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Eagles Ridge Resort

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417 Reviews from our TripAdvisor Community

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There are newer reviews for Eagles Ridge Resort
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Showing 417: English reviews
Reviewed 1 August 2016

We loved our cabin - A Moment Inn Time. It was spacious, and the games room in the basement was fantastic! The wifi worked great. The only problem we had was that the sofa footrests would not go back down without 2 of us manually pushing it. Loved the firm mattress and three king sized beds. This was our first...

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Helpful?
Thank Debbie P
Reviewed 1 August 2016 via mobile

We were very pleased with the wonderful customer service. Had to change cabins at the last minute due to hot tub complications. Cindy was on top of it and had things taken care of in minutes.Our cabin was in the resort so the kids enjoyed having access to the pool. Would definitely stay again.

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Thank jklace
Portland, Oregon
Reviewed 26 July 2016

I'm pretty shocked by all of these great reviews on here. This is very different from the experience that we had recently. My immediate family plus 5 other extended families stayed here recently for a family reunion in the area. We had all rented cabins here in 2003 and had a wonderful experience then. Unfortunately, the cabins have not been...

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Thank LetsGoLo
EaglesRidgeResort, Manager at Eagles Ridge Resort, responded to this review

First of all we sincerely apologize that your experience was not only below your expectation but ours as well. Thank you for taking the time to speak to me by phone and allowing me the opportunity to personally extend our apologies as well as work towards regaining your confidence. Having stayed with us in the past you know this is...

Reviewed 23 July 2016

We stayed in Eagles Dream ERN818. It was very spacious and had all the amenities we needed. I loved the location...close to everything...no scary roads to get to the cabin! The hot tub was nice and very clean. I only have 2 complaints: if you are staying on the lower level, be prepared for it to be freezing cold and...

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Thank Joey T
Reviewed 22 July 2016 via mobile

Let me start off with the disclaimer that this was my first ever cabin experience. So if I unfairly compare it to my hotel experience, I apologize. The Eagle Ridge property was well maintained and although Google mixed up the directions, the office was helpful when I called in. My family had a 2 bedroom cabin and it was beyond...

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Thank Tonya N
Reviewed 21 July 2016 via mobile

When we arrived, the a/c was set at 90 degrees and the thermostat was reading 87 degrees. 5 hours later it was still 77 degrees in the cabin. As I write this review, it is 12:15 a.m. three days later. The thermostat upstairs is registering 77 degrees. I am on the couch hoping for some relief from the heat in...

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Thank Joy D
Tennessee
Reviewed 21 July 2016

We have stayed here for the last 17 years on vacation. Cabins are always clean and comfortable. Staff is very friendly and any maintance issues are always addressed promptly. The cabins are so close to all the action but still feel like you are in the mountains.

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Thank Patty H
Reviewed 21 July 2016

We stayed in cabin 222. The cabin was beautiful and very well kept. Plenty of space for all 8 of us. It was close to the ball field and the main strip but yet secluded enough for peace and quiet.It was a wonderful get away. Well worth the money we paid to stay here.Would definitely stay here again. The flat...

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Thank Donna S
Toledo, Ohio
Reviewed 20 July 2016

We traveled for a baseball tournament and shared a cabin with 4 families, 15 total in all. Our Cabin was awesome, 6 bedrooms, 6 baths, 4 levels so the kids had their own little areas. We were less than 10 mins from the main strip and 15 mins to the ball fields, couldn't have been better!

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Thank nwames14
Matteson, Illinois
Reviewed 13 July 2016

the people are very helpful We loved the views of the mountains. The cabins are very nice and very comfortable. We can get most of the family in a cabin depending on the size of the cabin. The location of the cabins is great.

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Thank kjot4138

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Eagles Ridge Resort Pigeon Forge Cabins offer you peace and quiet in a serene heavily wooded setting with flowers and foliage everywhere. Easy access to your cabin with few steep driveways and minimal stair steps to your front door. All this, only a mile from the Parkway in Pigeon Forge, TN and convenient to Gatlinburg. Eagles Ridge brings you close to the action, but far from the crowds. Our Pigeon Forge cabin rentals and chalet rentals offer all amenities including fireplace, whirlpool, hot tub, fully-equipped kitchen. One to nine bedrooms are perfect for a honeymoon, family vacation or reunion, romantic getaway, church group, or corporate retreat. Our deluxe cabins and chalets are only a few minutes from the Great Smoky Mountains National Park! ... more   less 

Additional Information about Eagles Ridge Resort

Address: 2740 Florence Dr, Pigeon Forge, TN 37863-3289
Region: United States > Tennessee > Sevier County > Pigeon Forge
Number of rooms: 250
Also Known As:
Eagles Ridge Hotel Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Eagles Ridge Resort staff and other travellers.
17 questions
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Miami, Florida
over a year ago
Springfield, Ohio
over a year ago
8 months ago

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Questions? Get answers from Eagles Ridge Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not Applicable ... this is a cabin.”
 of 5 bubbles UTFanDano, 29 Nov 2016 | Read review
“Parents on lower level, kids on main level hide-away sofa and in the loft area.”
 of 5 bubbles slpaddy, 14 Nov 2016 | Read review
“quiet area, close to attractions, tucked away in the trees”
 of 5 bubbles richardgQ9329FY, 14 Nov 2016 | Read review
“There are dozens of cabins at Eagles Ridge to choose from. Some are even pet-friendly!”
 of 5 bubbles 214craigg, 22 Oct 2016 | Read review
“We chose a 6 bedroom, 5 bath cabin to accommodate 13 people and had sufficient space for everyone. Very family friendly!”
 of 5 bubbles , 20 Oct 2016 | Read review
5 of 5