitting area; fireplace.

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2Thank SuwaneeDad30024
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear SuwaneeDad30024, We are glad you enjoyed your stay at Music Road Resort. We will look into some of the details you mention and see if we have opportunities to improve. We always want our guests to have the very best service and accommodations here at Music Road Resort. We hope you will stay with us again in the future....

Nashville, Tennessee
Reviewed 7 December 2014

Every year I keep expecting a better experience on this yearly business trip and every year I walk away with just another average stay. The rooms are usually pretty nice and clean. The breakfast is average and the staff is usually a rotated gallery of people who act like it's their first day on the job. I want so badly...

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3Thank wccope
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear wccope, We are sorry to hear you don’t fully enjoy our accommodations. We are glad to hear you enjoy the cleanliness of our guest rooms. During your visit, if there is any way we could make your stay with us better, feel free to speak with the Front desk or Manager on duty. We want all of our guests...

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07/06/2017 08/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of action-packed Pigeon Forge, Tennessee, with a beautiful view of the Smoky Mountains, Music Road Resort Hotel offers first class accommodations and delightful southern hospitality. With its large, luxury guest rooms, Music Road Resort Hotel provides private balconies overlooking the river, a deluxe breakfast, and endless fun and relaxation at our seasonal outdoor water park and 24 hour indoor heated pool and hot tub. Escape to Music Road Hotel for an unforgettable Smoky Mountain experience! ... more   less 

Additional Information about Music Road Resort Hotel

Address: 303 Henderson Chapel Rd, Pigeon Forge, TN 37863-2942
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $175 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Music Road Resort Hotel 3*
Number of rooms: 163
Reservation Options:
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Also Known As:
Hotel Music Road
Music Road Hotel
Music Road Pigeon Forge
Hotel Style:
#4 Business Hotel in Pigeon Forge
#9 Family Hotel in Pigeon Forge
#9 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Music Road Resort Hotel staff and other travellers.
19 questions
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Questions? Get answers from Music Road Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“river view with balcony will seem like your're in a treehouse”
luv2trav777, 23 May 2017 | Read review
“Room facing the river is really nicer..a few $$$ more but worth it.”
JJKRR, 17 May 2017 | Read review
“Rooms over the patio deck have great views of the river.”
H7535MEbarbaram, 29 Apr 2017 | Read review
“Choose the River View”
Tlewis2015, 15 Apr 2017 | Read review
“4th floor or higher and River View for sure!”
mandy411, 11 Apr 2017 | Read review
5 of 5
Booking.com
US$159* /night
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Prices are for 1 room, 2 adults
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