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Riverchase Motel

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353 Reviews from our TripAdvisor Community

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Showing 353: English reviews
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Reviewed 2 weeks ago via mobile

We visited Riverchase over Thanksgiving break this year. Reasonably priced, moderately clean rooms, AAA discount, and great pool area! That is where the good ends! Today is February 7, 2017 and I am still disputing a charge to my credit card on November 23-26. I booked 2 rooms, one for my family and one for my sister. We were placed...

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1Thank Dizneyjen
Lebanon
Reviewed 28 December 2016 via mobile

We booked here with a 6 person room. We have 3 kids two adults.When we arrived we were told the room had two double beds. We asked for a cot and were told they didn't supply them. When asked where our 5th kid would sleep we were told to go purchase an air mattress at the local Walmart. Not the...

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1Thank Familyof5inCt
Cynthia G, Owner at Riverchase Motel, responded to this review

We are so sorry your stay wasn't as expected. When you make a reservation with us and have 6 in your family, it should have been mentioned that we do not have rollaway beds. We do have suites that will accommodate. Please notify the desk if there is a problem and we will move you to another room to better...

Reviewed 28 December 2016 via mobile

Hello. The hotel was fine for what we needed it for but I can see where others would have a problem with it.We got a discount for paying cash at counter.We did not pre plan staying here.The outside is nicer than the inside.They spend some money on the place to upgrade.They have a indoor and outdoor pool with water side.Also...

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2Thank God bless 1
Alabama
Reviewed 10 December 2016

We arrived at Riverchase on Wednesday night before Thanksgiving Thursday. We were warmly greeted by the evening clerk. We are AAA members and loved receiving our discount when we showed them our card. The room was found to be clean and smelled nice. The surprise was finding a microwave as it wasn't mentioned in the description. They provided us with...

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1Thank Luv2review
Cynthia G, Owner at Riverchase Motel, responded to this review

Thank you for your recent visit with us. We appreciate your stay and your comments. With your comments we try to improve. Thank you for letting us know.

Mineral Bluff, GA
Reviewed 28 November 2016

Looked nice from the outside. Room was not very clean. Found food crumbs in a dresser drawer with a blanket. Found food crumbs under the sheets. There were food crumbs in the floor. The clerk at the front desk didn't look very professional. The pool had so much chlorine that your eyes burned walking in the door. I would not...

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Thank dolphinteg
Reviewed 27 November 2016 via mobile

Been here a few times.....Great indoor pool...kids love the slide...rooms are average unless you upgrade then they are nice...but each time we have stayed it's only for the pool...the front desk ladies are not friendly and have absolutely 0 personality. Not helpful on anything and I think I've seen them crack a smile once...if that's what you want to call...

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2Thank Sirhon
Covington, Georgia
Reviewed 5 November 2016 via mobile

I used to stay here when I was younger and came back but the nostalgia was gone. The room was filthy, my socks were brown from the carpet, the shower floor was not stable, and mold in the bathroom on the ceiling. The indoor pool walls were slimy like they haven't been cleaned in years, the bed was harder than...

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Thank tatiaponte08
Johnson City, Tennessee
Reviewed 27 October 2016

Great hotel to stay at for a quick getaway. The pools are great for children. the outdoor pool has a slide that is extremely fast. The indoor pool slide is 100ft long and the kids loved it. It has a great location in the middle of all the action. the staff were great and the room was good as well....

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Thank Woodrick
Cynthia G, Owner at Riverchase Motel, responded to this review

Thank you for staying with us on your visit to our area. We look forward to having you next time you are in our beautiful area.

Reviewed 17 October 2016 via mobile

My wife and I and another couple stayed there 10\14-10\16 2016 and we was supposed to have 2 rooms next door to each other but that didn't happen. And on the first night we was on the third floor and at 1:00a.m. the ceiling started leaking and when I called the front office the guy in the office (which was...

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2Thank imcountry
Lancaster, Kentucky
Reviewed 10 October 2016

We checked in October 5th for 2 nights and was having such a great time we extended our stay with Riverchase. The rates was great,our room was very clean and comfortable. We were close to everything! They were decorated for fall and my grand babies loved the bears and wildlife figures throughout the hotel. The front desk ladies was super...

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1Thank h0neyd000220
Cynthia G, Owner at Riverchase Motel, responded to this review

Thank you for your recent stay with us. We are glad you chose us. We hope to see you again on your next visit to our beautiful area.

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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Free Parking

Additional Information about Riverchase Motel

Address: 3709 Parkway, Pigeon Forge, TN 37863-3813
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $43 - $156 (Based on Average Rates for a Standard Room)
Number of rooms: 105
Also Known As:
Riverchase Hotel Pigeon Forge
Riverchase Motel Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Riverchase Motel staff and other travellers.
6 questions
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over a year ago

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Questions? Get answers from Riverchase Motel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a 2 bed queen room and it was very roomy and comfortable. First floor,close to pool and parking right outside our door.”
 of 5 bubbles h0neyd000220, 9 Oct 2016 | Read review
“A budget hotel”
 of 5 bubbles kyguy45auto, 13 May 2016 | Read review
“do not stay here!”
 of 5 bubbles lindseyo72, 10 Mar 2016 | Read review
“rooms on south side are quitter.”
 of 5 bubbles janem489, 12 Sep 2015 | Read review
“stay in motels that you reconize”
 of 5 bubbles lindawM2859JC, 8 Sep 2015 | Read review
5 of 5